43 lines
1.2 KiB
ReStructuredText
43 lines
1.2 KiB
ReStructuredText
=================================
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How do I cancel a delivery order?
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=================================
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Overview
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========
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Odoo gives you the possibility to cancel a delivery method whether it
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has been validated to fast, it needs to be modified or for any other
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reason.
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Some carriers are more flexible than others, so make sure to cancel your
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delivery order as fast as possible if it needs to be done so you don't
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have any bad surprise.
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Sale process
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============
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Go to the **Sales** module, click on **Sales** and then on **Sales
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Order**. Then click on the sale order you want to cancel.
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.. image:: media/cancel_order01.png
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:align: center
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Click on the **Delivery** button, in the upper right corner of the sale
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order.
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.. image:: media/cancel_order02.png
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:align: center
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Now, click on the **Additional info** tab and you will see that next to
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the **Carrier Tracking Reference**, there is a **Cancel** button. Click
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on it to cancel the delivery.
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.. image:: media/cancel_order03.png
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:align: center
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To make sure that your delivery is cancelled, check in the history, you
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will receive the confirmation of the cancellation.
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.. image:: media/cancel_order04.png
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:align: center
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