[ADD] eLearning: adds eLearning to index and adds eLearning documentation

Added eLearning to the list of applications on the index. Created a toc tree with the various
documentation that will be covered. Created documentation for Create Courses, Add Content,
Create Certifications, Sell courses & certifcations, Forums in eLearning, Mailing in eLearning.
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KC (ksc) 2021-03-31 14:00:24 -07:00
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websites/website
websites/ecommerce
websites/livechat
websites/elearning

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=========
eLearning
=========
.. toctree::
:titlesonly:
elearning/course_essentials
elearning/course_content
elearning/karma_reporting
elearning/certification_essentials
elearning/sell_courses_certifications
elearning/forums
elearning/mailing

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========================
Certification essentials
========================
Certifications are a great way to reward your most studious eLearning participants. Users can add
certifications to their eLearning courses as an official way to "certify" their participants'
knowledge and expertise.
For example, if you taught a course on woodworking, you could create a generic certification
filled with important questions about that topic. You can even apply it to any other courses that
cover similar subjects.
Odoo allows users to create numerous certifications, and adhere them to as many courses as they'd
like, without having to recreate new certifications for each course.
Getting started
===============
First, you'll need to activate *Certifications* in the *Settings* of the eLearning application.
To do that, go to
:menuselection:`eLearning Application --> Configuration --> Settings --> Activate Certifications`
and hit *Save*.
.. image:: certification_essentials/certification-setting.png
:align: center
:alt: courses
Then, go to :menuselection:`Courses --> Certifications`.
.. image:: certification_essentials/courses-certification.png
:align: center
:alt: courses under the certifications menu
Then, click *Create*.
.. image:: certification_essentials/certification-dashboard.png
:align: center
:alt: certification dashboard create
After titling the certification, users can start adding questions and sections, just like they
would when creating a standard eLearning course (or survey).
Users can elaborate on the certification (and offer additional information) in the *Description*
tab. In the *Options* tab, users can thoroughly customize their certification. And in the *Scoring*
section, users can set the success percentage needed to "pass" the certification.
.. image:: certification_essentials/certification-scoring.png
:align: center
:alt: certification scoring options tab
They can also modify the email and certification template that the participants see. In addition
to that, users can also activate the "Give Badge" feature, which rewards participants with a
virtual "badge" for successfully completing the certification.
Once you've completed your customizations, hit *Save*, and the certification is then finalized, but
it can be modified at any time.
Also, in the upper-right corner of the certification template, you'll see smart buttons for:
*Courses*, *Certified*, and *Answers*.
.. image:: certification_essentials/certification-smart-buttons.png
:align: center
:alt: certification smart buttons
The *Courses* button shows the user how many courses are currently featuring this specific
certification. The *Certified* button tells the user how many people have been successfully
certified, via this certification. And, lastly, the *Answers* button takes the user to a page
showcasing all the answers from each participant.
Applying certifications to courses
==================================
Open the template of the course you want to add a certification to, and click *Add Certification*.
A pop-up appears, in which users can title the Certification Content, and select which Certification
they want to apply.
.. image:: certification_essentials/certification-pop-up.png
:align: center
:alt: certification pop up window
Users can also add an image, *Description*, *Additional Resources*, or a *Quiz*. You can also view
*Statistics* of the certification here, as well.
Certifications in eLearning courses
===================================
Once participants encounter the certification, they will be presented with a unique "Pass
Certification" button.
.. image:: certification_essentials/pass-certification-incourse.png
:align: center
:alt: pass certification in the course
When pressed, Odoo takes them to a Certification prompt page. Once they are are ready, they can
begin their certification.
.. image:: certification_essentials/certification-quiz.png
:align: center
:alt: certification quiz prompt page
After entering their answers to the certification questions, participants are taken to a results
page.
.. image:: certification_essentials/certification-results.png
:align: center
:alt: certification results page
Here, they'll see their success percentage, along with a graph, visually representing their
answer attempts.
