diff --git a/content/administration/hosting.rst b/content/administration/hosting.rst
index 447466e87..addd27e9e 100644
--- a/content/administration/hosting.rst
+++ b/content/administration/hosting.rst
@@ -59,6 +59,11 @@ Transferring an Odoo Online database
       Click the gear icon (:guilabel:`⚙`) next to the database name on the `Odoo Online database
       manager <https://www.odoo.com/my/databases/>`_ to display its version number.
 
+   .. warning::
+      If there is an active Odoo subscription linked to the database being migrated, reach out to
+      the Customer Service Manager or `submit a support ticket <https://www.odoo.com/help>`_  to
+      complete the subscription transfer.
+
 To on-premise
 -------------