[IMP] mail plugins: add gmail plugin + update and move outlook plugin
Task ID: 2662764 closes odoo/documentation#1167 Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
@ -100,5 +100,5 @@ The synchronization is a two-way process, meaning that events are reconciled in
|
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to manage a specific instance of Microsoft cloud services for your internal and external users.
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.. seealso::
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- :doc:`../../../sales/crm/optimize/outlook_extension`
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- :doc:`../../../productivity/mail_plugins/outlook`
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- :doc:`../google/google_calendar_credentials`
|
@ -9,4 +9,5 @@ Productivity
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productivity/discuss
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productivity/iot
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productivity/mail_plugins
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productivity/studio
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|
54
content/applications/productivity/mail_plugins.rst
Normal file
@ -0,0 +1,54 @@
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:show-content:
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============
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Mail Plugins
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============
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.. toctree::
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:titlesonly:
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mail_plugins/outlook
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mail_plugins/gmail
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Mail Plugins are connectors that bridge your mailbox with your Odoo database. With them, you can
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interact with your Odoo database directly from your mailbox by:
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- Creating leads and centralizing prospects' emails into the CRM app.
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- Generating tasks in any Odoo project.
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- Creating tickets in the Helpdesk app.
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- Searching and storing insights on your contacts.
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.. _mail_plugins/pricing:
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Pricing
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=======
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Mail Plugins are **free** to install and use.
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However, they can provide **Lead Enrichment**, which is part of a paid service known as **Lead
|
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Generation**.
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Mail plugins allow you to test Lead Enrichment for free, whether you connect the plugins to a
|
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database or not. After a while, the plugins ask you to buy :doc:`../general/in_app_purchase`
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credits if you would like to keep using this service.
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.. _mail_plugins/lead-generation:
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Lead Generation IAP service
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---------------------------
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Lead Enrichment uses the *Lead Generation IAP service*. Each request consumes one *Lead Generation
|
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credit*.
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To buy credits, go to :menuselection:`Settings --> CRM --> Lead Enrichment --> Buy credits` and
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select a package.
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.. note::
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- If you are out of credits, the only information populated when clicking on the suggested
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company is its website link and logo.
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- Check out the `Lead Generation IAP service Privacy Policy
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<https://iap.odoo.com/privacy#header_3>`_.
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.. seealso::
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- :doc:`../general/in_app_purchase`
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- `Odoo Tutorials: Lead Enrichment <https://www.odoo.com/r/p73>`_
|
95
content/applications/productivity/mail_plugins/gmail.rst
Normal file
@ -0,0 +1,95 @@
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============
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Gmail Plugin
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============
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Configuration
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=============
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The Odoo-Gmail :doc:`Mail Plugin <../mail_plugins>` needs to be configured both on Odoo and Gmail.
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.. _mail-plugin/gmail/enable-mail-plugin:
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Enable Mail Plugin
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------------------
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First, you need to enable the *Mail Plugin* feature in your database. Go to :menuselection:`Settings
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--> General Settings --> Integrations`, enable *Mail Plugin*, and *Save* the configuration.
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.. _mail-plugin/gmail/install-plugin:
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Install the Odoo-Gmail Plugin
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-----------------------------
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#. Open the `Gmail Plugin Apps Script project
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<https://script.google.com/d/1n7cxtaR4fGXKcP0RwinNQmL8S4FhVqpo-ZZ_cUAhYuuDpZAP_CnHE_7q/edit>`_.
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#. Verify you are logged in using the Google account you want to install the plugin on.
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#. Click on *Publish* then *Deploy from manifest...*
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.. image:: gmail/deploy-from-manifest.png
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:align: center
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:alt: Deploying from manifest the Gmail Plugin from the Apps Script project
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.. important::
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Make sure you are using the legacy editor, otherwise the *Deploy from manifest* functionality
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may not be available.
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.. image:: gmail/legacy-editor.png
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:align: center
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:alt: Using the legacy editor in the Gmail Plugin Apps Script project
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#. Click on *Install add-on*. A "Deployment installed" notification should appear. You can then
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click on *Close*.
|
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.. image:: gmail/install-add-on.png
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:align: center
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:alt: Installing the Gmail Plugin from the Apps Script project
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.. _mail-plugin/gmail/configure-mailbox:
|
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Configure your Gmail mailbox
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----------------------------
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#. Open any email in your Gmail mailbox. On the right-side panel, click on the Odoo icon and then
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*Authorize Access*.
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.. image:: gmail/authorize-access.png
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:align: center
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:alt: Authorizing access to the Gmail Plugin
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#. Choose the right Google account.
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.. image:: gmail/choose-account.png
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:align: center
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:alt: Choosing your Google account
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#. Allow the Gmail Plugin to access some of your data.
