=========================================================
Invoice Time Spent on Tickets (Postpaid Support Services)
=========================================================

Directly pull the billable time you have tracked on your helpdesk tickets into sales orders and
invoices through a project task. It gives you more control over what you charge your client, and it
is more efficient.

Configuration
=============

| Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk team --> Edit` and enable the options
  *Timesheet on Ticket* and *Time Reinvoicing*.
| Under *Timesheet on Ticket*, choose the *Project* to which tickets (and timesheets) will be
  linked by default. Open its *External link* to enable the feature *Bill from tasks*.

.. image:: media/reinvoice_time1.png
   :align: center
   :alt: Bill from Tasks in Odoo Helpdesk

Create a sales order and an invoice
====================================

Now, once you have recorded the time you spent on the helpdesk ticket, under the *Timesheets* tab,
access the task clicking on its name.

.. image:: media/reinvoice_time2.png
   :align: center
   :alt: Sales Order from a task in Odoo Helpdesk

*Create Sales Order* and proceed to create the invoice.

.. image:: media/reinvoice_time3.png
   :align: center
   :height: 300
   :alt: Sales Order from a task in Odoo Helpdesk