documentation/content/applications/websites/ecommerce/maximizing_revenue/reviews.rst
Antoine Vandevenne (anv) 8722ea902e [MOV] content/*: move resource files into their related page's directory
Since odoo/documentation#903, the guideline for the location of new
resource (images, downloadable files, RST includes...) files is to place
those inside the directory of the RST page that references them.

For example, if `doc1.rst` has a reference to `image.png` and to
`download.zip`, the file structure should look like this:

├── parent_doc/
│     └── doc1/
│     │     └── image.png
│     │     └── download.zip
│     └── doc1.rst
│     └── doc2.rst
├── parent_doc.rst

Before this commit, most of the resource files were still located inside
'media' directories holding all the resource files referenced by RST
pages located at the same level as these directories. In the example
above, a single 'media' directory would hold all the resource files
referenced by both `doc1.rst` and `doc2.rst`. Doing so prevented us from
figuring out easily which resource file was referenced by which RST page
and, thus, lead to unused resource files piling up in the repository. It
also made it more complicated to define codeowners regex rules because a
team could not simply be assigned to `/some_page.*` but needed to be
assigned to both `/some_page\.rst` and to the location of 'media'.

In order to help new content writers figure out the guideline when
taking examples from other RST pages, this commit retroactively applies
the guideline to existing resource files and 'media' directories. The
left-over resource files that are not referenced by any RST page are
removed.

task-2497965

Part-of: odoo/documentation#2068
2022-05-20 14:18:54 +02:00

60 lines
1.6 KiB
ReStructuredText

===============================
How to enable comments & rating
===============================
Publishing and monitoring customer experience will help you gain the trust
of new customers and better engage with your community. In 2 clicks, allow
your customer to share their feedback!
.. image:: reviews/comment_post.png
:align: center
Setup
=====
Activate comments & rating from the *Customize* menu of the product web page.
.. image:: reviews/comment_setup.png
:align: center
.. note::
Visitors must log in to share their comments. Make sure they are able to
do so (see Portal documentation).
Review the posts in real time
=============================
Whenever a post is published, the product manager and all the product followers
get notified in their Inbox (*Discuss* menu).
.. image:: reviews/comment_new.png
:align: center
.. note::
By default the user who created the product is automatically set as follower.
Click the product name to open the detail form and review the comment (in the
product discussion thread).
.. image:: reviews/comment_inbox.png
:align: center
Moderate & unpublish
====================
You can easily moderate by using the chatter, either in the product detail form
or on the web page.
To unpublish the post, open the product web page and click the *Published* button
to turn it red (*Unpublished*).
.. image:: reviews/comment_unpublish.png
:align: center
..tip::
You can access the web page from the detail form by clicking the *Published*
smart button (and vice versa).
.. image:: reviews/comment_webpage.png
:align: center