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.. image:: gmail/allow-permissions.png
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:align: center
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:alt: Allowing the Gmail Plugin to access Google data
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#. The right-side panel can now display **Company Insights**. At the bottom, click on *Login*.
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.. image:: gmail/panel-login.png
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:align: center
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:alt: Logging in your Odoo database
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.. note::
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Only a limited amount of *Company Insights* (*Lead Enrichment*) requests are available as a
|
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trial. This feature requires :ref:`prepaid credits <mail_plugins/pricing>`.
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#. Enter your Odoo database URL and click on *Login*.
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.. image:: gmail/database-url.png
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:align: center
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:alt: Entering your Odoo database URL
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#. If you aren't logged into your database, enter your credentials.
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#. Click on *Allow* to let the Odoo-Gmail Plugin connect to your database.
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.. image:: gmail/odoo-permission.png
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:align: center
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:alt: Allowing the Gmail Plugin to connect to a database
|
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123
content/applications/productivity/mail_plugins/outlook.rst
Normal file
@ -0,0 +1,123 @@
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==============
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Outlook Plugin
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==============
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Configuration
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=============
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The Odoo-Outlook :doc:`Mail Plugin <../mail_plugins>` needs to be configured both on Odoo and
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Outlook.
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.. _mail-plugin/outlook/enable-mail-plugin:
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Enable Mail Plugin
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------------------
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First, you need to enable the *Mail Plugin* feature in your database. Go to :menuselection:`Settings
|
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--> General Settings --> Integrations`, enable *Mail Plugin*, and *Save* the configuration.
|
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|
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.. _mail-plugin/outlook/install-plugin:
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Install the Outlook Plugin
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--------------------------
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#. Open your Outlook mailbox and select any email.
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#. Click on the *More actions* button and select *Get Add-ins*.
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.. image:: outlook/more-actions.png
|
||||
:align: center
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:alt: More actions button in Outlook
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#. Select the *My add-ins* tab.
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.. image:: outlook/my-add-ins.png
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:align: center
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:alt: My add-ins in Outlook
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||||
#. Under *Custom add-ins*, click on *+ Add a custom add-in*, and then on *Add from URL...*
|
||||
|
||||
.. image:: outlook/custom-add-ins.png
|
||||
:align: center
|
||||
:alt: Custom add-ins in Outlook
|
||||
|
||||
#. Enter the following URL `https://download.odoo.com/plugins/outlook/manifest.xml` and press
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*OK*.
|
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|
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.. image:: outlook/enter-add-in-url.png
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:align: center
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:alt: Entering the add-in URL in Outlook
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|
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#. Read the warning and click on *Install*.
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.. image:: outlook/add-in-warning.png
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:align: center
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:alt: Custom add-in installation warning in Outlook
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.. _mail-plugin/outlook/connect-database:
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Connect your database
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---------------------
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#. Open any email in your Outlook mailbox, click on the *More actions* button, and select *Odoo for
|
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Outlook*.
|
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.. image:: outlook/odoo-for-outlook.png
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:align: center
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:alt: Odoo for Outlook add-in button
|
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#. The right-side panel can now display **Company Insights**. At the bottom, click on *Login*.
|
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|
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.. image:: outlook/panel-login.png
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:align: center
|
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:alt: Logging in your Odoo database
|
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|
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.. note::
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Only a limited amount of *Company Insights* (*Lead Enrichment*) requests are available as a
|
||||
trial. This feature requires :ref:`prepaid credits <mail_plugins/pricing>`.
|
||||
|
||||
#. Enter your Odoo database URL and click on *Login*.
|
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|
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.. image:: outlook/enter-database-url.png
|
||||
:align: center
|
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:alt: Entering your Odoo database URL
|
||||
|
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#. Click on *Allow* to open the pop-up window.
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|
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.. image:: outlook/new-window-warning.png
|
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:align: center
|
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:alt: New window pop-up warning
|
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|
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#. If you aren't logged into your database, enter your credentials.
