[IMP] sales: online signature confirmation doc

closes odoo/documentation#5437

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
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KC (ksc) 2023-08-09 08:32:14 -07:00 committed by Sam Lieber (sali)
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============================
Get paid to confirm an order
============================
=================================
Online payment order confirmation
=================================
In general, online payments are considered as a fast and secure alternative to traditional payment
methods. It is generally cheaper, easier and faster than other payment methods. It is particularly
useful and efficient for international transactions. With Odoo Sales, you can use online payments
to get automatic orders confirmation. Online payments are made instantly, so it's very convenient
and saves lots of time in a basic sales process.
The Odoo *Sales* application provides customers with the ability to confirm orders, via an online
payment, directly on a sales order. Once the sales order is electronically paid for by the customer,
the salesperson attached to the sales order is instantly notified that the order is confirmed.
Enable online payment
=====================
Activate online payments
========================
Go to :menuselection:`Sales --> Configuration --> Settings` and activate the **Online Payment**
feature.
In order to have customers confirm orders with an online payment, the *Online Payment* setting
**must** be activated.
.. image:: get_paid_to_validate/get_paid_1.png
To activate the *Online Payment* feature, go to :menuselection:`Sales app --> Configuration -->
Settings`, scroll to the :guilabel:`Quotations \& Orders` heading, check the box next to the
:guilabel:`Online Payment` feature, and click :guilabel:`Save`.
.. image:: get_paid_to_validate/online-payment-setting.png
:align: center
:class: img-thumbnail
:alt: How to enable online payment on Odoo Sales?
:alt: The online payment setting in the Odoo Sales application.
There, you will have direct access to the **Payment Providers** page. It will allow you to select
and configure your providers of choice. Before creating or modifying a payment provider, be sure to
check out our documentation about how to be paid with payment providers such as
:doc:`/applications/finance/payment_providers/paypal`,
:doc:`/applications/finance/payment_providers/authorize`, and others in the
:doc:`/applications/finance/payment_providers` documentation.
Beneath the :guilabel:`Online Payment` option on the *Sales* :guilabel:`Settings` page, there's a
:guilabel:`Default Quotation Validity` field. In this field, there's the option to add a specific
number of days for quotations to remain valid by default.
.. note::
If you are familiar with this documentation: :doc:`quote_template`; you
can activate or not the **Online Payment** feature for each template you use, under their
confirmation tab.
To enable this feature on a standard quotation, click the checkbox for the :guilabel:`Payment`
feature option, located in the :guilabel:`Online confirmation` field, on the :guilabel:`Other Info`
tab.
.. image:: get_paid_to_validate/online-payment-option-quotation.png
:align: center
:alt: The online payment setting on a standard quotation in Odoo Sales.
To enable this feature on a quotation template, click the checkbox for the :guilabel:`Payment`
feature option, located in the :guilabel:`Online confirmation` field of the quotation template form.
.. image:: get_paid_to_validate/online-payment-option-quotation-template.png
:align: center
:alt: The online payment setting on quotation template forms in Odoo Sales.
Payment providers
=================
After activating the :guilabel:`Online Payment` feature, a link to configure :guilabel:`Payment
Providers` appears beneath it.
Clicking that link reveals a separate :guilabel:`Payment Providers` page, in which a large variety
of payment providers can be enabled, customized, and published.
.. image:: get_paid_to_validate/payment-providers-page.png
:align: center
:alt: Payment providers page in Odoo Sales.
.. seealso::
:doc:`../../../finance/payment_providers`
Register a payment
==================
After opening quotations from their received email, your customers will have different
possibilities to make their online payments. For example:
After opening quotations in their customer portal, customers can click :guilabel:`Accept \& Pay` to
confirm their order with an online payment.
.. image:: get_paid_to_validate/get_paid_2.png
.. image:: get_paid_to_validate/accept-and-pay-button.png
:align: center
:class: img-thumbnail
:alt: How to register a payment on Odoo Sales?
:alt: The accept and pay button on an online quotation in Odoo Sales.
.. tip::
By clicking on the **Customer Preview** button, you will be able to see what your customers
will have to choose when it comes to payment.
After clicking :guilabel:`Accept \& Pay`, customers are presented with :guilabel:`Validate Order`
pop-up window containing different options for them to make online payments, in the :guilabel:`Pay
with` section.
.. image:: get_paid_to_validate/validate-order-pay-with.png
:align: center
:alt: How to register a payment on a validate order pop-up window in Odoo Sales.
.. note::
Odoo will **only** offer payment options on the :guilabel:`Validate Order` pop-up window that
have been published and configured on the :guilabel:`Payment Providers` page.
Once the customer selects their desired method of payment, they will click the :guilabel:`Pay`
button on the pop-up window to confirm the order. Odoo instantly notifies the assigned salesperson
upon order confirmation with an online payment.
.. image:: get_paid_to_validate/payment-confirmation-notification-chatter.png
:align: center
:alt: Sample of notification that appears in the chatter when an online payment is made.
.. seealso::
- :doc:`quote_template`
- :doc:`/applications/finance/payment_providers`
- :doc:`/applications/finance/payment_providers/paypal`
- :doc:`/applications/finance/payment_providers/authorize`
- :doc:`get_signature_to_validate`
- :doc:`../../../finance/payment_providers`

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