If they pass, they can click on *Download Certification* and have the certification immediately
downloaded onto their computer for reference. They can also revisit the course by clicking *Go
back to course*.
.. seealso::
- :doc:`sell_courses_certifications`
- :doc:`course_essentials`

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==============
Course content
==============
As you build your Odoo eLearning course, you can utilize all sorts of content to create an
engaging, informative, and interactive course for your participants to enjoy.
Overview
========
Each piece of content is specific to each course. Remember, you can find all your courses on the
eLearning dashboard, or by going to :menuselection:`Courses --> Courses` in the header menu.
When you find the course you wish to add content to, simply click on the course title, and Odoo
redirects you to the course template page. There, youll be able to add content.
You could also click on *Contents* in the corresponding course from the dashboard. When you do,
Odoo takes you to the *Contents* overview page, where you can create content for that course.
.. image:: course_content/elearning-contents.png
:align: center
:alt: elearning dashboard contents
Content
=======
Adding content is one of the first things youll do when creating an eLearning course. You can
add content from the front-end or back-end of your website.
Adding content (front-end)
==========================
Navigate to a course page on the front-end of your website, and click *+Add Content* (or *Upload
new content* if your course is in *Documentation* layout.)
You can also add *Sections* to your course in the same way, via the *Add a section* button
(available in both layouts).
- *Training* layout:
.. image:: course_content/add-content-button.png
:align: center
:alt: elearning add content button
- *Documentation* layout:
.. image:: course_content/upload-new-content-button.png
:align: center
:alt: elearning upload new content button
When clicked, a pop-up appears, in which you can choose what type of content you want to add.
.. image:: course_content/new-content-pop-up.png
:align: center
:alt: elearning new content pop-up window
The options are:
* **Presentation**
* **Web Page**
* **Video**
* **Quiz**
* **Certification**
When you select a type, a pop-up appears, wherein you can add and customize the content.
Presentation
------------
By selecting **Presentation**, you can upload PowerPoint presentations (or Word documents) as a
part of your eLearning course.
.. image:: course_content/presentation-pop-up.png
:align: center
:alt: elearning presentation pop-up
.. :note::
Only JPG, PNG, and PDF files are supported.
Web Page
------------
You can add a **Web Page** to your eLearning course.
.. image:: course_content/web-page-pop-up.png
:align: center
:alt: elearning web page pop-up
Instantly create and customize a page for your online course with Odoo's drag-and-drop "Building
Blocks" and features.
.. image:: course_content/web-page-building-block.png
:align: center
:alt: elearning web page building block
This is how a typical **Web Page** content looks to your course participants:
.. image:: course_content/web-page-course-look.png
:align: center
:alt: elearning web page course view for participants
Video
-----
Odoo allows users to directly upload a video (with YouTube URLs **only**) as part of their
eLearning course.
.. image:: course_content/video-pop-up.png
:align: center
:alt: elearning video pop-up
.. note::
Once the URL is pasted into the field, Odoo automatically fills in the rest of the pertinent
information surrounding the video.
Quiz
----
You can add a quiz to your eLearning course, which is a great way to gauge how much your
participants have learned. When **Quiz** is selected as the content type, a pop-up appears.
.. image:: course_content/quiz-pop-up.png
:align: center
:alt: elearning quiz pop-up
After titling, tagging, and adding a duration to your quiz, be sure to hit *Save & Publish*
(or just *Save*, if you aren't ready to publish).
Following that, you can create and customize your quiz. To do so, click the *Add Quiz* button
that appears when you hover over the quiz that you wish to modify on the main course page.
.. image:: course_content/quiz-add-quiz.png
:align: center
:alt: elearning quiz in lineup with add quiz button
When clicked, Odoo redirects you to an empty quiz form on the front-end. You can add as many
questions (and answers) as you like. And, if you'd like to attach a quick comment to specific
answers, you can do so by clicking the "i" icon next to the answer.
