f2179ad8a0
Creation of a new submenu under Applications/General for the Email communication.
Moved advanced of dicuss to this new submenu + adding of content regarding
frequently asked question in support.
Redirection has been done on other files pointing to Discuss/Advanced to match
the new folder email_communication.
Modified content in:
- Email servers: split and move configuration part under email_domain
- Email domain: covering information about SPF DKIM and DMARC configurations by JQU
- Email templates: (how to use the functions) by GOR
- Email common: answering frequently asked questions + common issues by ALA
closes odoo/documentation#1550
X-original-commit: ce8a02d46a
Signed-off-by: Vergote Baptiste (bve) <bve@odoo.com>
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=============
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Email gateway
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=============
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The Odoo mail gateway allows you to inject directly all the received emails in Odoo.
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Its principle is straightforward: your SMTP server executes the "mailgate" script for every new incoming email.
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The script takes care of connecting to your Odoo database through XML-RPC, and send the emails via
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the `MailThread.message_process()` feature.
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Prerequisites
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-------------
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- Administrator access to the Odoo database.
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- Your own mail server such as Postfix or Exim.
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- Technical knowledge on how to configure an email server.
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For Postfix
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-----------
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In you alias config (:file:`/etc/aliases`):
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.. code-block:: text
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email@address: "|/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>"
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.. note::
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Resources
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- `Postfix <http://www.postfix.org/documentation.html>`_
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- `Postfix aliases <http://www.postfix.org/aliases.5.html>`_
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- `Postfix virtual <http://www.postfix.org/virtual.8.html>`_
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For Exim
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--------
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.. code-block:: text
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*: |/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>
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.. note::
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Resources
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- `Exim <https://www.exim.org/docs.html>`_
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.. tip::
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If you don't have access/manage your email server, use :ref:`inbound messages
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<email_communication/inbound_messages>`.
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