[IMP] accounting: add info on developer mode for bank online synch
task-4118449
closes odoo/documentation#10965
X-original-commit: 259e6bb272
Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
Signed-off-by: Anne-Françoise Marcq (afma) <afma@odoo.com>
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@ -42,7 +42,7 @@ First synchronization
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---------------------
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You can start synchronization either by going to the Accounting app and
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:menuselection:`Accounting Dashboard --> Configuration --> Banks: Add a Bank Account`.
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:menuselection:`Accounting --> Configuration --> Add a Bank Account`.
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Now you can search for your bank institution. Select it and follow the steps to synchronize with it.
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@ -70,19 +70,19 @@ By default, transactions fetched from an online source are grouped inside the sa
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one bank statement is created per month. You can change the bank statement creation periodicity
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in your journal settings.
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You can find all your synchronizations by going to :menuselection:`Accounting Dashboard -->
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Configuration --> Accounting: Online Synchronization`.
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To view all your synchronizations, activate the :ref:`developer mode <developer-mode>` and go to
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:menuselection:`Accounting --> Configuration --> Online Synchronization`.
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Synchronize manually
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--------------------
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After your first synchronization, the created journals are synchronized by default every 12 hours.
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If you wish, you can synchronize manually by clicking on the :guilabel:`Synchronize Now` button on
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the dashboard.
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If you wish, you can synchronize them manually by clicking on the :guilabel:`Synchronize Now` button
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on the dashboard.
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Or you can go to :menuselection:`Accounting Dashboard --> Configuration -->
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Accounting: Online Synchronization`, select your institution and then click on the
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:guilabel:`fetch transactions` button.
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Alternatively, activate the :ref:`developer mode <developer-mode>`, go to
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:menuselection:`Accounting --> Configuration --> Online Synchronization`, select your institution,
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and then click the :guilabel:`Fetch transactions` button.
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.. important::
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Some institutions do not allow transactions to be fetched automatically. For such institutions,
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@ -96,9 +96,10 @@ Issues
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Synchronization in error
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------------------------
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To report a connection error to the `Odoo support <https://www.odoo.com/help>`_, go to
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:menuselection:`Accounting Dashboard--> Configuration --> Accounting: Online Synchronization`,
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select the connection that failed, and copy the error description and the reference.
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To report a connection error to the `Odoo support <https://www.odoo.com/help>`_, activate the
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:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
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Online Synchronization`, select the connection that failed, and copy the error description and the
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reference.
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Synchronization disconnected
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----------------------------
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@ -128,14 +129,14 @@ Finally, make sure all your users refresh their Odoo page by pressing CTRL+F5.
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.. Note::
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- All previous synchronizations are disconnected during the installation and won't work anymore.
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- You can find them directly in the synchronization menu
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(:menuselection:`Accounting Dashboard --> Configuration -->
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Accounting: Online Synchronization`). It is not possible to resynchronize these connections;
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you have to make new ones.
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- Do not uninstall `account_online_sync`, which is the previous module for online
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- All previous synchronizations are disconnected during the installation and will not work
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anymore. To view them, activate the :ref:`developer mode <developer-mode>` and go to
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:menuselection:`Accounting --> Configuration --> Online Synchronization`). It is not possible
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to resynchronize these connections; you have to make new ones.
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- Do not uninstall the `account_online_sync` module, which is the previous module for online
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synchronization. The new one overrides it.
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- By default, `account_online_synchronization` is installed automatically with Accounting.
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- By default, the `account_online_synchronization` module is installed automatically with
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Accounting.
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FAQ
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===
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@ -145,11 +146,11 @@ The synchronization is not working in real-time. Is that normal?
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The process is not intended to work in real-time as third party providers synchronize your accounts
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at different intervals. To force the synchronization and fetch the statements, go to your
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:guilabel:`Accounting Dashboard`, and click on the :guilabel:`Synchronize Now` button. You can also
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synchronize and fetch transactions through :menuselection:`Accounting Dashboard -->
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Configuration --> Accounting: Online Synchronization`. Some providers only allow one refresh per
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day, so it is possible that clicking on :guilabel:`Synchronize Now` does not get your latest
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transactions if you already performed such action earlier in the day.
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:guilabel:`Accounting Dashboard`, and click on the :guilabel:`Synchronize Now` button. Synchronize
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and fetch transactions by activating the :ref:`developer mode <developer-mode>` and going to
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:menuselection:`Accounting --> Configuration --> Online Synchronization`. Some providers only allow
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one refresh per day, so it is possible that clicking on :guilabel:`Synchronize Now` does not get
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your latest transactions if you already performed such action earlier in the day.
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A transaction can be visible on your bank account but not be fetched if it has the status
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:guilabel:`Pending`. Only transactions with the :guilabel:`Posted` status will be retrieved. If the
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@ -158,9 +159,9 @@ transaction is not **Posted** yet, you will have to wait until the status change
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Is the Online Bank Synchronization feature included in my contract?
