[IMP] accounting: add info on developer mode for bank online synch

task-4118449

closes odoo/documentation#10965

X-original-commit: 259e6bb272
Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
Signed-off-by: Anne-Françoise Marcq (afma) <afma@odoo.com>
This commit is contained in:
afma-odoo 2024-08-29 14:32:58 +00:00 committed by Audrey (auva)
parent 3efe78c40f
commit ea54d7f4b6
6 changed files with 77 additions and 92 deletions

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@ -42,7 +42,7 @@ First synchronization
---------------------
You can start synchronization either by going to the Accounting app and
:menuselection:`Accounting Dashboard --> Configuration --> Banks: Add a Bank Account`.
:menuselection:`Accounting --> Configuration --> Add a Bank Account`.
Now you can search for your bank institution. Select it and follow the steps to synchronize with it.
@ -70,19 +70,19 @@ By default, transactions fetched from an online source are grouped inside the sa
one bank statement is created per month. You can change the bank statement creation periodicity
in your journal settings.
You can find all your synchronizations by going to :menuselection:`Accounting Dashboard -->
Configuration --> Accounting: Online Synchronization`.
To view all your synchronizations, activate the :ref:`developer mode <developer-mode>` and go to
:menuselection:`Accounting --> Configuration --> Online Synchronization`.
Synchronize manually
--------------------
After your first synchronization, the created journals are synchronized by default every 12 hours.
If you wish, you can synchronize manually by clicking on the :guilabel:`Synchronize Now` button on
the dashboard.
If you wish, you can synchronize them manually by clicking on the :guilabel:`Synchronize Now` button
on the dashboard.
Or you can go to :menuselection:`Accounting Dashboard --> Configuration -->
Accounting: Online Synchronization`, select your institution and then click on the
:guilabel:`fetch transactions` button.
Alternatively, activate the :ref:`developer mode <developer-mode>`, go to
:menuselection:`Accounting --> Configuration --> Online Synchronization`, select your institution,
and then click the :guilabel:`Fetch transactions` button.
.. important::
Some institutions do not allow transactions to be fetched automatically. For such institutions,
@ -96,9 +96,10 @@ Issues
Synchronization in error
------------------------
To report a connection error to the `Odoo support <https://www.odoo.com/help>`_, go to
:menuselection:`Accounting Dashboard--> Configuration --> Accounting: Online Synchronization`,
select the connection that failed, and copy the error description and the reference.
To report a connection error to the `Odoo support <https://www.odoo.com/help>`_, activate the
:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
Online Synchronization`, select the connection that failed, and copy the error description and the
reference.
Synchronization disconnected
----------------------------
@ -128,14 +129,14 @@ Finally, make sure all your users refresh their Odoo page by pressing CTRL+F5.
.. Note::
- All previous synchronizations are disconnected during the installation and won't work anymore.
- You can find them directly in the synchronization menu
(:menuselection:`Accounting Dashboard --> Configuration -->
Accounting: Online Synchronization`). It is not possible to resynchronize these connections;
you have to make new ones.
- Do not uninstall `account_online_sync`, which is the previous module for online
- All previous synchronizations are disconnected during the installation and will not work
anymore. To view them, activate the :ref:`developer mode <developer-mode>` and go to
:menuselection:`Accounting --> Configuration --> Online Synchronization`). It is not possible
to resynchronize these connections; you have to make new ones.
- Do not uninstall the `account_online_sync` module, which is the previous module for online
synchronization. The new one overrides it.
- By default, `account_online_synchronization` is installed automatically with Accounting.
- By default, the `account_online_synchronization` module is installed automatically with
Accounting.
FAQ
===
@ -145,11 +146,11 @@ The synchronization is not working in real-time. Is that normal?
The process is not intended to work in real-time as third party providers synchronize your accounts
at different intervals. To force the synchronization and fetch the statements, go to your
:guilabel:`Accounting Dashboard`, and click on the :guilabel:`Synchronize Now` button. You can also
synchronize and fetch transactions through :menuselection:`Accounting Dashboard -->
Configuration --> Accounting: Online Synchronization`. Some providers only allow one refresh per
day, so it is possible that clicking on :guilabel:`Synchronize Now` does not get your latest
transactions if you already performed such action earlier in the day.
:guilabel:`Accounting Dashboard`, and click on the :guilabel:`Synchronize Now` button. Synchronize
and fetch transactions by activating the :ref:`developer mode <developer-mode>` and going to
:menuselection:`Accounting --> Configuration --> Online Synchronization`. Some providers only allow
one refresh per day, so it is possible that clicking on :guilabel:`Synchronize Now` does not get
your latest transactions if you already performed such action earlier in the day.
A transaction can be visible on your bank account but not be fetched if it has the status
:guilabel:`Pending`. Only transactions with the :guilabel:`Posted` status will be retrieved. If the
@ -158,9 +159,9 @@ transaction is not **Posted** yet, you will have to wait until the status change
Is the Online Bank Synchronization feature included in my contract?
-------------------------------------------------------------------
- **Community Version**: No, this feature is not included in the Community Version.
- **Online Version**: Yes, even if you benefit from the One App Free contract.
- **Enterprise Version**: Yes, if you have a valid enterprise contract linked to your database.
- **Community Edition**: No, this feature is not included in the Community Version.
- **Online Edition**: Yes, even if you benefit from the One App Free contract.
- **Enterprise Edition**: Yes, if you have a valid enterprise contract linked to your database.
Some banks have a status "Beta." What does this mean?
-----------------------------------------------------
@ -186,9 +187,9 @@ Why don't I see any transactions?
---------------------------------
During your first synchronization, you selected the bank accounts you decided to synchronize with
Odoo. If you didn't synchronize any of your accounts, you can go to
:menuselection:`Accounting Dashboard --> Configuration --> Accounting: Online Synchronization` to
click on the :guilabel:`Fetch Account` button on the connection.
Odoo. If you didn't synchronize any of your accounts, activate the :ref:`developer mode
<developer-mode>`, go to :menuselection:`Accounting --> Configuration --> Online Synchronization`,
and click the :guilabel:`Fetch Account` button on the connection.
There may also be no new transactions.
@ -198,9 +199,9 @@ database, please `submit a support ticket <https://www.odoo.com/help>`_.
How can I update my bank credentials?
-------------------------------------
You can update your credentials by going to :menuselection:`Accounting Dashboard -->
Configuration --> Accounting: Online Synchronization`,open the connection you want to update your
credentials and click on the :guilabel:`Update Credentials` button.
To update your credentials, activate the :ref:`developer mode <developer-mode>` and go to
:menuselection:`Accounting --> Configuration --> Online Synchronization`. Open the connection you
want to update your credentials and click the :guilabel:`Update Credentials` button.
.. toctree::
:titlesonly:

