db05d69be6
Sepa mandates are not automatically confirmed anymore, customers have to make one successful bank transfer matching the expected payment details to confirm their mandate. Seefd2fb212c5See9b729b157bcloses odoo/documentation#5201 X-original-commit:bc1cf93455Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
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=======================================
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Batch payments: SEPA Direct Debit (SDD)
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=======================================
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SEPA, the Single Euro Payments Area, is a payment-integration initiative of the European Union for
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simplification of bank transfers denominated in euros. With **SEPA Direct Debit** (SDD), your
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customers can sign a mandate that authorizes you to collect future payments from their bank
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accounts. This is particularly useful for recurring payments based on a subscription.
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You can record customer mandates in Odoo, and generate `.xml` files containing pending payments made
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with an SDD mandate.
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.. note::
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| SDD is supported by all SEPA countries, which includes the 27 member states of the European
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Union as well as additional countries.
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| `List of all SEPA countries
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<https://www.europeanpaymentscouncil.eu/document-library/other/epc-list-sepa-scheme-countries>`_.
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Configuration
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=============
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Go to :menuselection:`Accounting app --> Configuration --> Settings`, activate
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:guilabel:`SEPA Direct Debit (SDD)`, and click on :guilabel:`Save`. Enter your company's
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:guilabel:`Creditor Identifier`. This number is provided by your bank institution, or the authority
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responsible for delivering them.
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.. image:: batch_sdd/creditor-identifier.png
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:align: center
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:alt: Add a SEPA Creditor Identifier to Odoo Accounting
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SEPA Direct Debit Mandates
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==========================
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Create a mandate
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----------------
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The :abbr:`SDD (sepa direct debit)` Mandate is the document that your customers sign to authorize
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you to collect money directly from their bank accounts.
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To create a new mandate, go to :menuselection:`Accounting app --> Customers -->
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Direct Debit Mandates`, on :guilabel:`Create`, and fill out the form. Export the PDF file by
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clicking on :guilabel:`Print`. It is then up to your customer to sign this document. Once done,
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upload the signed file and click on :guilabel:`Validate` to start running the mandate.
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.. important::
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Make sure that the **IBAN bank accounts details** are correctly recorded on the debtor’s contact
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form, under the :guilabel:`Accounting` tab, and in your own :doc:`Bank Account <../bank>` settings.
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SEPA Direct Debit as a payment method
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-------------------------------------
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SDD can be used as a payment method both on your **eCommerce** or on the **Customer Portal** by
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activating SDD as a **Payment Provider**. With this method, your customers can create their mandates.
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To ensure the validity of the information given by the customer, they will have to confirm each
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mandate with one successful bank transfer of the expected amount.
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To do so, go to :menuselection:`Accounting app --> Configuration --> Payment Providers`, click on
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:guilabel:`SEPA Direct Debit`.
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.. important::
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Make sure to change the :guilabel:`State` field to :guilabel:`Enabled` and set the provider as
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"Published" so that it is available for your customers.
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Customers using SDD as payment method get prompted to add their IBAN, email address, and to sign
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their SEPA Direct Debit mandate.
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.. todo::
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Add link to future **Payment Provider** documentation.
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Close or revoke a mandate
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-------------------------
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Direct debit mandates are closed automatically after their :guilabel:`End Date`. If this field is
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left blank, the mandate keeps being **Active** until it is **Closed** or **Revoked**.
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Clicking on :guilabel:`Close` updates the mandate’s end day to the current day. This means that
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invoices issued after the present day will not be processed with an SDD payment.
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Clicking on :guilabel:`Revoke` disables the mandate immediately. No SDD payment can be registered
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anymore, regardless of the invoice’s date. However, payments that have already been registered are
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still included in the next SDD `.xml` file.
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.. warning::
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Once a mandate has been :guilabel:`closed` or :guilabel:`revoked`, it cannot be reactivated.
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Get paid with SEPA Direct Debit batch payments
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==============================================
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Customer invoices
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-----------------
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You can register SDD payments for invoices issued to customers who have an active SDD mandate.
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To do so, open the invoice, click on :guilabel:`Register Payment`, and choose
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:guilabel:`SEPA Direct Debit` as payment method.
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Generate SEPA Direct Debit `.XML` files to submit payments
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----------------------------------------------------------
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`.xml` files with all SDD payment instructions can be uploaded to your online banking interface
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to process all payments at once.
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.. note::
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The files generated by Odoo follow the SEPA Direct Debit **PAIN.008.001.02** specifications, as
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required by the SEPA customer-to-bank `implementation guidelines
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<https://www.europeanpaymentscouncil.eu/document-library/implementation-guidelines/sepa-credit-transfer-customer-psp-implementation>`_,
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which ensures compatibility with the banks.
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To generate your `.xml` file of multiple pending SDD payments, you can create a batch payment.
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To do so, go to :menuselection:`Accounting app --> Customers --> Payments`, select the needed
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payments, then click on :guilabel:`Action`, and finally :guilabel:`Create a batch Payment`. Once
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you click on :guilabel:`Validate`, the `.xml` file is directly available for download.
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.. image:: batch_sdd/xml.png
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:align: center
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:alt: Generate an .XML file for your SDD payments in Odoo Accounting
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Finally, upload this file to your online banking interface to process the payments.
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.. tip::
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You can retrieve all the generated SDD `.xml` files by going to
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:menuselection:`Accounting app --> Customers --> Batch Payments`.
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.. seealso::
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* :doc:`batch`
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* :doc:`../bank`
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* `List of all SEPA countries
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<https://www.europeanpaymentscouncil.eu/document-library/other/epc-list-sepa-scheme-countries>`_
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* `Sepa guidelines
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<https://www.europeanpaymentscouncil.eu/document-library/implementation-guidelines/sepa-credit-transfer-inter-psp-implementation-guidelines>`_
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