From daf07926a6ae3abb0420093f253080871e501285 Mon Sep 17 00:00:00 2001 From: "Loan (lse)" Date: Tue, 1 Mar 2022 16:00:01 +0000 Subject: [PATCH] [IMP] outlook mail_plugin: add solution for cookie issue closes odoo/documentation#1884 X-original-commit: 3e25d94b0d075ced0eb810e0638fda2a374edfe8 Signed-off-by: Antoine Vandevenne (anv) --- .../productivity/mail_plugins/outlook.rst | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/content/applications/productivity/mail_plugins/outlook.rst b/content/applications/productivity/mail_plugins/outlook.rst index 2c9c9a591..5dd47fdbc 100644 --- a/content/applications/productivity/mail_plugins/outlook.rst +++ b/content/applications/productivity/mail_plugins/outlook.rst @@ -75,6 +75,21 @@ Connect your database Only a limited amount of *Company Insights* (*Lead Enrichment*) requests are available as a trial. This feature requires :ref:`prepaid credits `. + .. tip:: + If, after a short while, the panel is still empty, it is possible that your browser cookie + settings prevented it from loading. + Note that these settings also change if you are in "Incognito" mode on your + browser. + + To fix this issue, configure your browser to always allow cookies on Odoo's plugin page. + + For Google Chrome, you can do so by following the guide at: + `https://support.google.com/chrome/answer/95647 `_ + and adding `download.odoo.com` to the list of `Sites that can always use cookies`. + + Once done, the Outlook panel needs to be opened again. + + #. Enter your Odoo database URL and click on *Login*. .. image:: outlook/enter-database-url.png