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@ -7,7 +7,6 @@ in one place. It offers non-intrusive connectivity to ASPSPs' official APIs acro
storing data.
.. image:: enablebanking/enablebanking.png
:align: center
:alt: Enable Banking logo
**Odoo** synchronizes directly with banks to get access to all bank transactions and automatically
@ -30,7 +29,6 @@ Link bank accounts with Odoo
:guilabel:`Continue authentication`;
.. image:: enablebanking/enablebankingauth.png
:align: center
:alt: Enable Banking authentication page
#. Finally, you are redirected to your bank's login page.

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@ -6,14 +6,11 @@ Ponto
place and directly see all their transactions within one app. It is a third-party solution that is
continuously expanding the number of bank institutions that can be synchronized with Odoo.
.. image:: ponto/ponto-logo.png
:alt: Logo of the Ponto brand
**Odoo** can synchronize directly with your bank to get all bank statements imported automatically
into your database.
Ponto is a paid third-party provider that can handle the synchronization between your bank accounts
and Odoo. `Its pricing is 4€/month per account/integration <https://myponto.com/en#pricing>`_.
and Odoo.
.. seealso::
- :doc:`../bank_synchronization`
@ -32,27 +29,25 @@ Link your bank accounts with Ponto
.. image:: ponto/ponto-organization.png
:alt: Fill out the form to add an organization in Ponto.
#. | Go to :menuselection:`Accounts --> Live`, and click on *Add account*.
| You might have to add your **Billing Information** first.
#. Go to :menuselection:`Accounts --> Live`, and click :guilabel:`Add account`. You might have to
add your **Billing Information** first.
#. Select your country, your bank institutions, give your consent to Ponto, and follow the steps
on-screen to link your bank account with your Ponto account.
.. image:: ponto/ponto-add-account.png
:alt: Add bank accounts to your Ponto account.
#. Make sure to add all bank accounts you want to synchronize with your Odoo database before moving
on to the next steps.
#. Add all bank accounts you want to synchronize with your Odoo database and move to the next steps.
Link your Ponto account with your Odoo database
-----------------------------------------------
#. Go to :menuselection:`Accounting --> Configuration --> Add a Bank Account`.
#. Search your institution, make sure to select the right institution. By selecting the institution,
you can verify that the third party provider is Ponto.
#. Click on *Connect* and follow the steps.
#. At some point, you will have to authorize the accounts you want to access in Odoo. Please select
**all the accounts** you want to synchronize. Even the ones coming from other banking
institutions.
#. Search for your institution and select it so you can verify that the third party provider is
Ponto.
#. Click :guilabel:`Connect` and follow the steps.
#. Select **all accounts** you want to access and synchronize in Odoo, even the ones coming from
other banking institutions.
.. image:: ponto/ponto-select-accounts.png
:alt: Selection of the accounts you wish to synchronize with Odoo.
@ -66,26 +61,26 @@ Link your Ponto account with your Odoo database
Update your synchronization credentials
---------------------------------------
You might have to update your Ponto credentials or modify the synchronization settings.
To update your Ponto credentials or modify the synchronization settings, activate the
:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
Online Synchronization`, and select the institution from which you want to fetch the other
accounts. Click :guilabel:`Fetch Accounts` to start the flow.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and select
the institution you want to fetch the other accounts. Click on *Fetch Accounts* button to start the
flow.
During the update, select **all the accounts** you want to synchronize, even the ones coming
from other banking institutions.
.. note::
During the update, select **all accounts** you want to synchronize, even the ones coming from
other banking institutions.
Fetch new accounts
------------------
You might want to add new online accounts to your connection.
To add new online accounts to your connection, activate the :ref:`developer mode <developer-mode>`,
go to :menuselection:`Accounting --> Configuration --> Online Synchronization`, and select the
institution from which you want to fetch the other accounts. Click :guilabel:`Fetch Accounts` to
start the flow.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and select
the institution you want to fetch the other accounts. Click on *Fetch Accounts* button to start the
flow.
Don't forget to keep authorization for existing accounts (for all institutions that you
have synchronized with Ponto).
.. note::
Don't forget to keep authorization for existing accounts (for all institutions that you have
synchronized with Ponto).
FAQ
===

