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WhatsApp
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**WhatsApp** is a messaging mobile app that allows users to send messages, make calls, and share
content. Businesses can use `WhatsApp Business
<https://developers.facebook.com/products/whatsapp/>`_ to communicate with their customers by text,
send documents and provide support.

With the **Odoo WhatsApp** app, you can connect your WhatsApp Business Account (WABA) to your Odoo
database, which allows you to:

- Receive and reply to WhatsApp messages directly from your Odoo database
- Send pre-approved templates that use dynamic values, such as:

  - Quotations from the Sales app
  - Receipts and invoices from the Point of Sale app
  - Tickets from the Events app

.. seealso::
   - `Meta Business: create message templates for your WhatsApp Business account <https://www.facebook.com/business/help/2055875911147364>`_
   - `Meta Business: connect your phone number to your WhatsApp Business account <https://www.facebook.com/business/help/456220311516626>`_
   - `Meta Business: change your WhatsApp Business display name <https://www.facebook.com/business/help/378834799515077>`_