KBR
e482f2bd1b
[ADD] helpdesk: documentation about elearning/forum/rating features ( #673 )
2020-06-11 17:36:10 +02:00
KBR
c71d623ef4
[IMP] discuss: documentation updated ( #655 )
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- monitoring.rst + mentions.rst = get_started.rst;
- mail_twitter.rst = deleted (functionality does not exist since V12)
- tracking.rst = project/tasks/collaborate.rst
2020-06-04 08:45:29 +02:00
KBR
66d58b1e38
[ADD] helpdesk: doc about reports ( #661 )
2020-05-25 19:03:00 +02:00
KBR
f2689641d5
[IMP] improved screenshots on email_marketing, events, fsm, general, helpdesk, marketing_automation, planning, project, sms_marketing, social_marketing, survey, timesheets + add see also in integrations_and_templates.rst ( #677 )
2020-05-19 09:12:45 +02:00
KBR
c3760af954
[IMP] helpdesk: add docs (seealso) on receiving_tickets.rst + sla.rst ( #663 )
2020-05-05 09:23:34 +02:00
KBR
0a53fdc3d8
[FIX] helpdesk: fixed toctree overview.rst ( #658 )
2020-04-30 15:16:22 +02:00
KBR
be61cc7bea
[ADD] helpdesk: doc about channels options ( #646 )
2020-04-28 18:25:07 +02:00
KBR
4995258542
[IMP] helpdesk: doc invoice_time.rst updated ( #651 )
2020-04-28 14:02:48 +02:00
KBR
4a72e718e6
[IMP] helpdesk: update doc 'Get started with Odoo Helpdesk' ( #645 )
2020-04-28 13:42:56 +02:00
KBR
a7d153408c
[ADD] helpdesk: doc about SLA ( #647 )
2020-04-28 13:20:05 +02:00
KBR
b716c3cfcd
[IMP] helpdesk: improved title of reinvoice_from_project.rst ( #650 )
2020-04-21 13:59:35 +02:00
keli brugalli (kbr)
2ac902c1e7
[IMP] helpdesk: add doc on seealso + removed future tense
2020-04-14 10:41:38 +02:00
keli brugalli (kbr)
102e437501
[IMP] helpdesk: improvement of toctree
2020-04-09 14:37:49 +02:00
keli brugalli (kbr)
dfc585d25f
[ADD] general: add documentation about debug mode
2020-03-04 11:07:15 +01:00
Antoine Vandevenne (anv)
93e407da5c
[REF] *: replace tabs by spaces
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This commits replaces all tabs by spaces to avoid further compilation issues.
2020-01-15 10:52:05 +01:00
Antoine Vandevenne (anv)
4bb2eeda11
[IMP] *: harmonize formatting
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- Removed the numbering from headings because it was either inconsistent, breaking the implicit hyperlink target or useless.
- Fixed incorrect heading formattings.
- Replaced hand-written flows by the :menuselection: directive
2020-01-15 10:52:05 +01:00
Antoine Vandevenne (anv)
73fff57983
[IMP] *: fix display issues
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- Several content blocks were either misaligned, using the wrong display directive or not showing at all.
- Some images were missings.
- Typos
2020-01-15 10:52:05 +01:00
KBR
b8efe6e952
[ADD] helpdesk: document ticket closing and time reinvoicing ( #489 )
2020-01-08 14:33:12 +01:00
kbr-odoo
28156b4e46
[ADD] After sales features ( #463 )
2019-11-08 15:37:06 +01:00
Richard Mathot
7dc9494a81
[MERGE] Forward-port of 12.0 up to 870696b048
2019-09-27 16:15:11 +02:00
mreficent
ade8bf335f
[FIX] *: update url for 12.0
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Outdated references
2019-09-16 15:53:56 +02:00
Yannick Tivisse
8e1eca6e87
[ADD] helpdesk: Record and invoice time for tickets
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Original document: https://docs.google.com/document/d/1c7-qBfk9nxMPwVtTIBqbPxM14lxxLXPZg_jVeDEGahg/edit
2018-03-07 16:54:50 +01:00
Miquel Raïch
e2684993c8
[FIX] v11 urls
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Outdated references
Closes #252
2017-12-13 13:31:12 +01:00
Yannick Tivisse
b6895e66ca
[FIX] helpdesk: Correct section name
2017-11-24 11:33:24 +01:00
Yannick Tivisse
8451def5a4
[ADD] helpdesk: Add a documentation section and page
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Coming from https://docs.google.com/document/d/1s0kvziIR26mbeUoDNX0eUk0-UQQGkeo_QrRbxMZ1RaA/edit
2017-11-23 16:11:00 +01:00