Don't forget to hit *Save* when finished.
.. image:: course_content/quiz-create-front-end.png
:align: center
:alt: elearning quiz create on front-end
Here's what a typical quiz looks like to your participants:
.. image:: course_content/quiz-participant-view.png
:align: center
:alt: elearning quiz participant view
Certification
-------------
Certifications add a level of legitimacy to your eLearning course. When the pop-up appears,
simply select which certification you want to apply to this course from the drop-down
*Certification* menu.
That menu presents you with all the certifications that have already been created in the backend.
Select the one you want, and your participants can engage with it during your course.
.. seealso::
- :doc:`certification_essentials`
.. image:: course_content/certification-pop-up.png
:align: center
:alt: elearning certification pop-up
.. note::
In order to utilize certifications, you need to activate that feature in the eLearning settings.
Go to :menuselection:`Configuration --> Settings --> Activate Certifications`.
.. tip::
You can edit, delete, and re-order any content from the front-end, as well.
Adding content (back-end)
=========================
Start by clicking on *Add Content* located at the bottom of the *Content* tab on the course
detail form you wish to modify. By default, all new content thats added to your course appears in
the last position.
However, you can quickly reorder and rearrange the content (and sections) of your course by
clicking the arrows to the left of the content, then dragging and dropping it wherever you please.
Each piece of content is classified by *Type*, which is clearly displayed in the *Content* tab.
.. image:: course_content/elearning-content-type.png
:align: center
:alt: elearning content type
Content options
===============
- You can add a picture for each piece of content, except for infographics because that image is
the content, itself.
- Feel free to write a brief description of the content, which will be visible on your website.
- "Additional Resources" allows users to add as many links to their content as they want.
- The "Allow Preview" feature allows anyone to view the course, even if they arent enrolled in
the course.
- The "Duration" is the amount of time it takes to complete the specific piece of content. The
sum of *all* content durations create the overall duration of the course.
.. image:: course_content/elearning-content-template.png
:align: center
:alt: elearning content template
Content types
=============
Here's a quick breakdown of the various types of content you can use for your course.
- **Infographic** Informative visual representations (i.e. charts, diagrams, etc.) that enrich your
eLearning course. They *must* be .png files uploaded directly through the photo icon. This
displays the image youve chosen as your infographic to your participants.
.. image:: course_content/elearning-infographic-content.png
:align: center
:alt: elearning infographic content
- **Web Page** Utilize an entire web page as part of your course. Give your page a title,
*Save*, and edit the page with Odoo's "Building Blocks" and features from the front-end by
clicking the "pencil" icon next to the page you want to modify. That redirects you to an empty
web page that you can start building from scratch to accompany your eLearning course.
.. image:: course_content/elearning-webpage-back-end.png
:align: center
:alt: elearning web page content type back-end
- **Presentation** Upload any presentation as a part of your course. However, all files must be
converted to PDF before uploading.
.. image:: course_content/elearning-presentation-back-end.png
:align: center
:alt: elearning presentation content type back-end
- **Document** Upload documents, like .pdf or .docx files, directly to your course. (Similar to
the *Presentation* type on the front-end, as mentioned above)
.. image:: course_content/elearning-document-back-end.png
:align: center
:alt: elearning document content type back-end
- **Video** Odoo only supports videos uploaded with a YouTube URL. Simply copy and paste the
YouTube URL in the *Document URL* field.
.. image:: course_content/elearning-video-content.png
:align: center
:alt: elearning video content
- **Quiz** Users can create a quiz for every single piece of content in their course. The quiz is
always multiple choice, and participants can earn points for correct answers. Users create
the questions, answers, and decide how many points will be rewarded for these answers in the
*Quiz* tab. There is no limit to the number of questions each quiz can have.
.. image:: course_content/elearning-content-quiz.png
:align: center
:alt: elearning content quiz
- **Certification** Including a *Certification* adds value to your eLearning course. To do so,
select *Certification* as the type, and proceed to pick which certification you want to apply to
this particular course.
