documentation/content/applications/finance/payment_providers/authorize.rst
benderliz e7b6bdeb83 [FIX] payment_providers/authorize: update Excel import template
closes odoo/documentation#11588

X-original-commit: f552c117a8
Signed-off-by: Audrey Vandromme (auva) <auva@odoo.com>
Signed-off-by: Samuel Lieber (sali) <sali@odoo.com>
2024-12-19 15:36:13 +00:00

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=============
Authorize.Net
=============
`Authorize.Net <https://www.authorize.net>`_ is a United States-based online payment solution
provider, allowing businesses to accept **credit cards**.
Configuration
=============
.. seealso::
- :ref:`payment_providers/add_new`
Credentials tab
---------------
Odoo needs your **API Credentials & Keys** to connect with your Authorize.Net account, which
comprise:
- **API Login ID**: The ID solely used to identify the account with Authorize.Net.
- **API Transaction Key**
- **API Signature Key**
- **API Client Key**
To retrieve them, log into your Authorize.Net account, go to :menuselection:`Account --> Settings
--> Security Settings --> API Credentials & Keys`, generate your **Transaction Key** and
**Signature Key**, and paste them on the related fields in Odoo. Then, click on **Generate Client
Key**.
.. important::
To test Authorize.Net with a *sandbox* account, change the :guilabel:`State` to :guilabel:`Test
Mode`. We recommend doing this on a test Odoo database, rather than on your main database.
If you use the :guilabel:`Test Mode` with a regular account, it results in the following error:
*The merchant login ID or password is invalid or the account is inactive*.
Configuration tab
-----------------
Place a hold on a card
~~~~~~~~~~~~~~~~~~~~~~
With Authorize.Net, you can enable the :ref:`manual capture
<payment_providers/manual_capture>`. If enabled, the funds are reserved for 30 days on the
customer's card, but not charged yet.
.. warning::
After **30 days**, the transaction is **voided automatically** by Authorize.Net.
.. seealso::
- :doc:`../payment_providers`
.. _authorize/ach_payments:
ACH payments (USA only)
=======================
:abbr:`ACH (automated clearing house)` is an electronic funds transfer system used between bank
accounts in the United States.
Configuration
-------------
To give customers the possibility to pay using ACH, `sign up for Authorize.Net eCheck's service
<https://www.authorize.net/payments/echeck.html>`_. Once eCheck is activated, duplicate the
previously configured Authorize.Net payment provider on Odoo by going to :menuselection:`Accounting
--> Configuration --> Payment Providers --> Authorize.net`. Then, click the cog icon
(:guilabel:`⛭`) and select :guilabel:`Duplicate`. Change the provider's name to differentiate both
versions (e.g., `Authorize.net - Banks`).
When ready, change the provider's :guilabel:`State` to :guilabel:`Enabled` for a regular account or
:guilabel:`Test Mode` for a sandbox account.
Import an Authorize.Net statement
=================================
.. _authorize-import-template:
Export from Authorize.Net
-------------------------
.. admonition:: Template
:download:`Download the Excel import template. <authorize/authorize-net-magic-sheet.xlsx>`
- Log in to Authorize.Net.
- Go to :menuselection:`Account --> Statements --> eCheck.Net Settlement Statement`.
- Define an export range using an *opening* and *closing* batch settlement. All transactions within
the two batch settlements will be exported to Odoo.
- Select all transactions within the desired range, copy them, and paste them into the
:guilabel:`Report 1 Download` sheet of the :ref:`Excel import template
<authorize-import-template>`.
.. image:: authorize/authorize-report1.png
:alt: Selecting Authorize.Net transactions to import
.. example::
.. image:: authorize/authorize-settlement-batch.png
:align: center
:alt: Settlement batch of an Authorize.Net statement
In this case, the first batch (01/01/2021) of the year belongs to the settlement of 12/31/2020,
so the **opening** settlement is from 12/31/2020.
Once the data is in the :guilabel:`Report 1 Download` sheet:
- Go to the :guilabel:`Transaction Search` tab on Authorize.Net.
- Under the :guilabel:`Settlement Date` section, select the previously used range of batch
settlement dates in the :guilabel:`From:` and :guilabel:`To:` fields and click :guilabel:`Search`.
- When the list has been generated, click :guilabel:`Download to File`.
- In the pop-up window, select :guilabel:`Expanded Fields with CAVV Response/Comma Separated`,
enable :guilabel:`Include Column Headings`, and click :guilabel:`Submit`.
- Open the text file, select :guilabel:`All`, copy the data, and paste it into the :guilabel:`Report
2 Download` sheet of the :ref:`Excel import template <authorize-import-template>`.
- Transit lines are automatically filled in and updated in the :guilabel:`transit for report 1` and
:guilabel:`transit for report 2` sheets of the :ref:`Excel import template
<authorize-import-template>`. Make sure all entries are present, and **if not**, copy the formula
from previously filled-in lines of the :guilabel:`transit for report 1` or :guilabel:`2` sheets
and paste it into the empty lines.
.. important::
To get the correct closing balance, **do not remove** any line from the Excel sheets.
Import into Odoo
----------------
To import the data into Odoo:
- Open the :ref:`Excel import template <authorize-import-template>`.
- Copy the data from the :guilabel:`transit for report 2` sheet and use *paste special* to only
paste the values in the :guilabel:`Odoo Import to CSV` sheet.
- Look for *blue* cells in the :guilabel:`Odoo Import to CSV` sheet. These are chargeback entries
without any reference number. As they cannot be imported as such, go to
:menuselection:`Authorize.Net --> Account --> Statements --> eCheck.Net Settlement Statement`.
- Look for :guilabel:`Charge Transaction/Chargeback`, and click it.
- Copy the invoice description, paste it into the :guilabel:`Label` cell of the :guilabel:`Odoo
Import to CSV` sheet, and add `Chargeback /` before the description.
- If there are multiple invoices, add a line into the :ref:`Excel import template
<authorize-import-template>` for each invoice and copy/paste the description into each respective
:guilabel:`Label` line.
.. note::
For **combined chargeback/returns** in the payouts, create a new line in the :ref:`Excel import
template <authorize-import-template>` for each invoice.
.. example::
.. image:: authorize/authorize-chargeback-desc.png
:alt: Chargeback description
- Next, delete *zero transaction* and *void transaction* line items, and change the format
of the :guilabel:`Amount` column in the :guilabel:`Odoo Import to CSV` sheet to *Number*.
- Go back to :menuselection:`eCheck.Net Settlement Statement --> Search for a Transaction` and
search again for the previously used batch settlements dates.
- Verify that the batch settlement dates on eCheck.Net match the related payments' dates found in
the :guilabel:`Date` column of the :guilabel:`Odoo Import to CSV`.
- If it does not match, replace the date with the one from eCheck.Net. Sort the column by *date*,
and make sure the format is `MM/DD/YYYY`.
- Copy the data - column headings included - from the :guilabel:`Odoo Import to CSV` sheet, paste
it into a new Excel file, and save it using the CSV format.
- Open the Accounting app, go to :menuselection:`Configuration --> Journals`, tick the
:guilabel:`Authorize.Net` box, and click :menuselection:`Favorites --> Import records --> Load
file`. Select the CSV file and upload it into Odoo.
.. tip::
List of `eCheck.Net return codes <https://support.authorize.net/knowledgebase/Knowledgearticle/?code=000001293>`_