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|
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#. Click on *Allow* to let the Outlook Plugin connect to your database.
|
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|
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.. image:: outlook/odoo-permission.png
|
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:align: center
|
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:alt: Allowing the Outlook Plugin to connect to a database
|
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|
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.. _mail-plugin/outlook/add-shortcut:
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|
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Add a shortcut to the plugin
|
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----------------------------
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|
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By default, the Outlook Plugin can be opened from the *More actions* menu. However, to save
|
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time, it's possible to add it next to the other default actions.
|
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|
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#. In your Outlook mailbox, click on *Settings*, then on *View all Outlook settings*.
|
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|
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.. image:: outlook/all-outlook-settings.png
|
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:align: center
|
||||
:alt: Viewing all Outlook settings
|
||||
|
||||
#. Select *Customize actions* under *Mail*, click on *Odoo for Outlook*, and then *Save*.
|
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|
||||
.. image:: outlook/customize-actions.png
|
||||
:align: center
|
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:alt: Odoo for Outlook customized action
|
||||
|
||||
#. Open any email and the shortcut should be displayed.
|
||||
|
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.. image:: outlook/odoo-outlook-shortcut.png
|
||||
:align: center
|
||||
:alt: Odoo for Outlook customized action
|
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@ -8,5 +8,4 @@ Optimize your Day-to-Day work
|
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:titlesonly:
|
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|
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optimize/partner_autocomplete
|
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optimize/outlook_extension
|
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optimize/gamification
|
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|
Before Width: | Height: | Size: 5.1 KiB |
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@ -1,175 +0,0 @@
|
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=================
|
||||
Outlook Extension
|
||||
=================
|
||||
|
||||
The **Odoo CRM Extension** is a connector that bridges your Outlook mailbox with your Odoo database.
|
||||
This extension allows you to:
|
||||
|
||||
- Create leads from emails sent to your mailbox.
|
||||
- Centralize Prospects' emails into a CRM.
|
||||
- Search and store insights on your contacts.
|
||||
|
||||
.. image:: media/outlook-extension-overview.png
|
||||
:align: center
|
||||
:alt: Overview of the Outlook Extension in Outlook
|
||||
|
||||
.. note::
|
||||
This extension is compatible with the Web version of Outlook as well as the desktop apps.
|
||||
|
||||
.. important::
|
||||
The Outlook Extension uses *Partner Autocomplete IAP credits* to search and store insights on
|
||||
your contacts. See the :ref:`Pricing section <outlook_extension/pricing>` below for more
|
||||
information.
|
||||
|
||||
.. _outlook_extension/configuration:
|
||||
|
||||
Configuration
|
||||
=============
|
||||
|
||||
The Outlook Extension requires to be configured both in Odoo and in Outlook.
|
||||
|
||||
.. _outlook_extension/enable-feature:
|
||||
|
||||
Enable the feature on your database
|
||||
-----------------------------------
|
||||
|
||||
To enable this feature on your Odoo database, go to :menuselection:`CRM --> Configuration --> Lead
|
||||
Generation`, enable **Outlook CRM Extension**, and click on *Save*.
|
||||
|
||||
.. _outlook_extension/add-in-installation:
|
||||
|
||||
Install the add-in on Outlook
|
||||
-----------------------------
|
||||
|
||||
You can install the Outlook Extension as a **Custom Add-in**. To do so, follow these steps:
|
||||
|
||||
.. important::
|
||||
| URL of the **Odoo for Outlook** add-in's manifest file:
|
||||
| ``https://download.odoo.com/plugins/outlook/manifest.xml``
|
||||
|
||||
.. todo:: add copy button when the feature is added to the doc
|
||||
|
||||
#. Connect to your Outlook mailbox, open any email, and click on the *More actions* button,
|
||||
displayed as three little dots.
|
||||
|
||||
.. image:: media/outlook-extension-more-actions.png
|
||||
:align: center
|
||||
:alt: The button "More actions" in Outlook
|
||||
|
||||
#. Click on *Get add-ins*.
|
||||
|
||||
.. image:: media/outlook-extension-get-add-ins.png
|
||||
:align: center
|
||||
:alt: List of actions in Outlook, including the installation of new add-ins
|
||||
|
||||
#. In the new window, select the tab named *My add-ins*, click on *+ Add a custom add-in*, and then
|
||||
on *Add from URL...*
|
||||
|
||||
.. image:: media/outlook-extension-custom-add-ins.png
|
||||
:align: center
|
||||
:alt: Installation of a custom add-in in Outlook
|
||||
|
||||
#. | Outlook prompts you to **enter the URL of the add-in's manifest file**. To do so, copy the
|
||||
following URL, paste it in the box, and click on *OK*.
|
||||
| ``https://download.odoo.com/plugins/outlook/manifest.xml``
|
||||
|
||||
.. image:: media/outlook-extension-add-in-url.png
|
||||
:align: center
|
||||
:alt: Getting a custom add-in in Outlook by providing the manifest file's URL
|
||||
|
||||
#. Outlook warns you that Microsoft hasn’t verified the add-in. Click on *Install* to complete the
|
||||
installation.
|
||||
|
||||
.. note::
|
||||
The *Odoo for Outlook* add-in is not listed yet on Outlook's add-ins list. This is why it is
|
||||
currently necessary to install it as a *custom add-in*.
