56 lines
2.2 KiB
Python
56 lines
2.2 KiB
Python
# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from markupsafe import Markup
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from odoo import models, _
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from odoo.tools import html2plaintext
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class DiscussChannel(models.Model):
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_inherit = 'discuss.channel'
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def execute_command_lead(self, **kwargs):
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key = kwargs['body']
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lead_command = "/lead"
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if key.strip() == lead_command:
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msg = _(
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"Create a new lead: "
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"%(pre_start)s%(lead_command)s %(i_start)slead title%(i_end)s%(pre_end)s",
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lead_command=lead_command,
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pre_start=Markup("<pre>"),
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pre_end=Markup("</pre>"),
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i_start=Markup("<i>"),
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i_end=Markup("</i>"),
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)
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else:
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lead = self._convert_visitor_to_lead(self.env.user.partner_id, key)
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msg = _("Created a new lead: %s", lead._get_html_link())
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self.env.user._bus_send_transient_message(self, msg)
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def _convert_visitor_to_lead(self, partner, key):
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""" Create a lead from channel /lead command
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:param partner: internal user partner (operator) that created the lead;
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:param key: operator input in chat ('/lead Lead about Product')
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"""
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# if public user is part of the chat: consider lead to be linked to an
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# anonymous user whatever the participants. Otherwise keep only share
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# partners (no user or portal user) to link to the lead.
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customers = self.env['res.partner']
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for customer in self.with_context(active_test=False).channel_partner_ids.filtered(lambda p: p != partner and p.partner_share):
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if customer.is_public:
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customers = self.env['res.partner']
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break
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else:
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customers |= customer
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utm_source = self.env.ref('crm_livechat.utm_source_livechat', raise_if_not_found=False)
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return self.env['crm.lead'].create({
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'name': html2plaintext(key[5:]),
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'partner_id': customers[0].id if customers else False,
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'user_id': False,
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'team_id': False,
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'description': self._get_channel_history(),
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'referred': partner.name,
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'source_id': utm_source and utm_source.id,
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})
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