[REM] support: what_can_i_expect

This page used to be hosted as an "orphan" page in the documentation
repository. It now is displayed on the support form page at
www.odoo.com/help making this page redundant. This commit deletes that
page and a redirection pointing to the support form has been set.

task-3027584

closes odoo/documentation#5582

X-original-commit: fd2c0b8010
Signed-off-by: Jonathan Castillo (jcs) <jcs@odoo.com>

content/applications/productivity/iot/config/https_certificate_iot.rst

@@ -134,8 +134,7 @@ Reason:
 Solution:
     .. warning::
        Consult with your system or network administrator should this issue arise. This error code
-       depends on the network infrastructure and goes beyond :doc:`Odoo support's service scope
-       </services/support/what_can_i_expect>`.
+       depends on the network infrastructure and goes beyond Odoo support's service scope.
 
 `ERR_IOT_HTTPS_LOAD_REQUEST_STATUS`
 -----------------------------------
@@ -256,5 +255,4 @@ Domain Name System (DNS) issue solution
 
    .. warning::
       Consult with your system or network administrator should this issue arise. This error code
-      depends on the network infrastructure, and it goes beyond :doc:`Odoo support's service scope
-      </services/support/what_can_i_expect>`.
+      depends on the network infrastructure, and it goes beyond Odoo support's service scope.

content/services/support/what_can_i_expect.rst

@@ -1,63 +0,0 @@
-:orphan:
-
-.. _support-expectations:
-
-===========================================
-What can I expect from the support service?
-===========================================
-
-
-5 days a week
-=============
-
-Your Odoo Online subscription includes **unlimited 24hr support at no extra
-cost, Monday to Friday**. Our teams are located around the world to ensure you
-have support, no matter your location. Your support representative could be
-communicating to you from San Francisco, Belgium, or India!
-
-Our support team can be contacted through our `online support form <https://www.odoo.com/help>`__.
-
-
-What kind of support is included?
-=================================
-
-- Providing you with relevant material (guidelines, product documentation,
-  etc...)
-- Answers to issues that you may encounter in your standard Odoo database (eg.
-  “I cannot close my Point of Sale” or “I cannot find my sales KPIs?”)
-- Questions related to your account, subscription, or billing
-- Bug resolution (blocking issues or unexpected behaviour not due to
-  misconfiguration or customization)
-- Issues that might occur in a test database after upgrading to a newer version
-
-*Odoo Support does not make changes to your production database without your agreement and gives you
-the material and knowledge to do it yourself!*
-
-.. seealso::
-   - :ref:`upgrade/sla`
-   - :doc:`/administration/maintain/supported_versions`
-
-
-What kind of support is not included?
-=====================================
-
-- Questions that require us to understand your business processes in order to
-  help you implement your database
-- Training on how to use our software (we will direct you to our many resources)
-- Import of documents into your database
-- Guidance on which configurations to apply inside of an application or the database
-- How to set up configuration models (Examples include: Inventory Routes,
-  Payment Terms, Warehouses, etc)
-- Any intervention on your own servers/deployments of Odoo
-- Any intervention on your own third party account (Ingenico, Authorize, UPS, etc)
-- Questions or issues related to specific developments or customizations done
-  either by Odoo or a third party (this is specific only to your database or
-  involving code)
-
-You can get this type of support with a `Success Pack <https://www.odoo.com/pricing-packs>`__.
-With a pack, one of our consultants will analyze the way your business runs and
-tell you how you can get the most out of your Odoo Database. We will handle all
-configurations and coach you on how to use Odoo.
-
-.. seealso::
-   :doc:`/administration/upgrade`