documentation/content/applications/websites/ecommerce/shopper_experience/payment.rst
Antoine Vandevenne (anv) e3fee2cf46 [REF][MOV] documentation apocalypse
Prior to this commit, the Odoo documentation was mainly split between
two repositories: odoo/odoo/doc and odoo/documentation-user. Some bits
of documentation were also hosted elsewhere (e.g., wiki, upgrade, ...).
This was causing several problems among which:
  - The theme, config, Makefile, and similar technical resources had to
    be duplicated. This resulted in inconsistent layout, features, and
    build environments from one documentation to another.
  - Some pages did not fit either documentation as they were relevant
    for both users and developers. Some were relevant to neither of the
    two (e.g., DB management).
  - Cross-doc references had to be absolute links and they broke often.
  - Merging large image files in the developer documentation would bloat
    the odoo/odoo repository. Some contributions had to be lightened to
    avoid merging too many images (e.g., Odoo development tutorials).
  - Long-time contributors to the user documentation were chilly about
    going through the merging process of the developer documentation
    because of the runbot, mergebot, `odoo-dev` repository, etc.
  - Some contributors would look for the developer documentation in the
    `odoo/documentation-user` repository.
  - Community issues about the user documentation were submitted on the
    `odoo/odoo` repository and vice-versa.

Merging all documentations in one repository will allow us to have one
place, one theme, one work process, and one set of tools (build
environment, ...) for all of the Odoo docs.

As this is a good opportunity to revamp the layout of the documentation,
a brand new theme replaces the old one. It features a new way to
navigate the documentation, centered on the idea of always letting the
reader know what is the context (enclosing section, child pages, page
structure ...) of the page they are reading. The previous theme would
quickly confuse readers as they navigated the documentation and followed
cross-application links.

The chance is also taken to get rid of all the technical dangling parts,
performance issues, and left-overs. Except for some page-specific JS
scripts, the Odoo theme Sphinx extension is re-written from scratch
based on the latest Sphinx release to benefit from the improvements and
ease future contributions.

task-2351938
task-2352371
task-2205684
task-2352544

Closes #945
2021-05-04 15:44:00 +02:00

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ReStructuredText

======================================
How to get paid with payment acquirers
======================================
Odoo embeds several payment methods to get paid on eCommerce, Sales
and Invoicing apps.
What are the payment methods available
======================================
Wire transfer
-------------
Wire Transfer is the default payment method available. The aim is providing your
customers with your bank details so they can pay on their own via their bank.
This is very easy to start with but slow and inefficient process-wise.
Opt for online acquirers as soon as you can!
Payment acquirers
-----------------
Redirect your customers to payment platforms to collect money effortless
and track the payment status (call-back).
Odoo supports more and more platforms over time:
* `Paypal <paypal.html>`__
* Ingenico
* Authorize.net
* Adyen
* Buckaroo
* PayUmoney
* Sips
* Stripe
How to go live
==============
Once the payment method ready, make it visible in the payment interface
and activate the **Production** mode.
.. image:: media/paypal_live.png
:align: center
How to let customers save and reuse credit cards
================================================
To ease the payment of returning customers, you can let them
save and reuse a credit card if they want to.
If so, a payment token will be saved in Odoo.
This option is available with Ingenico and Authorize.net.
You can turn this on from the acquirer configuration form.
.. image:: media/payment_save_card.png
:align: center
How to debit credit cards to pay subscriptions
==============================================
`Odoo Subscription <https://www.odoo.com/page/subscriptions>`__ allows to
bill services automatically on a recurring basis.
Along with it, you can have an automatic debit of the customer's credit card.
This option is available with Ingenico and Authorize.net.
You can turn this on from the acquirer configuration form.
.. image:: media/payment_recurring.png
:align: center
That way a payment token will be recorded when the customer
goes for the subscription and an automatic debit will occur
whenever an invoice is issued from the subscription.
How to use other acquirers (advanced)
=====================================
Odoo can submit single payment requests and redirect to any payment acquirer.
But there is no call-back, i.e. Odoo doesn't track the transaction status.
So you will confirm orders manually once you get paid.
How to:
* Switch to developer mode.
* Take the **Custom** payment method.
* Set up the payment form (S2S Form Template) as instructed by your payment acquirer.
You can start from *default_acquirer_button* that you can duplicate.
Other configurations
====================
Odoo can also be used for more advanced payment processes
like installment plans (e.g.
`Paypal Installment Plans <https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/installment_buttons>`__).
Such a customization service is made on-demand by our technical experts
based on your own requirements. A business advisor can reach you out for
such matter. `Contact us. <https://www.odoo.com/page/contactus>`__
.. seealso::
* :doc:`paypal`
* :doc:`wire_transfer`
* :doc:`payment_acquirer`