NextERP/documentation
5
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

[IMP] sales: added important admonition to amazon docs

Browse Source 
closes odoo/documentation#10109

X-original-commit: 03f5c0660e
Signed-off-by: Kevin Scannell (ksc) <ksc@odoo.com>
This commit is contained in:
KC (ksc) 2024-06-12 06:15:12 -07:00
parent ce069df416
commit 7f09bae364
2 changed files with 24 additions and 0 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

12
content/applications/sales/sales/amazon_connector/features.rst
View File

@ -62,6 +62,18 @@ The following table lists capabilities provided by Odoo when using the Amazon Co
| | | status synchronized from Odoo. | | | | status synchronized from Odoo. |
+---------------------------+----------------------------+-------------------------------------+ +---------------------------+----------------------------+-------------------------------------+
.. important::
The stock synchronization does **not** currently support selling the same product as :abbr:`FBM
(Fulfilled By Merchant)` *and* :abbr:`FBA (Fulfilled By Amazon)`.
At times, when stock is sent for all products, it triggers a stock problem with Amazon, where
Amazon incorrectly thinks the :abbr:`FBM (Fulfilled By Merchant)` product has some quantity in
:abbr:`FBM (Fulfilled By Merchant)`.
As a result, Amazon then sells it as :abbr:`FBM (Fulfilled By Merchant)`, instead of taking from
their own warehouse. Odoo developers are currently working on resolving this issue to avoid
future discrepancies.
.. note:: .. note::
The Amazon Connector is designed to synchronize the data of sales orders. Other actions, such as The Amazon Connector is designed to synchronize the data of sales orders. Other actions, such as
downloading monthly fees reports, handling disputes, or issuing refunds, **must** be managed from downloading monthly fees reports, handling disputes, or issuing refunds, **must** be managed from

12
content/applications/sales/sales/amazon_connector/manage.rst
View File

@ -16,6 +16,18 @@ For *FBM* (Fulfilled by Merchant), the same is done for *Unshipped* and *Cancell
synchronized order, a sales order and customer are created in Odoo (if the customer is not already synchronized order, a sales order and customer are created in Odoo (if the customer is not already
registered in the database). registered in the database).
.. important::
The stock synchronization does **not** currently support selling the same product as :abbr:`FBM
(Fulfilled By Merchant)` *and* :abbr:`FBA (Fulfilled By Amazon)`.
At times, when stock is sent for all products, it triggers a stock problem with Amazon, where
Amazon incorrectly thinks the :abbr:`FBM (Fulfilled By Merchant)` product has some quantity in
:abbr:`FBM (Fulfilled By Merchant)`.
As a result, Amazon then sells it as :abbr:`FBM (Fulfilled By Merchant)`, instead of taking from
their own warehouse. Odoo developers are currently working on resolving this issue to avoid
future discrepancies.
.. note:: .. note::
When an order is cancelled in Amazon, and was already synchronized in Odoo, the corresponding When an order is cancelled in Amazon, and was already synchronized in Odoo, the corresponding
sales order is automatically cancelled in Odoo. sales order is automatically cancelled in Odoo.