.. image:: course_content/elearning-certification-setting.png
:align: center
:alt: elearning certification setting
.. note::
The *Odoo Surveys* module is **required** for *Certifications* to work.
.. seealso::
- :doc:`course_essentials`
- :doc:`certification_essentials`
- :doc:`sell_courses_certifications`
- :doc:`karma_reporting`
- :doc:`forums`

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=================
Course essentials
=================
Odoo eLearning helps users create (and customize) courses and gets them online in just a matter of
minutes.
Once you install and open the eLearning application, you're taken to the eLearning dashboard
(which is the Course Overview, by default).
Create course (front-end)
=========================
On the front-end of your website, click the *+New* button in the upper-right corner. A number of
page options appear. Select *Course* to begin building a new eLearning course.
.. image:: course_essentials/new-button-front-end.png
:align: center
:alt: elearning +New button on front-end
Then, a "New Course" pop-up appears. Here, you configure certain aspects of your eLearning course.
.. image:: course_essentials/new-course-pop-up.png
:align: center
:alt: elearning new course pop-up front-end
After giving the course a title and tags, you are presented with two layout options: *Training* (on
the left) or *Documentation* (on the right). Both have their own advantages and display the
content in unique, engaging ways.
.. image:: course_essentials/course-layout-options.png
:align: center
:alt: elearning two different layout options
*Training* courses allow users to track their progress, and provides participants with a clear
representation of what to expect throughout the course.
*Documentation* courses are similar to *Training* courses, but they provide a more
visually-appealing layout that showcases the content in a more appealing way.
Heres the same course in both display types (*Training* and *Documentation*):
* **Training**
.. image:: course_essentials/elearning-training-view.png
:align: center
:alt: elearning training view
* **Documentation**
.. image:: course_essentials/elearning-documentation-view.png
:align: center
:alt: elearning documentation view
.. tip::
You can change the layout of your course at any time on the back-end. Quickly access the
course detail form on the front-end by clicking *Edit in backend* (in the drop-down menu, next to
the *Edit* button in the upper-right corner.
Below that, you can add a Description and decide if you want to allow participants to review your
course.
.. image:: course_essentials/description-review-options.png
:align: center
:alt: elearning description and checkbox
Once you've completed that form, click *Create* and start adding content and sections.
.. seealso::
- :doc:`course_content`
Create course (back-end)
========================
From the eLearning dashboard on the back-end, you can access every course that's been created.
To create a new course, simply click *Create* on the eLearning dashboard. Users can also access
the course creation page by selecting *Courses* under the *Courses* drop-down menu.
.. image:: course_essentials/elearning-create-button.png
:align: center
:alt: elearning create course button
Clicking *Create* takes you to an empty course template. Here, you can fully customize
(and configure) your course, give it a title, and add all sorts of content.
Make sure to complete the following fields when creating a new course:
* **Course Title** pick a name for your course
* **Tags** create (and edit) tags for your course to help your participants search for (and
find) your course.
* **Image** click the photo icon to upload a .png file to visually represent your course.
.. image:: course_essentials/elearning-course-template.png
:align: center
:alt: elearning course template page
Course configuration
====================
You can configure your course as soon as you create it. You can also modify the configuration of
any course at any time.
To do so, simply click the *Edit* button, and make any adjustments that you'd like. Don't forget to
hit *Save* once you're done.
.. image:: course_essentials/elearning-template-edit.png
:align: center
:alt: elearning template edit button
.. note::
The most **important** configurations are found under the *Options* tab.
Responsible
-----------
A "Responsible" must be designated for each course. The "Responsible" can access every aspect of
the course. Theyll be able to see the attendee list, send emails, add content, and so much more.
.. image:: course_essentials/elearning-responsible.png
:align: center
:alt: elearning responsible options field
The "Responsible" can also be changed at any time. Simply click the arrow next to their name, and
select a new "Responsible."
