Since Odoo 18.0, we have introduced support for the italian fiscal printer.
These printers often come configured to use HTTP.
However for compliance reasons, Odoo POS is configured to only work with HTTPS.
That difference leads to errors connecting the POS to the printer.
This commit adds steps in the documentation for the users to configure their
printers and Odoo DB in order to resolve those issues.
While I think it's unconventional that we describe in our documentation the
steps to configure a third-party device, find below the only documentation
we were able to find from the manufacturers, while knowing EXCATLY what we were
looking for.
https://download4.epson.biz/sec_pubs/bs/pdf/Fiscal%20Printer%20Intelligent%20Features%20Guide%20Rev%20J.pdf
Given how cryptic this is, I highly doubt clients would make anything out of it,
resulting in many tickets.
here are already 4 tickets related to this issue
opw-4338402
opw-4306960
opw-4328481
opw-4351925
d027850a29