[IMP] General: Email Server Subdomain Limitation

2025-01-28 14:31:39 -05:00
1 changed files with 4 additions and 0 deletions
--- a/content/applications/general/email_communication/email_servers_outbound.rst
+++ b/content/applications/general/email_communication/email_servers_outbound.rst
@ -17,6 +17,10 @@ emails. The deliverability is optimized for this subdomain as it uses Odoo’s D
   If the database subdomain is `company-name.odoo.com` and all mailing configurations are the
   default ones, all emails will be sent from `notifications@company-name.odoo.com`.

+.. important::
+   Only **one** subdomain can be used as a mailing server in Odoo. Subdomains for additional
+   companies require an external email server with a custom domain.
+
 .. image:: email_servers_outbound/diagram-inbound-mailing-method.png
   :alt: Odoo’s default outbound messages configuration.