documentation/content/administration/on_premise/email_gateway.rst
Jonathan Castillo (jcs) 32aafb08cb [MOV] documentation structure reorganization
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task-3217827

closes odoo/documentation#8056

Signed-off-by: Jonathan Castillo (jcs) <jcs@odoo.com>
2024-03-11 13:59:04 +00:00

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=============
Email gateway
=============
The Odoo mail gateway allows you to inject directly all the received emails in Odoo.
Its principle is straightforward: your SMTP server executes the "mailgate" script for every new
incoming email.
The script takes care of connecting to your Odoo database through XML-RPC, and send the emails via
the `MailThread.message_process()` feature.
Prerequisites
-------------
- Administrator access to the Odoo database.
- Your own mail server such as Postfix or Exim.
- Technical knowledge on how to configure an email server.
For Postfix
-----------
In you alias config (:file:`/etc/aliases`):
.. code-block:: text
email@address: "|/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>"
.. note::
Resources
- `Postfix <http://www.postfix.org/documentation.html>`_
- `Postfix aliases <http://www.postfix.org/aliases.5.html>`_
- `Postfix virtual <http://www.postfix.org/virtual.8.html>`_
For Exim
--------
.. code-block:: text
*: |/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>
.. note::
Resources
- `Exim <https://www.exim.org/docs.html>`_
.. tip::
If you don't have access/manage your email server, use :ref:`inbound messages
<email_communication/inbound_messages>`.