[IMP] iot: ts scale exception
closes odoo/documentation#8080
X-original-commit: 8a89c4311c
Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
Signed-off-by: Timothy Kukulka (tiku) <tiku@odoo.com>
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@ -418,3 +418,68 @@ The cash drawer should be connected to the printer and the :guilabel:`Cash drawe
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be ticked in the :abbr:`PoS (Point of Sale)` configuration. To do so, navigate to
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:menuselection:`POS app --> 3-Dot Menu on the POS --> IoT Box section --> Edit --> Receipt Printer
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--> Cashdrawer checkbox`.
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Scale
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=====
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Scales play a crucial role in the checkout process, especially for products sold by weight, rather
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than fixed pricing.
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Set up Ariva S scales
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---------------------
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Odoo has determined that a specific setting in Ariva S series scales (manufactured by
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Mettler-Toledo, LLC.) needs modification, and a dedicated Mettler :abbr:`USB (Universal Serial
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Bus)`-to-proprietary RJ45 cable is required for the scale to function with Odoo's :abbr:`IoT
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(Internet of Things)` box.
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To correctly configure the scale for recognition by the :abbr:`IoT (Internet of Things)` box, follow
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this setup process for the Ariva S series scales.
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.. important::
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It is crucial to use the official Mettler :abbr:`USB (Universal Serial Bus)`-to-RJ45 cable during
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this process.
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Cable
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~~~~~
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The Mettler part number is 72256236 - :abbr:`USB (Universal Serial Bus)`-to-:abbr:`POS (Point of
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Sale)` cable. Contact Mettler, or a partner, to purchase an authentic cable. Note that **no other**
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cable outside of this Mettler cable works for this configuration. Using a serial-only cable attached
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to a serial-to-:abbr:`USB (Universal Serial Bus)` adapter is **not** effective.
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.. image:: troubleshooting/cable-mettler.png
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:align: center
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:alt: Authentic Mettler USB to POS cable, part number 72256236.
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Setup
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~~~~~
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Refer to Mettler's Setup Guide for Ariva S series scales during the following configuration: `Ariva
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Checkout Scale User's Guide <https://www.mt.com/dam/RET_DOCS/Ariv.pdf>`_.
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To begin, go to page 17 in the above manual for *Setup*. This guide lists potential settings for the
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Ariva S series scales.
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Follow the instructions, along with the following process, to set the scale to setup mode. First,
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hold the **>T<** button for eight seconds, or until :guilabel:`CONF` appears.
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Next, press **>T<** until :guilabel:`GRP 3` appears, then press **>0<** to confirm.
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Under :guilabel:`3.1`, ensure the setting is set to :guilabel:`1` (USB Virtual COM ports). Press
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**>T<** to cycle through the options under group 3.1.
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Once :guilabel:`3.1` is set to :guilabel:`1`, press **>0<** to confirm the selection. Continue to
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press **>0<** until :guilabel:`GRP 4` appears.
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Now, press **>T<** until :guilabel:`EXIT` appears.
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.. important::
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Do **not** make any other changes unless otherwise needed.
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Once :guilabel:`EXIT` appears, press **>0<**. Following this, press **>0<** again to
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:guilabel:`SAVE`. Now the scale restarts.
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Finally, restart the :abbr:`IoT (Internet of Things)` box to recognize the changes made on the
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scale's configuration. After restarting, the scale appears as `Toledo 8217`, as opposed to the
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previous display, where it appeared as `Adam Equipment Serial`.
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