Also, if you are working with multiple websites, you can choose *which* website this course is
displayed on in the *Course* section, as well.
Access rights
-------------
The "Access Rights" section allows you to decide who can have access to your course.
If you select *Public*, anyone who finds the course on your website can enroll and access the
content.
.. image:: course_essentials/elearning-access-rights.png
:align: center
:alt: elearning access rights
Users can send invites to courses from the main eLearning dashboard.
Click the three-dot settings button on the desired course, select *Invite*, and proceed to send an
emailed invitation to as many potential participants as you want.
.. image:: course_essentials/elearning-invite.png
:align: center
:alt: elearning invite drop down
If you pick *On Invitation* in the *Enroll Policy*, an *Invite* smart button appears on the
course page (in the upper-left corner). This feature enables users to send mail to potential
participants about the course.
.. image:: course_essentials/elearning-enroll-policy-invite.png
:align: center
:alt: elearning enroll policy
Users can also send invites from the course page on the front-end of the website, with the
*Share* button. That provides you with an access link to the course.
Simply copy the link, and send it to anyone youd like. There is also an option to share the
course on *Social Networks* here, as well.
.. image:: course_essentials/elearning-social-media-share.png
:align: center
:alt: elearning social media share options
Display
-------
If the course *Visibility* is set on "Public," anyone can see and access the course.
If its set on "Members Only," only invited attendees can participate in the course.
If you're creating a *Documentation* course, this is where you can choose what content appears
first. The options are:
* **Latest Published** the most recent content is first
* **Most Voted** the most liked content (voted on by your participants) is first
* **Most Viewed** the most viewed content in your course is first
* **Specific** you can choose which content is first
* **None** indicates there is no preference about what content shows up first
.. image:: course_essentials/elearning-content-display.png
:align: center
:alt: elearning content display options
Heres what the "Featured Content" looks like to your course participants. As you can see, its
clearly highlighted above the rest of the content.
.. image:: course_essentials/elearning-featured-content.png
:align: center
:alt: elearning featured content
.. note::
Remember, the display is only be affected like this if you have chosen *Documentation* as the
"Course Type."
Description
-----------
This tab is fairly self-explanatory. Here, you can write a brief description of the course
(and its content). These descriptions are a great way for participants to know what they can
expect from the course.
.. image:: course_essentials/elearning-description.png
:align: center
:alt: elearning description tab
These unique descriptions appear near the title of your course, on the front-end of your
website. Once the course is published, anyone who enrolls can access the description.
.. image:: course_essentials/elearning-front-end-description.png
:align: center
:alt: elearning front-end course description
Publishing courses
==================
By default, every course starts "Unpublished" and isn't viewable on the website.
Youll know if a course still needs to be published, if the Earth icon in the *Go to Website* smart
button on your course template is red.
To publish a course, click the *Go to Website* button, and modify its status on the front-end of
the website.
.. image:: course_essentials/elearning-website-earth-red.png
:align: center
:alt: elearning website red earth icon
You'll find a "Publish" switch on the header of the course page. This switch allows users to
"Publish" and "Unpublish" courses instantly.
.. image:: course_essentials/elearning-publish-switch.png
:align: center
:alt: elearning publish switch
Edit from website
=================
Remember, once a course is created, you can edit it anytime from the front-end of the website, as
well. You can also add content to your course from here by clicking the *+Add Content* button.
.. image:: course_essentials/elearning-add-content-button.png
:align: center
:alt: elearning add content button
Users can also modify the layout of their course with Odoos intuitive building blocks.
To access those features, click the *Edit* button in the upper-right corner. Then, you can use the
sidebar full of features and building blocks to customize and change anything you want.
