
Prior to this commit, the Odoo documentation was mainly split between two repositories: odoo/odoo/doc and odoo/documentation-user. Some bits of documentation were also hosted elsewhere (e.g., wiki, upgrade, ...). This was causing several problems among which: - The theme, config, Makefile, and similar technical resources had to be duplicated. This resulted in inconsistent layout, features, and build environments from one documentation to another. - Some pages did not fit either documentation as they were relevant for both users and developers. Some were relevant to neither of the two (e.g., DB management). - Cross-doc references had to be absolute links and they broke often. - Merging large image files in the developer documentation would bloat the odoo/odoo repository. Some contributions had to be lightened to avoid merging too many images (e.g., Odoo development tutorials). - Long-time contributors to the user documentation were chilly about going through the merging process of the developer documentation because of the runbot, mergebot, `odoo-dev` repository, etc. - Some contributors would look for the developer documentation in the `odoo/documentation-user` repository. - Community issues about the user documentation were submitted on the `odoo/odoo` repository and vice-versa. Merging all documentations in one repository will allow us to have one place, one theme, one work process, and one set of tools (build environment, ...) for all of the Odoo docs. As this is a good opportunity to revamp the layout of the documentation, a brand new theme replaces the old one. It features a new way to navigate the documentation, centered on the idea of always letting the reader know what is the context (enclosing section, child pages, page structure ...) of the page they are reading. The previous theme would quickly confuse readers as they navigated the documentation and followed cross-application links. The chance is also taken to get rid of all the technical dangling parts, performance issues, and left-overs. Except for some page-specific JS scripts, the Odoo theme Sphinx extension is re-written from scratch based on the latest Sphinx release to benefit from the improvements and ease future contributions. task-2351938 task-2352371 task-2205684 task-2352544 Closes #945
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1.6 KiB
ReStructuredText
60 lines
1.6 KiB
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===============================
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How to enable comments & rating
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===============================
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Publishing and monitoring customer experience will help you gain the trust
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of new customers and better engage with your community. In 2 clicks, allow
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your customer to share their feedback!
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.. image:: ./media/comment_post.png
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:align: center
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Setup
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=====
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Activate comments & rating from the *Customize* menu of the product web page.
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.. image:: ./media/comment_setup.png
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:align: center
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.. note::
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Visitors must log in to share their comments. Make sure they are able to
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do so (see Portal documentation).
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Review the posts in real time
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=============================
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Whenever a post is published, the product manager and all the product followers
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get notified in their Inbox (*Discuss* menu).
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.. image:: ./media/comment_new.png
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:align: center
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.. note::
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By default the user who created the product is automatically set as follower.
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Click the product name to open the detail form and review the comment (in the
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product discussion thread).
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.. image:: ./media/comment_inbox.png
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:align: center
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Moderate & unpublish
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====================
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You can easily moderate by using the chatter, either in the product detail form
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or on the web page.
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To unpublish the post, open the product web page and click the *Published* button
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to turn it red (*Unpublished*).
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.. image:: ./media/comment_unpublish.png
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:align: center
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..tip::
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You can access the web page from the detail form by clicking the *Published*
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smart button (and vice versa).
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.. image:: ./media/comment_webpage.png
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:align: center
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