82 lines
3.1 KiB
ReStructuredText
82 lines
3.1 KiB
ReStructuredText
=====================================================
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How to efficiently communicate in team using channels
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=====================================================
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You can use **channels** to organize discussions between individual
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teams, departments, projects, or any other group that requires regular
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communication. By having conversations that everyone in the channel can
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see, it's easy to keep the whole team in the loop with the latest
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developments.
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Creating a channel
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==================
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In Discuss there are two types of channels - **public** and
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**private**.
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A **public channel** can only be created by an administrator with
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write privileges and can be seen by everyone in the organization. By
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contrast, a **private channel** can be created by any user and by
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default is only visible to users who have been invited to this
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channel.
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.. note::
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A public channel is best used when many employees need to
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access information (such as interdepartmental communication or
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company announcements), whereas a private channel should be used
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whenever information should be limited to specific users/employees
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(such as department specific or sensitive information).
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Configuring a channel
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=====================
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You can configure a channel's name, description, access rights,
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automatic subscription, and emailing from
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:menuselection:`#channel-name --> Settings`.
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Changing channel access rights allows
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you to control which groups can view each channel. You can make a
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channel visible by all users, invited users, or users within a
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selected user group. Note that allowing "Everyone" to follow a
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private channel will let other users view and join it as they would
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a public channel.
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.. image:: media/discuss02.png
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:align: center
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How to set up a mailing list
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============================
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A channel can be configured to behave as a mailing list. From within
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:menuselection:`#channel-name --> Settings`, define the email you would like to use.
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Users can then post to the channel and choose to receive
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notifications using the defined email address. An envelope icon will
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appear next to the channel name in the list to indicate that a
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channel will send messages by email.
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Locating a channel
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==================
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If you do not see a channel on your dashboard, you can search the
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list of **public channels** to locate the correct channel or create
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a new channel by clicking the plus icon.
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.. image:: media/discuss03.png
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:align: center
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You can also click the **CHANNELS** heading to browse a list of all
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public channels. This allows the user to manually **join** and
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**leave** public channels from a single screen.
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.. note::
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It is always wise to search for a channel before creating a new
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one to ensure that duplicate entries are not created for the same topic.
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Using filters to navigate within Discuss
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========================================
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The topbar search provides access to the same comprehensive search
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function present in the rest of Odoo. You can apply multiple **filter
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criteria** and **save filters** for later use. The search function
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accepts wildcards by using the underscore character "\ **\_**\ " to
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represent a **single character wildcard.** |