81 lines
3.5 KiB
Markdown
81 lines
3.5 KiB
Markdown
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# Odoo.com accounts
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This documentation is dedicated to edits made to an Odoo.com account. The following processes
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describe how to delete an Odoo.com account, and how to change the password on an Odoo.com account.
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## Delete Odoo.com account
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To delete an Odoo.com account, start by clicking the profile icon in the upper-right corner
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(represented by the username and icon) to reveal a drop-down menu. From the drop-down menu, select
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{guilabel}`My Odoo.com account`, which reveals the user portal.
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From the user portal, the delete option can be accessed by going to {menuselection}`My Account -->
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Edit Security Settings --> Delete Account`. It can also be accessed by going to
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[https://www.odoo.com/my/home](https://www.odoo.com/my/home).
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:::{danger}
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Deleting an Odoo account is irreversible. Be careful performing this action, as the Odoo.com
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account is **not** retrievable once deleted.
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:::
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Upon clicking the {guilabel}`Delete Account` button, a pop-up window appears, requesting
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confirmation for the account deletion.
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```{image} odoo_accounts/delete-account.png
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:align: center
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:alt: Clicking on the Delete Account button will populate a window verifying the change.
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```
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To confirm the deletion, enter the {guilabel}`Password` and the {guilabel}`Login` for the account
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being deleted. Then, click the {guilabel}`Delete Account` button to confirm the deletion.
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(odoocom-change-password)=
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## Odoo.com account password change
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To change an Odoo.com account password, first login into the Odoo.com user account from the Odoo.com
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login page. After logging-in, go to the upper-right corner of the screen, and click the {guilabel}`▼
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(down arrow)` icon next to the profile icon. Then, select {guilabel}`My Account`, and a portal
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dashboard appears.
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To change the Odoo.com password, click on the {guilabel}`Edit Security Settings` link, below the
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{menuselection}`Account Security` section. Next, make the necessary changes by typing in the current
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{guilabel}`Password`, {guilabel}`New Password`, and verify the new password. Lastly, click on
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{guilabel}`Change Password` to complete the password change.
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:::{note}
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If a customer would like to change the login, contact Odoo support [here](https://www.odoo.com/help).
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:::
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:::{note}
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Passwords for Odoo.com users and portal users remain separate, even if the same email address is
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used.
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:::
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## Add two-factor authentication
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To add two-factor authentication, login into the Odoo.com user account from the Odoo.com login page.
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After logging-in, go to the upper-right corner of the screen, and click the {guilabel}`▼ (down
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arrow)` icon next to the {guilabel}`profile icon`. Then, select {guilabel}`My Account`, and a portal
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dashboard appears.
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If the user would like to turn on two-factor authentication (2FA) for Odoo.com access, click on the
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{guilabel}`Edit Security Settings` link below the {menuselection}`Account Security` section.
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Click on {guilabel}`Enable two-factor authentication` to turn on {abbr}`2FA (two-factor
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authentication)`. Then, confirm the current password in the {guilabel}`Password` field. Next, click
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on {guilabel}`Confirm Password`. Following that, activate {abbr}`2FA (two-factor authentication)` in
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a {abbr}`2FA (two-factor authentication)` app (Google Authenticator, Authy, etc.), by scanning the
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{guilabel}`QR code` or entering a {guilabel}`Verification Code`.
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Finally, click on {guilabel}`Enable two-factor authentication` to complete the setup.
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:::{note}
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Under {guilabel}`My Account` Odoo.com users can also access the following:
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- {guilabel}`My Partner dashboard`
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- {guilabel}`My In-App Services`
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- {guilabel}`My Apps Dashboard`
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:::
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