[ADD] crm: How to generate leads from incoming emails?

https://docs.google.com/document/d/1BeWJmPYTD7YeKLKQO6MeG9EnVKHk4lodhixCOG8i1xM/edit#heading=h.ezp99r6ocsfe

Renamed 'from_emails.rst' to 'emails.rst' for consistency

crm/leads/generate.rst

@@ -7,5 +7,5 @@ Generate leads
 
    generate/manual
    generate/import
-   generate/from_emails
+   generate/emails
    generate/website

crm/leads/generate/emails.rst

@@ -0,0 +1,74 @@
+===========================================
+How to generate leads from incoming emails?
+===========================================
+
+There are several ways for your company to :doc:`generate leads with Odoo CRM <manual>`.
+One of them is using your company's generic email address as a trigger
+to create a new lead in the system. In Odoo, each one of your sales
+teams is linked to its own email address from which prospects can reach
+them. For example, if the personal email address of your Direct team is
+**direct@mycompany.example.com**, every email sent will automatically create a new
+opportunity into the sales team.
+
+Configuration
+=============
+
+The first thing you need to do is to configure your **outgoing email
+servers** and **incoming email gateway** from the :menuselection:`Settings module --> General Settings`.
+
+Then set up your alias domain from the field shown here below and
+click on **Apply**.
+
+.. image:: ./media/emails01.jpg
+   :align: center
+
+Set up team alias
+=================
+
+Go on the Sales module and click on **Dashboard**. You will see that the
+activation of your domain alias has generated a default email alias for
+your existing sales teams.
+
+.. image:: ./media/emails02.jpg
+   :align: center
+
+You can easily personalize your sales teams aliases. Click on the More
+button from the sales team of your choice, then on **Settings** to access
+the sales team form. From the **Email Alias** field, enter your email
+alias and click on **Save**. Make sure to allow receiving emails from
+everyone.
+
+From there, each email sent to this email address will generate a new
+lead into the related sales team.
+
+.. image:: ./media/emails03.jpg
+   :align: center
+
+Set up catch-all email domain
+=============================
+
+Additionally to your sales team aliases, you can also create a generic
+email alias (e.g. *contact@* or *info@* ) that will also generate a new
+contact in Odoo CRM. Still from the Sales module, go to
+:menuselection:`Configuration --> Settings` and set up your catch-all email domain.
+
+.. tip::
+
+	You can choose whether the contacts generated from your catch-all email
+	become leads or opportunities using the radio buttons that you see on the
+	screenshot here below. Note that, by default, the lead stage is not
+	activated in Odoo CRM.
+
+.. image:: ./media/emails04.jpg
+   :align: center
+
+.. seealso::
+
+	* :doc:`manual`
+	* :doc:`import`
+	* :doc:`website`
+
+.. rst-class:: text-muted
+
+| Written by Geoffrey Bressan (Odoo)
+| Proofread by Samuel Cabodi (Odoo)

crm/leads/generate/from_emails.rst

@@ -1,3 +0,0 @@
-===========================================
-How to generate leads from incoming emails?
-===========================================

crm/leads/generate/import.rst

@@ -30,7 +30,6 @@ if…** as shown below and click on **Apply**.
 .. image:: ./media/import01.jpg
    :align: center
 
-
 This activation will create a new submenu :menuselection:`Sales --> Leads`
 from which you will be able to import your contacts from the
 **Import** button (if you want to create a lead manually, :doc:`click here <manual>`)
@@ -88,7 +87,7 @@ click the Import button: the same validations will be done.
 .. seealso::
 
 	- :doc:`manual`
-	- :doc:`from_emails`
+	- :doc:`emails`
 	- :doc:`website`
 
 .. rst-class:: text-muted

crm/leads/generate/manual.rst

@@ -68,7 +68,7 @@ the contact details by clicking on it.
 
 	* :doc:`import`
 
-	* :doc:`from_emails`
+	* :doc:`emails`
 
 	* :doc:`website`
 

crm/overview/process/generate_leads.rst

@@ -36,7 +36,7 @@ analyze your sales processes easily.
 
 Odoo CRM provides you with several methods to generate leads:
 
-* :doc:`../../leads/generate/from_emails`
+* :doc:`../../leads/generate/emails`
 
   An inquiry email sent to one of your company’s generic email addresses
   can automatically generate a lead or an opportunity.

crm/overview/started/setup.rst

@@ -105,7 +105,7 @@ personal email address of your Direct team is
 every email sent will automatically create a new opportunity into the
 sales team.
 
-Refer to the page :doc:`../../leads/generate/from_emails` to set it up.
+Refer to the page :doc:`../../leads/generate/emails` to set it up.
 
 Automate lead assignation
 -------------------------