===========================
Manage multiple sales teams
===========================

In Odoo, you can manage several sales teams, departments or channels
with specific sales processes. To do so, we use the concept of *Sales
Channel*.

Create a new sales channel
==========================

To create a new *Sales Channel*, go to :menuselection:`Configuration --> Sales Channels`.

There you can set an email alias to it. Every message sent to that email
address will create a lead/opportunity.

.. image:: media/multi_sales_team01.png
    :align: center

Add members to your sales channel
---------------------------------

You can add members to any channel; that way those members will see the
pipeline structure of the sales channel when opening it. Any
lead/opportunity assigned to them will link to the sales channel.
Therefore, you can only be a member of one channel.

This will ease the process review of the team manager.

.. image:: media/multi_sales_team02.png
    :align: center

If you now filter on this specific channel in your pipeline, you will
find all of its opportunities.

.. image:: media/multi_sales_team03.png
    :align: center

Sales channel dashboard
=======================

To see the operations and results of any sales channel at a glance, the
sales manager also has access to the *Sales Channel Dashboard* under
*Reporting*.

It is shared with the whole ecosystem so every revenue stream is
included in it: Sales, eCommerce, PoS, etc.