documentation/content/applications/services/helpdesk/overview
bve-odoo 00077597d2 [FIX] mail: 17.0 full rework of mail communication documentation
1/ Revamp of email_servers to be a introduction and allow correct redirection
+ redirection to other pages linked to mailing + ToC of email_communication folder

2/ Splitting inbound and outbound message into subfiles:
2.a/ email_servers_inbound: all documentation related to incoming emails
2.b/ email_servers_outbound: documentartion related to outgoing emails

3/ email_domain (as before) about authentication protocols to set on domains.

4/ faq: complete revamp to better match usual issues about mailings.

Also: removed unused images, adding anchors on other docs.

RST co-authored-by: jorv-odoo, jqu-odoo, xpl-odoo

doc writers:
- email_servers_inbound by qco-odoo
- email_servers_outbound by EMBR
- email_servers by abridbus
- email_domain by jqu-odoo
- faq by jorv-odoo

related documentation task-3875591

closes odoo/documentation#9935

Signed-off-by: Xavier Platteau (xpl) <xpl@odoo.com>
2024-08-02 19:28:24 +00:00
..
help_center [IMP] helpdesk: update helpcenter doc 2024-03-06 00:01:14 +00:00
ratings [IMP] Helpdesk: customer ratings 2024-05-03 21:34:48 +00:00
receiving_tickets [IMP] helpdesk: update receiving tickets 2024-02-14 03:46:56 +00:00
reports [IMP] Helpdesk: Reporting 17 2024-05-09 17:54:39 +00:00
sla [IMP] helpdesk: update sla doc 2024-02-17 01:59:39 +00:00
help_center.rst [MOV] helpdesk: move getting started, reorg toctree 2024-05-23 16:38:24 +00:00
ratings.rst [IMP] Helpdesk: customer ratings 2024-05-03 21:34:48 +00:00
receiving_tickets.rst [FIX] mail: 17.0 full rework of mail communication documentation 2024-08-02 19:28:24 +00:00
reports.rst [IMP] Helpdesk: Reporting 17 2024-05-09 17:54:39 +00:00
sla.rst [IMP] Helpdesk: Reporting 17 2024-05-09 17:54:39 +00:00