51 lines
1.5 KiB
ReStructuredText
51 lines
1.5 KiB
ReStructuredText
==============================================
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How to cancel a shipping request to a shipper?
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==============================================
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Overview
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========
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Odoo can handle various delivery methods, including third party
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shippers. Odoo will be linked with the transportation company tracking
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system.
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It will allow you to manage the transport company, the real prices and
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the destination.
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You can easily cancel the request made to the carrier system.
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How to cancel a shipping request?
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=================================
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- If the delivery order is not **Validated**, then the request hasn't been
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made. You can choose to cancel the delivery or to change the
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carrier.
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- If you have clicked on **Validate**, the request has been made and you
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should have received the tracking number and the label. You can
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still cancel the request.
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Simply click on the **Cancel** button next to the **Carrier Tracking Ref**:
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.. image:: media/cancel01.png
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:align: center
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You will now see that the shipment has been cancelled.
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.. image:: media/cancel02.png
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:align: center
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You can now change the carrier if you wish.
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How to send a shipping request after cancelling one?
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====================================================
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After cancelling the shipping request, you can change the carrier you
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want to use. Confirm it by clicking on the **Send to shipper** button. You
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will get a new tracking number and a new label.
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.. image:: media/cancel03.png
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:align: center
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.. seealso::
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* :doc:`invoicing`
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* :doc:`multipack` |