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@ -6,11 +6,6 @@ Salt Edge
from your bank accounts. It supports ~5000 institutions in more than 50
countries.
.. image:: saltedge/saltedge-logo.png
:align: center
:width: 50%
:alt: Salt Edge Logo
Odoo can synchronize directly with your bank to get all bank statements imported
automatically into your database.
@ -34,20 +29,17 @@ Link your bank accounts with Odoo
account.
.. image:: saltedge/saltedge-contact-email.png
:align: center
:alt: Email address to provide to Salt Edge for the creation of your account.
#. After entering your email address, you are redirected to Salt Edge to continue
the synchronization process.
.. image:: saltedge/saltedge-login-page.png
:align: center
:alt: Salt Edge Login page.
#. Make sure you give your consent by checking the consent checkbox.
.. image:: saltedge/saltedge-give-consent.png
:align: center
:alt: Salt Edge give consent page.
#. Complete the synchronization by following the steps.
@ -56,11 +48,10 @@ Link your bank accounts with Odoo
Update your credentials
-----------------------
You might have to update your Salt Edge credentials or modify the synchronization settings.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and
select the institution you want to update credentials. Click on the *Update Credentials* button
to start the flow and follow the steps.
To update your Salt Edge credentials or modify the synchronization settings, activate the
:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
Online Synchronization`, and select the institution you want to update credentials. Click
:guilabel:`Update Credentials` to start the flow and follow the steps.
Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access
your information.
@ -68,14 +59,14 @@ your information.
Fetch new accounts
------------------
You might want to add new online accounts to your connection.
To add new online accounts to your connection, activate the :ref:`developer mode <developer-mode>`,
go to :menuselection:`Accounting --> Configuration --> Online Synchronization`, and select the
institution to fetch the new accounts. Click :guilabel:`Fetch Accounts` to start the flow and
follow the steps.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and
select the institution to fetch the new accounts. Click on the *Fetch Accounts* button
to start the flow and follow the steps.
Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access
your information.
.. note::
Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access your
information.
FAQ
===
@ -94,15 +85,15 @@ record.
I have an error saying that I have already synchronized this account
--------------------------------------------------------------------
You have probably already synchronized your bank account with Salt Edge, please check on your `dashboard
<https://www.saltedge.com/dashboard>`_ that you don't already have a connection with the same
credentials.
You have probably already synchronized your bank account with Salt Edge, please check on your
`dashboard <https://www.saltedge.com/dashboard>`_ that you don't already have a connection with the
same credentials.
In case you already have a synchronization with the same credentials present on your Salt Edge
dashboard and this synchronization has not been created with Odoo, please delete it and create it
from your Odoo database.
If you already have a synchronization with the same credentials present on your Salt Edge
dashboard and this synchronization has not been created with Odoo, delete it and create it from your
Odoo database.
In case you already have a connection with the same credentials present on your Salt Edge dashboard
and this synchronization was created with Odoo, you will normally be able to find it by going to
:menuselection:`Accounting --> Configuration --> Online Synchronization`. Please make sure to do an
*Update Credentials* to reactivate the connection.
If you already have a connection with the same credentials present on your Salt Edge dashboard
and this synchronization was created with Odoo, activate the :ref:`developer
mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration --> Online
Synchronization`, and click :guilabel:`Update Credentials` to reactivate the connection.

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