==================================== Manage Unsubscriptions and Blacklist ==================================== It is best practice, and legally required, to allow recipients to unsubscribe from mailing lists as you do not want your audience to think that your company is using any tactics that are dishonest or spammy. Enable the Blacklist feature ============================ Go to :menuselection:`Configuration --> Settings` and enable the option *Blacklist Option when unsubscribing*. .. image:: media/manage1.png :align: center :alt: Blacklist in Odoo Email Marketing Now, once the user clicks on the *Unsubscribe* link on your email, he will be redirected to the following page: .. image:: media/manage2.png :align: center :class: img-thumbnail :alt: Blacklist in Odoo Email Marketing In addition to having the option of unsubscribing from specific mailing lists, the user can also blacklist himself, meaning that he will not receive *any* more emails from you. .. note:: The mailing list has to be configured as *Public* in order to be visible for users. Under :menuselection:`Configuration --> Blacklist`, blacklisted email addresses will be shown. When opening the record, as a *Log note*, a description-history is kept. .. image:: media/manage3.png :align: center :alt: Blacklist in Odoo Email Marketing .. seealso:: :doc:`../email_marketing/send_emails` :doc:`../email_marketing/mailing_lists`