========================== Integrations and Templates ========================== Using SMS to reach people can be a strategy not just used for advertisement purposes but also as a reminder of events or issued invoices to your costumers, for example. Organize Email Marketing and SMS Campaigns ========================================== First, make sure to have the necessary feature activated. Go to the :menuselection:`Email Marketing app --> Configuration --> Settings --> activate the option Mailing Campaigns`. .. image:: ./media/sms_marketing12.png :align: center Now, you will also have the menu *Campaigns* included in your *SMS Marketing* page, allowing you to have an overview of your SMS mailings and your email marketing ones. .. image:: ./media/sms_marketing13.png :align: center This feature is especially useful if you have aggregated campaigns, as you have a global reporting view. In addition to that, you can create stages in your kanban view to better organize the work being done. .. image:: ./media/sms_marketing14.png :align: center Sending SMSs through the Contacts app ===================================== | Sending SMSs through the contact’s form is available by default in Odoo. It makes your work easier if you need to send an SMS to a specific contact, for example. | For that, go to the *Contacts* app, select the contact and click on the *SMS* icon next to the phone number. .. image:: ./media/sms_marketing15.png :align: center If you would like to send a message in a batch here, you could go to :menuselection:`List View --> select all the contacts --> Action --> Send SMS`. .. image:: ./media/sms_marketing16.png :align: center Set up SMS Templates ==================== To set up *SMS Templates*, activate the :doc:`Developer mode <../../general/developer_mode/activate>`. Now, go to :menuselection:`Technical --> Phone/SMS section --> SMS Templates`. .. image:: ./media/sms_marketing17.png :align: center .. image:: ./media/sms_marketing18.png :align: center .. tip:: Use *Dynamic Placeholders* to adapt automatically the content of the SMS to the context. .. note:: SMS Text Messaging is available throughout Odoo! Here are some of our extra notable integrations: - *CRM*: send SMSs to your leads and opportunities. - *Subscription*: alert customers about their subscription. - *Accounting*: send payment reminders. - *Marketing Automation*: automate your SMS marketing campaigns. - *Inventory*: send an automatic confirmation when a delivery order is done. - *Sign*: receive a validation code to verify your identity before signing a document online. - *SEPA debit payment provider*: send a verification code to your customers. - *Studio*: send an SMS according to your needs by using automated actions. .. tip:: For more information about SMS integrations in Odoo and a list of frequently asked questions, go to :doc:`../pricing/pricing_and_faq`.