.. image:: course_essentials/elearning-edit-front-end.png
:align: center
:alt: elearning front-end edit button
.. seealso::
- :doc:`course_content`
- :doc:`certification_essentials`
- :doc:`sell_courses_certifications`
- :doc:`karma_reporting`
- :doc:`forums`

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===================
Forums in eLearning
===================
Forums allow participants of your courses to interact and engage with one another about the
course and its content. This offers invaluable insight on how your courses are actually being
received by participants. This helps the creator of the course realize what works (and, what
*doesn't* work) for his participants.
In forums, participants can ask (and answer) questions with one another, as well as provide
genuine, honest feedback about the course material. This level of interaction helps participants
retain knowledge and form connections with their peers.
Getting started
===============
First, users have to activate the *Forum* feature in the eLearning Settings
(:menuselection:`Configuration --> Settings`) and hit *Save*.
.. image:: forums/forum-setting.png
:align: center
:alt: elearning forum settings
After completing that step, a *Forum* menu option appears on the header. When it does, the user
can click on *Forums* under that specific drop-down menu.
.. image:: forums/forum-menu.png
:align: center
:alt: elearning forum menu
Doing so, takes the user to the *eLearning Forums* dashboard.
.. image:: forums/forum-dashboard.png
:align: center
:alt: elearning forums dashboard
Here, the user sees all the various forums that have been created, along with how many
*Posts*, *Views*, *Answers*, and *Favorites* each forum has at that moment.
When the user is ready, they can click *Create* to build a new forum, and Odoo takes them to a
blank forum template page.
.. image:: forums/forum-template.png
:align: center
:alt: elearning forum template
Here, the user gives the forum a specific title, and customizes it to fit their needs.
Users then decide what "Mode" they would like their forum to be in: *Questions (1 answer)* or
*Discussions (multiple answers)*.
Below that, they decide which website they would like this forum to apply to, if
they are working in a multi-website environment.
Forum tabs
==========
Beneath those fields are the *Options*, *Karma Gains*, and *Karma Related Rights* tabs.
In the *Options* tab, users can modify the "Order and Visibility," and decide what course this
forum should be applied to. Users also have the option to add a description about
the forum in this tab, as well.
.. image:: forums/forum-options.png
:align: center
:alt: elearning forum options
In the *Karma Gains* tab, users decide how many "Karma Points" they'd like to give people who
participate in the forum.
.. image:: forums/forum-karma-gains.png
:align: center
:alt: elearning forum karma gains
Users can modify point values for a number of different things, such as:
* Asking a question, upvoting a question, and/or accepting an answer.
They can also choose to *take away* karma points for negative interactions, such as:
* Downvoting a question (or answer), and/or flagging an answer.
In the *Karma Related Rights* tab, the user will find a similar set of point-related options.
However, these are specific to the participants who post and engage in the forum.
.. image:: forums/forum-karma-related-rights.png
:align: center
:alt: elearning forum karma related rights
Viewing forums
==============
Once the user has completed their modifications, they can hit *Save* and see what the forum looks
like to their participants, by clicking the *Go to Website* smart button, located in the
upper-right corner of the forum template.
This takes them to their forum on the front-end of the website.
.. image:: forums/forum-frontend.png
:align: center
:alt: elearning forum frontend of website
Here, the user can navigate around the forum however they'd like.
They can check out *Topics*, *People*, *Tags*, *Badges*, or the *About* section. They can even
see which forum posts have been *Solved*, *Unsolved*, or *Unanswered*.
Odoo shows **all** posts by default. Users also have the option to create a *New Post* on this page,
as well.
- The *People* page showcases all of the forum participants, along with their rankings, personal
statistics, and other pertinent information.
.. image:: forums/forum-all-users.png
:align: center
:alt: elearning forum people all users
- The *Tags* page allows users to locate certain posts that include a specific tag (or
keyword).
- The *Badges* page informs users of the various badges they have earned *and* badges that are
available.
- The *About* page allows the creator of the forum to clearly lay out the guidelines/rules
they would like participants to follow while engaging in the forum.
.. image:: forums/forum-about.png
:align: center
:alt: elearning forum about page
To see the various responses to a post, the user simply needs to click on the title of the post
(or on '*Answers*' beneath their desired post), and Odoo redirects them to that specific post's
page.
