113 lines
4.2 KiB
ReStructuredText
113 lines
4.2 KiB
ReStructuredText
=======================================
|
|
How to synchronize Odoo with your bank?
|
|
=======================================
|
|
|
|
Odoo is able to synchronize directly with your bank in order to get all
|
|
bank statements imported automatically in Odoo every 4 hours. Before
|
|
moving forward in this tutorial, you should check if your bank is
|
|
supported. You can find it out from the `Odoo Accounting Features <https://www.odoo.com/page/accounting-features>`__
|
|
|
|
.. image:: media/synchronize01.png
|
|
:align: center
|
|
|
|
Search for your bank name in the above page. If your bank appears in the
|
|
proposition, it means it is supported by Odoo. The countries which are
|
|
fully supported (meaning more than 95% of the banks) include: United
|
|
States, Canada, New Zealand, Austria. More than 30 countries are
|
|
partially supported, including: Colombia, India, France, Spain, etc.
|
|
|
|
In order to connect with the banks, Odoo uses two web-services:
|
|
|
|
- Plaid: for the main banks in the U.S.
|
|
|
|
- Yodlee: for all other banks
|
|
|
|
Configuration
|
|
=============
|
|
|
|
Odoo Online Users
|
|
-----------------
|
|
|
|
If you we support banks of your country, the bank integration feature
|
|
should already been installed. If it's not installed, you can manually
|
|
install the module **account_yodlee**.
|
|
|
|
Odoo Enterprise Users
|
|
---------------------
|
|
|
|
If you plan to use a bank interface with your Odoo Enterprise
|
|
subscription, you don't have to do anything special, just make sure that your database is registered with your Odoo Enterprise contract.
|
|
|
|
.. note::
|
|
you might want to check that you don't have a firewall/proxy blocking the following addresses
|
|
|
|
* https://onlinesync.odoo.com/
|
|
* https://api.plaid.com/
|
|
|
|
|
|
Sync your bank feeds
|
|
====================
|
|
|
|
Once the Plaid or Yodlee interface is installed, you can connect Odoo to
|
|
your bank. To do that, click on **More** on the bank of your
|
|
choice from the accounting dashboard. In the menu, click on Settings to
|
|
configure this bank account.
|
|
|
|
.. image:: media/synchronize02.png
|
|
:align: center
|
|
|
|
In the bank form, from the Bank Account tab, set the bank feeds option
|
|
to **Bank Synchronization**.
|
|
|
|
.. image:: media/synchronize03.png
|
|
:align: center
|
|
|
|
Once it's done, go back to your accounting dashboard. You should see a
|
|
**Online Synchronization** button on your bank card. Click on this button
|
|
and fill in your bank credentials.
|
|
|
|
Once you filled in your credentials, your bank feeds will be
|
|
synchronized every 4 hours.
|
|
|
|
FAQ
|
|
===
|
|
|
|
The synchronization is not working in real time, is it normal?
|
|
--------------------------------------------------------------
|
|
|
|
Yodlee tries to get the data from a bank account once a day. However, this doesn't
|
|
always happen at the same time. And sometimes the process can fail. In that case,
|
|
Yodlee retries one hour or two later. This is why in Odoo there is a cron that is
|
|
running every 4 hours to fetch the information from Yodlee.
|
|
|
|
You can however force this synchronization by clicking on the button "Synchronize now"
|
|
from the accounting dashboard.
|
|
|
|
Moreover, a transaction can be visible in your bank account but not being fetched
|
|
by Yodlee. Indeed, the transaction in your bank account can have the status "pending"
|
|
and not the status "posted". In that case, Yodlee won't import it, you will have to
|
|
wait that the status changes.
|
|
|
|
What is important to remember is that Yodlee is not a service fetching transactions
|
|
in real time. This is a service to facilitate the import of the bank statement in the database.
|
|
|
|
Is the Yodlee feature included in my contract?
|
|
----------------------------------------------
|
|
|
|
- Enterprise Version: Yes, if you have a valid enterprise contract linked to your database.
|
|
- Community Version: No, this feature is not included in the Community Version.
|
|
- Online Version: Yes, even if you benefit from the One App Free contract.
|
|
|
|
Some banks have a status "Beta", what does it mean?
|
|
---------------------------------------------------
|
|
|
|
This means that Yodlee is only currently working on developing the synchronization
|
|
with this bank. The synchronization could already work or it may need a bit more time
|
|
to have a 100% working synchronization. Unfortunately, there is not much to do about
|
|
except being patient.
|
|
|
|
All my past transactions are not in Odoo, why?
|
|
----------------------------------------------
|
|
|
|
Yodlee only allows to fetch up transactions to 3 months in the past.
|