documentation/point_of_sale/shop/refund.rst

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How to return and refund products?
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To refund a customer, from the PoS main view, you have to insert
negative values. For instance in the last order you count too many
``pumpkins`` and you have to pay back one.
.. image:: media/refund01.png
:align: center
You can see that the total is negative, to end the refund, you only have
to process the payment.
.. image:: media/refund02.png
:align: center
.. seealso::
* :doc:`cash_control`
* :doc:`invoice`
* :doc:`seasonal_discount`