Merge pull request #319 from odoo/12.0-IoT-iotnotfound-jub
12.0 iot iotnotfound jub
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iot/iot_notfound.rst
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=================
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IoT Box not found
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=================
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When using your IoT Box, a common issue you might encounter is that your
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box is not found on your database. Fortunately, there are a few easy
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steps you can follow to find your IoT box.
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HTTPS Issues
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============
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Your IoT Box is not found? You probably have https issues!
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To check it, go to your database and verify if your database address
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starts with an https (like https://www.odoo.com). If this is the case,
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then you may have problems with your IoT Box image. It should be version
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18.12 or later.
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If your IoT Box image is from an earlier version, then you will have to
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reflash the SD card of your IoT Box to update the image (the latest
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image can be found `here <http://nightly/odoo.com>`__).
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You can find the documentation about SD card flashing here (`here <https://docs.google.com/document/d/1bqKsZhWqMqI4mhv4ltF61M_QPiBCHygYjjvkhsCTdaY/edit>`__).
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