|
||||
|
||||
.. _outlook_extension/connection:
|
||||
|
||||
Add a shortcut to open the extension
|
||||
------------------------------------
|
||||
|
||||
By default, you can open the **Odoo for Outlook** extension from the *More actions* menu. This
|
||||
section explains how to move the launcher next to the other default actions.
|
||||
|
||||
.. image:: media/outlook-extension-default-actions.png
|
||||
:align: center
|
||||
:alt: Odoo for Outlook extension as a default action in the mailbox
|
||||
|
||||
#. In your Outlook mailbox, click on *Settings*, then on *View all Outlook settings*.
|
||||
#. Go to :menuselection:`Settings --> Mail --> Customize actions --> Message surface`, select
|
||||
*Odoo for Outlook*, and click on *Save*.
|
||||
|
||||
.. image:: media/outlook-extension-customize-actions.png
|
||||
:align: center
|
||||
:alt: add Odoo for Outlook extension as a default action in the message surface
|
||||
|
||||
|
||||
Connect to your database
|
||||
------------------------
|
||||
|
||||
#. Open **Odoo for Outlook** from any email. This opens the extension as a panel on the right side of
|
||||
your screen.
|
||||
#. Click on *login* at the bottom of the extension.
|
||||
#. Insert your database's URL then click on *Login*.
|
||||
|
||||
.. image:: media/outlook-extension-database-url.png
|
||||
:align: center
|
||||
:alt: Connection to an Odoo database from the Outlook extension
|
||||
|
||||
#. Log into your database by entering your credentials. Skip this step if you are already logged in
|
||||
with this browser.
|
||||
#. A message asks you if you want to let Outlook access your Odoo database. Click on *Allow* to
|
||||
complete the connection.
|
||||
|
||||
.. important::
|
||||
Make sure first to :ref:`enable the feature on your database
|
||||
<outlook_extension/enable-feature>`. Failing to do so would result in an *error 404 message*.
|
||||
|
||||
.. note::
|
||||
The extension displays some information, even if you do not connect it to any Odoo database.
|
||||
Note that only a limited amount of contact enrichment requests are available as a trial, as this
|
||||
feature requires prepaid credits. See the :ref:`Pricing section <outlook_extension/pricing>`
|
||||
below for more information.
|
||||
|
||||
.. _outlook_extension/pricing:
|
||||
|
||||
Pricing
|
||||
=======
|
||||
|
||||
The extension is **free** and doesn't require any purchase to be installed and used.
|
||||
|
||||
However, this extension provides you with *Lead Enrichment* in the **Company Insights** section.
|
||||
This service is part of a paid service known as **Lead Generation**.
|
||||
|
||||
The extension allows you to test this service for free, whether you connect the extension to a
|
||||
database or not. After a while, the extension asks you to buy credits to keep using this additional
|
||||
service.
|
||||
|
||||
.. image:: media/outlook-extension-credits-message.png
|
||||
:align: center
|
||||
:alt: "Could not auto-complete the company: not enough credits!" warning message in the Outlook
|
||||
extension
|
||||
|
||||
.. tip::
|
||||
You can buy more *Lead Generation* credits to keep using this service or disregard this message
|
||||
and keep using the extension for free without *Lead Enrichment*.
|
||||
|
||||
In-App Purchase
|
||||
---------------
|
||||
|
||||
| *Lead Generation* is an *In-App Purchase (IAP)* service, which requires prepaid credits to be
|
||||
used. Each request consumes one credit.
|
||||
| To buy credits, go to :menuselection:`Settings --> Contacts --> Partner Autocomplete or Odoo IAP -->
|
||||
View My Services` and select a package.
|
||||
|
||||
.. note::
|
||||
- If you run out of credits, the only information populated when clicking on the suggested
|
||||
company is the website link and logo.
|
||||
- If you are on Odoo Online (SAAS) and have the Enterprise version, you benefit from free
|
||||
trial credits to test the feature.
|
||||
- Learn about our *Privacy Policy* `here <https://iap.odoo.com/privacy#header_2>`_.
|
||||
|
||||
.. seealso::
|
||||
- :doc:`../../../general/in_app_purchase`
|
||||
- `Odoo Tutorials: Lead Enrichment <https://www.odoo.com/r/p73>`_
|
@ -280,3 +280,5 @@ purchase/replenishment/flows/setup_stock_rule.rst applications/inventory_and_mrp
|
||||
purchase/replenishment/multicompany/setup.rst applications/general/multi_companies/manage_multi_companies.rst # (#814)
|
||||
|
||||
# Redirections introduced in 15.0 :
|
||||
|
||||
sales/crm/optimize/outlook_extension.rst productivity/mail_plugins/outlook.rst
|