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getting_started/documentation.rst
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@ -242,9 +242,16 @@ fill our `online support form <https://www.odoo.com/help>`__ to make this reques
Success Pack Services
---------------------
The Success Pack is a package of premium hour-based services performed
by a dedicated project manager and business analyst. The list of
services according to your success pack is detailed online:
The Success Pack is a package of premium hour-based services performed by
a dedicated project manager and business analyst. The initial alloted hours
you purchased is purely an estimate and we do not guarantee completion of
your project within the first pack. We always strive to complete projects
within the initial allottement however any number of factors can contribute
to us not being able to do so, for example a scope expansion or "Scope Creep"
in the middle of your implementation, new detail descoveries, or an increase
in complexity that was not apparent from the beginning.
The list of services according to your success pack is detailed online:
`https://www.odoo.com/pricing-packs <https://www.odoo.com/pricing-packs>`__
The goal of the project manager is to help you get to production within