documentation/content/applications/sales/crm/acquire_leads/lead_mining.rst
tiku-odoo 417867026e [ADD] sales: crm lead enrichment
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Signed-off-by: Samuel Lieber (sali) <sali@odoo.com>
Signed-off-by: Timothy Kukulka (tiku) <tiku@odoo.com>
2024-04-22 19:22:50 +00:00

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===========
Lead mining
===========
Lead mining is a feature that allows CRM users to generate new leads directly into their Odoo
database. To ensure lead qualification, lead mining output is determined by a variety of filtering
criteria, such as the country, the company size, and the industry.
Configuration
=============
To get started, go to :menuselection:`CRM --> Configuration --> Settings` and activate
:guilabel:`Lead Mining`.
.. image:: lead_mining/activate-lead-mining.png
:align: center
:alt: Activate lead mining in Odoo CRM settings.
Generate leads
==============
After the :guilabel:`Lead Mining` setting is activated, a new button called :guilabel:`Generate
Leads` is available to use in the :guilabel:`CRM` pipeline. Lead mining requests are also available
through :menuselection:`CRM --> Configuration --> Lead Mining Requests`, or through
:menuselection:`CRM --> Leads --> Leads` where the :guilabel:`Generate Leads` button is also
available.
.. image:: lead_mining/generate-leads-button.png
:align: center
:alt: The Generate Leads button to use the lead mining feature.
Click on the :guilabel:`Generate Leads` button, and a window will appear offering a variety of
criteria by which to generate leads.
.. image:: lead_mining/generate-leads-popup.png
:align: center
:alt: The pop-up window with the selection criteria in order to generate leads in Odoo.
Choose to generate leads for :guilabel:`Companies` to get company information only, or choose
:guilabel:`Companies and their Contacts` to get company information as well as individual employee
contact information. When targeting :guilabel:`Companies and their Contacts`, there is an option to
filter contacts based on :guilabel:`Role` or :guilabel:`Seniority`.
Additional filtering options include:
- :guilabel:`Size`: filter leads based on the number of employees at the company
- :guilabel:`Countries`: filter leads based on the country (or countries) they are located in
- :guilabel:`States`: further filter leads based on the state they are located in, if applicable
- :guilabel:`Industries`: filter leads based on the specific industry they work in
- :guilabel:`Sales Team`: choose which Sales Team the leads will be assigned to
- :guilabel:`Salesperson`: choose which person(s) on the Sales Team the leads will be assigned to
- :guilabel:`Default Tags`: choose which tags are applied directly to the leads once found
.. note::
Make sure to be aware of the latest EU regulations when receiving contact information. Get more
information about the General Data Protection Regulation on `Odoo GDPR <http://odoo.com/gdpr>`_.
Pricing
=======
Lead mining is an *In-App Purchase* feature and each generated lead costs one credit.
Choosing to generate :guilabel:`Companies and their Contacts` costs one additional credit for each
contact generated.
.. note::
See here for full pricing information: `Lead Generation by Odoo IAP <https://iap.odoo.com/iap/
in-app-services/167?>`_.
To buy credits, navigate to :menuselection:`CRM --> Configuration --> Settings`. In the
:guilabel:`Lead Generation` section, under the :guilabel:`Lead Mining` feature, click on
:guilabel:`Buy Credits`.
.. image:: lead_mining/buy-lead-mining-credits-setting.png
:align: center
:alt: Buy credits from the lead mining settings.
Credits may also be purchased by navigating to the :menuselection:`Settings --> General Settings`.
In the :guilabel:`In-App Purchases` section, under the :guilabel:`Odoo IAP` feature, click on
:guilabel:`View My Services`.
.. image:: lead_mining/view-my-services-setting.png
:align: center
:alt: Buy credits in the Odoo IAP settings.
.. note::
Enterprise Odoo users with a valid subscription get free credits to test :abbr:`IAP (In-App
Purchase)` features before deciding to purchase more credits for the database. This includes
demo/training databases, educational databases, and one-app-free databases.
.. seealso::
:doc:`/applications/essentials/in_app_purchase`