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[IMP] General: Outbound email servers correction

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closes odoo/documentation#11760

Signed-off-by: Samuel Lieber (sali) <sali@odoo.com>
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jero-odoo 2025-01-15 08:18:43 -05:00
parent 2d721c04eb
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content/applications/general/email_communication/email_servers_outbound.rst
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@ -100,9 +100,10 @@ Sending emails with an external SMTP server
the DNS of an Odoo subdomain is not feasible. the DNS of an Odoo subdomain is not feasible.
To add an external SMTP server in Odoo, open :guilabel:`Settings`, and enable the :guilabel:`Use To add an external SMTP server in Odoo, open :guilabel:`Settings`, and enable the :guilabel:`Use
Custom Email Servers` option found under the :guilabel:`Discuss` section. Custom Email Servers` option found under the :guilabel:`Emails` section. Then, click
:guilabel:`Save` at the top of the page to save the changes.
Still under the :guilabel:`Discuss` section, click :guilabel:`Outgoing Email Servers`, then `New` to Returning to the :guilabel:`Emails` section, click :guilabel:`Outgoing Email Servers`, then `New` to
create an outgoing mail server record. Most fields are the common parameters used to set up a create an outgoing mail server record. Most fields are the common parameters used to set up a
connection to an SMTP server; use the values provided by your email provider. connection to an SMTP server; use the values provided by your email provider.
@ -158,9 +159,8 @@ transactional emails are given priority.
:alt: Example of split between transaction and mass mailing mail servers. :alt: Example of split between transaction and mass mailing mail servers.
Now, go to :menuselection:`Email Marketing --> Configuration --> Settings`, enable Now, go to :menuselection:`Email Marketing --> Configuration --> Settings`, enable
:guilabel:`Dedicated Server`, and select the appropriate email server. Odoo uses the server :guilabel:`Dedicated Server`, and select the appropriate email server. Odoo uses the server with the
with the lowest priority value for transactional emails, and the server selected here for mass lowest priority value for transactional emails, and the server selected here for mass mailings.
mailings.
.. image:: email_servers_outbound/dedicated-mass-mail-server.png .. image:: email_servers_outbound/dedicated-mass-mail-server.png
:alt: Dedicated mail server on Email Marketing app settings. :alt: Dedicated mail server on Email Marketing app settings.
@ -194,8 +194,8 @@ When an email is sent from Odoo, the following sequence is used to choose the ou
If the sender's email address is `test@example.com`, only an email server having a FROM filtering If the sender's email address is `test@example.com`, only an email server having a FROM filtering
value equal to `test@example.com` or `example.com` can be used. value equal to `test@example.com` or `example.com` can be used.
- If no server is found based on the first criteria, Odoo looks for the first server - If no server is found based on the first criteria, Odoo looks for the first server without a FROM
without a FROM filtering value set. The email will be overridden with the notification address. filtering value set. The email will be overridden with the notification address.
- If no server is found based on the second criteria, Odoo uses the first server, and the email will - If no server is found based on the second criteria, Odoo uses the first server, and the email will
be overridden with the notification address. be overridden with the notification address.
@ -228,8 +228,8 @@ server is set, the default Odoo's SMTP server will be used.
:alt: Splitting of Odoo mail server for transactional emails and Mail server for Mass mailing. :alt: Splitting of Odoo mail server for transactional emails and Mail server for Mass mailing.
.. note:: .. note::
On Odoo Online, the command line interface is equivalent to the default Odoo mail On Odoo Online, the command line interface is equivalent to the default Odoo mail server, using
server, using the same limit as if there was no outgoing mail server in place. the same limit as if there was no outgoing mail server in place.
.. tip:: .. tip::
On Odoo Online, the page also shows your daily email usage and your daily limit. On Odoo.sh, you On Odoo Online, the page also shows your daily email usage and your daily limit. On Odoo.sh, you