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-------------------------------------------------------------------
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- **Community Version**: No, this feature is not included in the Community Version.
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- **Online Version**: Yes, even if you benefit from the One App Free contract.
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- **Enterprise Version**: Yes, if you have a valid enterprise contract linked to your database.
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- **Community Edition**: No, this feature is not included in the Community Version.
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- **Online Edition**: Yes, even if you benefit from the One App Free contract.
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- **Enterprise Edition**: Yes, if you have a valid enterprise contract linked to your database.
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Some banks have a status "Beta." What does this mean?
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-----------------------------------------------------
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@ -186,9 +187,9 @@ Why don't I see any transactions?
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---------------------------------
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During your first synchronization, you selected the bank accounts you decided to synchronize with
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Odoo. If you didn't synchronize any of your accounts, you can go to
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:menuselection:`Accounting Dashboard --> Configuration --> Accounting: Online Synchronization` to
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click on the :guilabel:`Fetch Account` button on the connection.
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Odoo. If you didn't synchronize any of your accounts, activate the :ref:`developer mode
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<developer-mode>`, go to :menuselection:`Accounting --> Configuration --> Online Synchronization`,
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and click the :guilabel:`Fetch Account` button on the connection.
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There may also be no new transactions.
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@ -198,9 +199,9 @@ database, please `submit a support ticket <https://www.odoo.com/help>`_.
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How can I update my bank credentials?
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-------------------------------------
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You can update your credentials by going to :menuselection:`Accounting Dashboard -->
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Configuration --> Accounting: Online Synchronization`,open the connection you want to update your
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credentials and click on the :guilabel:`Update Credentials` button.
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To update your credentials, activate the :ref:`developer mode <developer-mode>` and go to
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:menuselection:`Accounting --> Configuration --> Online Synchronization`. Open the connection you
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want to update your credentials and click the :guilabel:`Update Credentials` button.
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.. toctree::
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:titlesonly:
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@ -7,7 +7,6 @@ in one place. It offers non-intrusive connectivity to ASPSPs' official APIs acro
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storing data.
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.. image:: enablebanking/enablebanking.png
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:align: center
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:alt: Enable Banking logo
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**Odoo** synchronizes directly with banks to get access to all bank transactions and automatically
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@ -30,7 +29,6 @@ Link bank accounts with Odoo
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:guilabel:`Continue authentication`;
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.. image:: enablebanking/enablebankingauth.png
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:align: center
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:alt: Enable Banking authentication page
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#. Finally, you are redirected to your bank's login page.
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@ -6,14 +6,11 @@ Ponto
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place and directly see all their transactions within one app. It is a third-party solution that is
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continuously expanding the number of bank institutions that can be synchronized with Odoo.
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.. image:: ponto/ponto-logo.png
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:alt: Logo of the Ponto brand
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**Odoo** can synchronize directly with your bank to get all bank statements imported automatically
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into your database.
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Ponto is a paid third-party provider that can handle the synchronization between your bank accounts
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and Odoo. `Its pricing is 4€/month per account/integration <https://myponto.com/en#pricing>`_.
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and Odoo.
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.. seealso::
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- :doc:`../bank_synchronization`
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@ -32,27 +29,25 @@ Link your bank accounts with Ponto
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.. image:: ponto/ponto-organization.png
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:alt: Fill out the form to add an organization in Ponto.
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#. | Go to :menuselection:`Accounts --> Live`, and click on *Add account*.
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| You might have to add your **Billing Information** first.
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#. Go to :menuselection:`Accounts --> Live`, and click :guilabel:`Add account`. You might have to
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add your **Billing Information** first.
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#. Select your country, your bank institutions, give your consent to Ponto, and follow the steps
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on-screen to link your bank account with your Ponto account.
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.. image:: ponto/ponto-add-account.png
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:alt: Add bank accounts to your Ponto account.
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#. Make sure to add all bank accounts you want to synchronize with your Odoo database before moving
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on to the next steps.
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#. Add all bank accounts you want to synchronize with your Odoo database and move to the next steps.
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Link your Ponto account with your Odoo database
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-----------------------------------------------
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#. Go to :menuselection:`Accounting --> Configuration --> Add a Bank Account`.
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#. Search your institution, make sure to select the right institution. By selecting the institution,
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you can verify that the third party provider is Ponto.
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#. Click on *Connect* and follow the steps.
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#. At some point, you will have to authorize the accounts you want to access in Odoo. Please select
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**all the accounts** you want to synchronize. Even the ones coming from other banking
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institutions.
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#. Search for your institution and select it so you can verify that the third party provider is
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Ponto.
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#. Click :guilabel:`Connect` and follow the steps.
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#. Select **all accounts** you want to access and synchronize in Odoo, even the ones coming from
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other banking institutions.
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.. image:: ponto/ponto-select-accounts.png
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:alt: Selection of the accounts you wish to synchronize with Odoo.
