msgid "The integration with the Helpdesk application lets your helpdesk team manage interventions requests directly. It speeds up processes as you can plan field services tasks from tickets."
msgid "Track the exact time spent on a task and give customers the ability to sign their worksheet report onsite. Invoice customers as soon as the work is complete, leaving you, and the customer, with the confidence that they will be charged for the exact right hours and material used."
msgid "Click on *Start* if you need to record additional time for the same activity. The time recorded will be added to the already created and signed worksheet. Then, create a new invoice for the time added."
msgid "Under :menuselection:`All Tasks --> To Invoice`, find a list of all tasks marked as done but that have not been invoiced. Convenient feature as it allows accountants to easily access all finished tasks at once."
msgid "Now, add the materials used in the intervention to the worksheet, and once the task is *Marked as done*, the stock-picking is automatically validated and the inventory evaluation is automatically updated."
msgid "The integration with the *Time off* application allows you to quickly see your employees’ availabilities. It will avoid conflicts and errors between employees schedules and interventions."
msgid "No configuration needs to be done. Once the employees’ time has been validated in the *Time off* application, cells will be grayed for those days in your Gantt view."
msgid "It also adapts to the working calendar of the employee. Example: the employee works part-time (from Monday to Wednesday). So, Thursday and Friday will also be greyed, in addition to the weekends."
msgid "From the Gantt view (under *Planning by User, Project or Worksheet*), click on the plus sign to add a new task or on the magnifying glass to plan an existing one."
msgid "If you need to plan an intervention but you do not know yet who will take care of it, you can leave the task unassigned. It will still be shown in the Gantt view. Simply drag and drop the responsible person he can be assigned."
msgid "Having an itinerary being shown based on the chronological order of the activities and on the best route to take, makes employees’ life easier and the workload more efficient."
msgid "Click on :menuselection:`Start mapping for free --> fill the Username, email and password fields --> agree with their Terms of Service and Privacy Policy --> Get started`. You will be redirected to your account. Scrolling the page down you will find *Access tokens*. Copy the *Default public token*."
msgid "Allowing quotations to be created from tasks delivers a more efficient service as it allows space for preventive actions, while making the flow easy for employees."
msgid "By allowing your sales team to open onsite interventions tasks will create a seamless experience for your customers. It also allows them to first receive a quotation with the materials that will be used plus the service price to be approved before the work even starts."
msgid "Go to :menuselection:`Sales --> Products --> Create` or edit an existing one. Select: under :menuselection:`General Information --> Product Type: Service`; under :menuselection:`Sales --> Service Invoicing Policy: Timesheet on task --> Service Tracking: Create a task in an existing project --> Project --> Worksheet Template --> Save`."
msgid "Personalizing your customer reports, also called *worksheets*, allows you to have different descriptions of the work for each type of intervention. It speeds up the flow for your employees while giving customers a detailed summary, which can be reviewed and signed onsite."
msgid "Under :menuselection:`Configuration --> Worksheet Templates`, click on *Create* and start to *Design Worksheet Template*. You will be redirected to the *Studio* application."
msgid "With the freedom of *Studio*, drag and drop fields to create a report tailored to your needs. Once you are done, click on *Close* and get an overview of the work done."
msgid "*Worksheets* is where you can see how many times the worksheet has been used/completed under a task. *Analysis* examines all the worksheets under that given template and generates a graph."
