documentation/marketing_automation/overview/automate_actions.rst
KBR 5818c41562
[ADD]Marketing automation: new docs
* [ADD] marketing_automation: documentation

* [IMP] marketing_automation: improvement of toctree
2020-02-20 18:22:02 +01:00

59 lines
2.1 KiB
ReStructuredText

======================================
Automate Actions and Create a Workflow
======================================
Automated workflows are a sign that you are building intelligent, data-driven, multifaceted
campaigns to enable the delivery of the right message, to the right prospects, at the right time.
It also speeds up processes and creates a seamless experience for employees.
Segment and create a campaign
=============================
Go to :menuselection:`Campaigns --> Create`.
| In the example below, the *Marketing Automation* application is fully integrated with *Contacts*.
| But it can also be integrated with other apps like CRM, as long as they are installed in your
database.
.. image:: media/auto1.png
:align: center
:alt: Create workflows in Odoo Marketing Automation
| Depending on the criteria, the *target model updates itself* while the campaign is running. That
means that every new record that meets the criteria will be added to the workflow.
| Example: a campaign starts for leads that have no salesman assigned. If at some point, those leads
get to have a salesman assigned to it, the campaign will stop running.
Create a parent activity and start to build a workflow
======================================================
Click on *Add new activity*.
.. image:: media/auto2.png
:align: center
:alt: Create workflows in Odoo Marketing Automation
*Trigger* is the field to set for the activity to start to de deployed.
Adopt an *Expiry Duration* if you would like to stop actions from being executed after a certain
amount of time and in subsequence to the trigger.
Under *Domain* you can narrow down your target, even more, applying filters for this specific
activity.
Add Child Activities
--------------------
| A *child activity* is an action that will take place based on a condition.
| You can either create or add a child activity if on the previous one: the email was opened or not,
the email was replied or not, the link was clicked or not, the email bounced back.
.. image:: media/auto3.png
:align: center
:height: 350
:alt: Create workflows in Odoo Marketing Automation
.. seealso::
- :doc:`segment`