Commit Graph

21 Commits

Author SHA1 Message Date
samueljlieber
97f9ae1b95 [FIX] clean unused resource files
Part-of: odoo/documentation#12010
Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
2025-02-13 08:44:14 +00:00
Jonathan Castillo (jcs)
32aafb08cb [MOV] documentation structure reorganization
This commit aims to improve the documentation's navigability by
redefining some categories' purposes and titles.

There is a redirection rule for each documentation page moved.
This ensures that users won't have a 404 error message.

task-3217827

closes odoo/documentation#8056

Signed-off-by: Jonathan Castillo (jcs) <jcs@odoo.com>
2024-03-11 13:59:04 +00:00
jopa-odoo
590fc79726 [FIX] helpdesk: remove type on receiving tickets page
closes odoo/documentation#6000

Signed-off-by: Xavier Platteau (xpl) <xpl@odoo.com>
2023-10-05 14:18:45 +00:00
Donatienne Pirlot
c60ec48c9d [ADD] forum: create the forum documentation
This PR adds a page describing how to create, use and moderate a forum.
It creates references in the elearning page as karma features are shared.
It removes redundant information from the helpdesk/overview/help_center
page and links back to the more detailed forum page.

task-3283274

closes odoo/documentation#4245

Signed-off-by: Xavier Platteau (xpl) <xpl@odoo.com>
2023-08-29 10:12:47 +00:00
Jess Rogers (jero)
bafe824f38 [IMP] helpdesk: update help center documentation
closes odoo/documentation#3864

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-06-23 22:43:37 +02:00
Jess Rogers (jero)
84390f4461 [IMP] helpdesk: updated 16.0 reporting doc
closes odoo/documentation#3690

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-05-11 02:34:44 +02:00
Jess Rogers (jero)
6c6f2398dd [IMP] helpdesk: update ratings doc
closes odoo/documentation#3664

Signed-off-by: Jessica Rogers (jero) <jero@odoo.com>
2023-04-24 21:45:03 +02:00
Jonathan Castillo (jcs)
e28ca153cb [MOV] live chat: structure
task-3269837

closes odoo/documentation#4107

Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
2023-04-11 21:54:07 +02:00
Jess Rogers (jero)
401a19fcdc [IMP] helpdesk: updated sla policies
closes odoo/documentation#3509

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-04-07 22:22:24 +02:00
Jess Rogers (jero)
ab0d9c239d [IMP] helpdesk: updated ticketing channels setup
closes odoo/documentation#3505

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-03-24 23:09:53 +01:00
Jess Rogers (jero)
da2e4a1a60 [IMP] helpdesk: updated teams and stages setup content
closes odoo/documentation#3503

Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
2023-03-24 11:18:29 +01:00
Jonathan Castillo (jcs)
17319f92b2 [FIX] *: RST cleanup
RST cleanup to comply with the RST guidelines. This is required so we
can use "make test", as there are currently hundreds of errors. For now,
it is unusable because of the oldest code in this repo.

closes odoo/documentation#3581

Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
2023-02-15 12:51:21 +01:00
Victor Feyens
968ed0a17a [FIX] *: enforce 1 newline on files end
Part-of: odoo/documentation#2983
2022-11-18 20:30:00 +01:00
Antoine Vandevenne (anv)
8722ea902e [MOV] content/*: move resource files into their related page's directory
Since odoo/documentation#903, the guideline for the location of new
resource (images, downloadable files, RST includes...) files is to place
those inside the directory of the RST page that references them.

For example, if `doc1.rst` has a reference to `image.png` and to
`download.zip`, the file structure should look like this:

├── parent_doc/
│     └── doc1/
│     │     └── image.png
│     │     └── download.zip
│     └── doc1.rst
│     └── doc2.rst
├── parent_doc.rst

Before this commit, most of the resource files were still located inside
'media' directories holding all the resource files referenced by RST
pages located at the same level as these directories. In the example
above, a single 'media' directory would hold all the resource files
referenced by both `doc1.rst` and `doc2.rst`. Doing so prevented us from
figuring out easily which resource file was referenced by which RST page
and, thus, lead to unused resource files piling up in the repository. It
also made it more complicated to define codeowners regex rules because a
team could not simply be assigned to `/some_page.*` but needed to be
assigned to both `/some_page\.rst` and to the location of 'media'.

In order to help new content writers figure out the guideline when
taking examples from other RST pages, this commit retroactively applies
the guideline to existing resource files and 'media' directories. The
left-over resource files that are not referenced by any RST page are
removed.

task-2497965

Part-of: odoo/documentation#2068
2022-05-20 14:18:54 +02:00
BVE
f2179ad8a0 [ADD] email_communication: new documentation regarding general emailing
Creation of a new submenu under Applications/General for the Email communication.
Moved advanced of dicuss to this new submenu + adding of content regarding
frequently asked question in support.

Redirection has been done on other files pointing to Discuss/Advanced to match
the new folder email_communication.

Modified content in:
- Email servers: split and move configuration part under email_domain
- Email domain: covering information about SPF DKIM and DMARC configurations by JQU
- Email templates: (how to use the functions) by GOR
- Email common: answering frequently asked questions + common issues by ALA

closes odoo/documentation#1550

X-original-commit: ce8a02d46a
Signed-off-by: Vergote Baptiste (bve) <bve@odoo.com>
2022-02-07 12:11:43 +00:00
Jonathan Castillo
193e22492c [MERGE] Forward-port of branch 13.0 to 14.0 2021-06-04 17:21:14 +02:00
Jonathan Castillo
400b3f52b7 [MOV] general: renames "odoo_basics" into "users" + split content
This commit is part of a larger work to improve the documentation's
structure. The toctree structure used to add levels to create categories
and make the structure visually more understandable.
With the new version of the documentation, plenty of these categories
are now redundant.

Since other docs were moved away from the section "basics" with previous
commits, this category is renamed "users settings"
This commit:
- renames "basics" into "users settings"
- moves the content from "odoo_basics/users" to "users"
  - it moves the content about "access rights" to a child doc

task-2535899
2021-06-04 13:51:18 +02:00
Victor Feyens
8ad392222b [MERGE] Forward-port of branch 13.0 to 14.0 2021-05-17 19:00:31 +02:00
Victor Feyens
87ab494b42 [MERGE] Forward-port of branch 12.0 to 13.0 2021-05-17 18:29:11 +02:00
Antoine Vandevenne (anv)
74c9f94d16 [MERGE] Forward-port of branch 13.0 to 14.0 2021-05-04 16:51:07 +02:00
Antoine Vandevenne (anv)
8a6ad77935 [MERGE] Forward-port of branch 12.0 to 13.0 2021-05-04 16:31:06 +02:00