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@ -66,26 +61,26 @@ Link your Ponto account with your Odoo database
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Update your synchronization credentials
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---------------------------------------
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You might have to update your Ponto credentials or modify the synchronization settings.
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To update your Ponto credentials or modify the synchronization settings, activate the
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:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
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Online Synchronization`, and select the institution from which you want to fetch the other
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accounts. Click :guilabel:`Fetch Accounts` to start the flow.
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To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and select
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the institution you want to fetch the other accounts. Click on *Fetch Accounts* button to start the
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flow.
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During the update, select **all the accounts** you want to synchronize, even the ones coming
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from other banking institutions.
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.. note::
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During the update, select **all accounts** you want to synchronize, even the ones coming from
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other banking institutions.
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Fetch new accounts
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------------------
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You might want to add new online accounts to your connection.
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To add new online accounts to your connection, activate the :ref:`developer mode <developer-mode>`,
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go to :menuselection:`Accounting --> Configuration --> Online Synchronization`, and select the
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institution from which you want to fetch the other accounts. Click :guilabel:`Fetch Accounts` to
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start the flow.
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To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and select
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the institution you want to fetch the other accounts. Click on *Fetch Accounts* button to start the
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flow.
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Don't forget to keep authorization for existing accounts (for all institutions that you
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have synchronized with Ponto).
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.. note::
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Don't forget to keep authorization for existing accounts (for all institutions that you have
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synchronized with Ponto).
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FAQ
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===
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@ -6,11 +6,6 @@ Salt Edge
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from your bank accounts. It supports ~5000 institutions in more than 50
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countries.
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.. image:: saltedge/saltedge-logo.png
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:align: center
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:width: 50%
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:alt: Salt Edge Logo
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Odoo can synchronize directly with your bank to get all bank statements imported
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automatically into your database.
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@ -34,20 +29,17 @@ Link your bank accounts with Odoo
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account.
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.. image:: saltedge/saltedge-contact-email.png
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:align: center
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:alt: Email address to provide to Salt Edge for the creation of your account.
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#. After entering your email address, you are redirected to Salt Edge to continue
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the synchronization process.
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.. image:: saltedge/saltedge-login-page.png
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:align: center
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:alt: Salt Edge Login page.
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#. Make sure you give your consent by checking the consent checkbox.
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.. image:: saltedge/saltedge-give-consent.png
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:align: center
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:alt: Salt Edge give consent page.
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#. Complete the synchronization by following the steps.
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@ -56,11 +48,10 @@ Link your bank accounts with Odoo
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Update your credentials
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-----------------------
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You might have to update your Salt Edge credentials or modify the synchronization settings.
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To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and
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select the institution you want to update credentials. Click on the *Update Credentials* button
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to start the flow and follow the steps.
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To update your Salt Edge credentials or modify the synchronization settings, activate the
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:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
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Online Synchronization`, and select the institution you want to update credentials. Click
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:guilabel:`Update Credentials` to start the flow and follow the steps.
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Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access
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your information.
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@ -68,14 +59,14 @@ your information.
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Fetch new accounts
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------------------
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You might want to add new online accounts to your connection.
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To add new online accounts to your connection, activate the :ref:`developer mode <developer-mode>`,
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go to :menuselection:`Accounting --> Configuration --> Online Synchronization`, and select the
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institution to fetch the new accounts. Click :guilabel:`Fetch Accounts` to start the flow and
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follow the steps.
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To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and
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select the institution to fetch the new accounts. Click on the *Fetch Accounts* button
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to start the flow and follow the steps.
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Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access
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your information.
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.. note::
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Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access your
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information.
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FAQ
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===
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@ -94,15 +85,15 @@ record.
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I have an error saying that I have already synchronized this account
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--------------------------------------------------------------------
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You have probably already synchronized your bank account with Salt Edge, please check on your `dashboard
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<https://www.saltedge.com/dashboard>`_ that you don't already have a connection with the same
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credentials.
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You have probably already synchronized your bank account with Salt Edge, please check on your
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`dashboard <https://www.saltedge.com/dashboard>`_ that you don't already have a connection with the
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same credentials.
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In case you already have a synchronization with the same credentials present on your Salt Edge
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dashboard and this synchronization has not been created with Odoo, please delete it and create it
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from your Odoo database.
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If you already have a synchronization with the same credentials present on your Salt Edge
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dashboard and this synchronization has not been created with Odoo, delete it and create it from your
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Odoo database.
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In case you already have a connection with the same credentials present on your Salt Edge dashboard
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and this synchronization was created with Odoo, you will normally be able to find it by going to
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:menuselection:`Accounting --> Configuration --> Online Synchronization`. Please make sure to do an
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*Update Credentials* to reactivate the connection.
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If you already have a connection with the same credentials present on your Salt Edge dashboard
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and this synchronization was created with Odoo, activate the :ref:`developer
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mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration --> Online
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Synchronization`, and click :guilabel:`Update Credentials` to reactivate the connection.
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