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[IMP] sales: subscription follow-up alerts add block

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closes odoo/documentation#8822

Signed-off-by: Samuel Lieber (sali) <sali@odoo.com>
This commit is contained in:
tiku-odoo 2024-04-17 16:49:53 -04:00
parent 728dcf5078
commit 2da9fa8e39
1 changed files with 9 additions and 3 deletions
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12
content/applications/sales/subscriptions/follow_up/automatic_alerts.rst
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@ -51,9 +51,14 @@ customers, by email, after one month of subscription. To do so, go to :menuselec
*Trigger date* and *Delay after trigger* need to be specified. And because the *Send an email
to the customer* action was adopted, an *Email template* can be chosen.
As a result, this alert will send a rating survey after one month, to the customers who have
purchased that specific product. The survey will appear in the chatter of your respective
subscription.
.. note::
Sending a SMS text message in Odoo requires In-App Purchase (IAP) credit or tokens. For more
information on :abbr:`IAP (In-App Purchase)`, visit
:doc:`../../../essentials/in_app_purchase`. For more information on sending SMS messages,
visit :doc:`../../../marketing/sms_marketing/essentials/sms_essentials`.
As a result, this alert sends a rating survey after one month, to the customers who have purchased
that specific product. The survey appears in the chatter of your respective subscription.
.. image:: automatic_alerts/rating-satisfaction-survey.png
:align: center
@ -84,3 +89,4 @@ retention rates very high.
- :doc:`../../subscriptions/configuration/subscription_products`
- :doc:`../../subscriptions/sales_flow/create_a_quotation`
- :doc:`../../subscriptions/reporting/subscription_reports`
- :doc:`../../../essentials/in_app_purchase`