================================================
Plan Onsite Interventions from Helpdesk Tickets
================================================
The integration with the Helpdesk application lets your helpdesk team manage interventions requests
directly. It speeds up processes as you can plan field services tasks from tickets.

Enable the feature
===================
Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams --> Edit` and enable
:menuselection:`Onsite Interventions --> Save`.

.. image:: media/po1.png
   :align: center
   :height: 400
   :alt: Tasks from tickets in Odoo Field Service

Now once your helpdesk team needs, they have the option to *Plan Intervention* from tickets.

.. image:: media/po2.png
   :align: center
   :alt: Tasks from tickets in Odoo Field Service