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[IMP] install/maintain: update content of upgrade SLA

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The maintenance fees cover the maintenance of the custom code (whoever
did it) and are not specifically dedicated to custom code written by
Odoo development teams

closes odoo/documentation#3418

X-original-commit: 92de7ccb2d
Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
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avg-odoo 2023-01-26 10:44:04 +00:00 committed by Jonathan Castillo (jcs)
parent 39d3a985b8
commit ff3b7c6c87
1 changed files with 2 additions and 3 deletions
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content/administration/upgrade.rst
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@ -225,15 +225,14 @@ Service Level Agreement
What is covered by the Enterprise Licence?
------------------------------------------
Databases hosted on Odoo’s Cloud platforms (Odoo Online and Odoo.sh) or On-Premise (Self-Hosting)
Databases hosted on Odoo's Cloud platforms (Odoo Online and Odoo.sh) or On-Premise (Self-Hosting)
enjoy the following services at all times.
The upgrade of:
* standard applications
* Studio customization (as long as the :guilabel:`Studio` app is still active)
* customizations done by our consulting and developer services *if* they are covered by a
‘Maintenance of Customisations’ subscription
* customizations *if* they are covered by a "Maintenance of Customizations" subscription
The Upgrade Service is limited to your database's technical conversion and adaptation (standard
modules and data) to make it compatible with the targeted version.