81 lines
3.7 KiB
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81 lines
3.7 KiB
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=================
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Odoo.com accounts
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=================
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This documentation is dedicated to edits made to an Odoo.com account. The following processes
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describe how to delete an Odoo.com account, and how to change the password on an Odoo.com account.
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Delete Odoo.com account
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=======================
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To delete an Odoo.com account, start by clicking the profile icon in the upper-right corner
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(represented by the username and icon) to reveal a drop-down menu. From the drop-down menu, select
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:guilabel:`My Odoo.com account`, which reveals the user portal.
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From the user portal, the delete option can be accessed by going to :menuselection:`My Account -->
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Edit Security Settings --> Delete Account`. It can also be accessed by going to
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`https://www.odoo.com/my/home <https://www.odoo.com/my/home>`_.
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.. danger::
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Deleting an Odoo account is irreversible. Be careful performing this action, as the Odoo.com
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account is **not** retrievable once deleted.
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Upon clicking the :guilabel:`Delete Account` button, a pop-up window appears, requesting
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confirmation for the account deletion.
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.. image:: odoo_accounts/delete-account.png
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:align: center
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:alt: Clicking on the Delete Account button will populate a window verifying the change.
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To confirm the deletion, enter the :guilabel:`Password` and the :guilabel:`Login` for the account
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being deleted. Then, click the :guilabel:`Delete Account` button to confirm the deletion.
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.. _odoocom/change_password:
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Odoo.com account password change
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================================
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To change an Odoo.com account password, first login into the Odoo.com user account from the Odoo.com
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login page. After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼
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(down arrow)` icon next to the profile icon. Then, select :guilabel:`My Account`, and a portal
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dashboard appears.
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To change the Odoo.com password, click on the :guilabel:`Edit Security Settings` link, below the
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:menuselection:`Account Security` section. Next, make the necessary changes by typing in the current
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:guilabel:`Password`, :guilabel:`New Password`, and verify the new password. Lastly, click on
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:guilabel:`Change Password` to complete the password change.
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.. note::
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If a customer would like to change the login, contact Odoo support `here
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<https://www.odoo.com/help>`_.
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.. note::
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Passwords for Odoo.com users and portal users remain separate, even if the same email address is
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used.
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Add two-factor authentication
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=============================
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To add two-factor authentication, login into the Odoo.com user account from the Odoo.com login page.
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After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼ (down
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arrow)` icon next to the :guilabel:`profile icon`. Then, select :guilabel:`My Account`, and a portal
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dashboard appears.
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If the user would like to turn on two-factor authentication (2FA) for Odoo.com access, click on the
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:guilabel:`Edit Security Settings` link below the :menuselection:`Account Security` section.
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Click on :guilabel:`Enable two-factor authentication` to turn on :abbr:`2FA (two-factor
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authentication)`. Then, confirm the current password in the :guilabel:`Password` field. Next, click
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on :guilabel:`Confirm Password`. Following that, activate :abbr:`2FA (two-factor authentication)` in
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a :abbr:`2FA (two-factor authentication)` app (Google Authenticator, Authy, etc.), by scanning the
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:guilabel:`QR code` or entering a :guilabel:`Verification Code`.
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Finally, click on :guilabel:`Enable two-factor authentication` to complete the setup.
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.. note::
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Under :guilabel:`My Account` Odoo.com users can also access the following:
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- :guilabel:`My Partner dashboard`
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- :guilabel:`My In-App Services`
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- :guilabel:`My Apps Dashboard`
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