.. image:: forums/forum-post-answer.png
:align: center
:alt: elearning forum post answer
Here, users see the question, along with all the offered answers from participants. They can
choose to upvote or downvote the question (or answer), as well as offer their own response,
comment, or share the post on social media.
Under the *More* dropdown (found on the answers), users have the option to *Edit*, *Delete*,
*Flag*, or *Convert as a comment*.
.. image:: forums/forum-post-page.png
:align: center
:alt: elearning forum post page
Adding a new post
=================
When users click on *New Post*, Odoo redirects them to a post template page, where they
can create a post of their own.
.. image:: forums/forum-new-post.png
:align: center
:alt: elearning forum new post template
Here, they enter a title, type their post in the *Description* box, and add tags.
Once they're done with that, all they have to do is click *Post Your Question*, and
their question is immediately posted on the forum, and all participants will be able to interact
and engage with it right away.
.. seealso::
- :doc:`course_essentials`
- :doc:`certification_essentials`
- :doc:`sell_courses_certifications`
- :doc:`karma_reporting`
- :doc:`mailing`

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===================
Karma and Reporting
===================
Odoo provides all the tools and data you will ever need to properly (and accurately) manage your
eLearning courses *and* check on the performance of your participants.
Dashboard
=========
The eLearning dashboard is the first thing you'll see when you open the application. Here, you'll
find all the courses that have been created. Each course on the dashboard has
some easy-to-read statistics, providing a quick overview of the course, its material, and its
participants.
.. image:: karma_reporting/elearning-dashboard-basics.png
:align: center
:alt: elearning dashboard course statistics
To see what the course looks like on the website, click "*View Course*," and Odoo takes you to
the course page on the front-end of your website.
To modify any aspect of the course, simply click on the title of the course you wish to change, and
Odoo takes you to the course template page, which you can freely edit at any time.
If people have left reviews on your course, you can access those by clicking on "Reviews" in the
course box on the eLearning dashboard. You can also access this page by going to
:menuselection:`Reporting --> Reviews`.
Karma
=====
Odoo eLearning allows users to create a gamified environment with unique Karma points.
Gamification with Karma points is a great way to create a better user experience for your
participants.
The use of Karma increases engagement, and entices participants to collect as many points as they
can throughout the course, so they can level up.
You can set points for each action on every course.
.. image:: karma_reporting/elearning-karma-tab.png
:align: center
:alt: elearning karma tab
Reporting
==========
Under the *Reporting* menu in the header, you can quickly access in-depth analytics and detailed
data about your courses, content, revenues, reviews, quizzes, forums, and certifications.
Having access to this high-level of information helps you enhance the quality of your eLearning
courses moving forward.
.. image:: karma_reporting/elearning-reporting-menu.png
:align: center
:alt: elearning reporting menu
Once you're on the *Reporting* page of your choice, you can easily change the way the data is
displayed (depending on what you're analyzing at the moment).
Visual options include: bar chart, line chart, pie chart, stacked, list view, pivot view, or
graph view. Odoo is designed to adapt to any of your analytical needs.
.. image:: karma_reporting/elearning-picture-of-a-graph.png
:align: center
:alt: elearning reporting graph view
You can also download all your data (in .xls format) with Odoo's download button, located in the
list and pivot view of data.
.. image:: karma_reporting/elearning-red-square-around-a-download-icon.png
:align: center
:alt: elearning download data button
.. seealso::
- :doc:`course_essentials`
- :doc:`certification_essentials`

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====================
Mailing in eLearning
====================
Now that you've completed the creation of your eLearning course, it's time to let your
participants know about it! And what better way to do *that* then with some mass mailing?
To do that, you'll need to activate the *Mailing* setting in the *eLearning* application
(:menuselection:`Configuration --> Settings --> Activate Mailing`).
You will also need to install the Odoo *Email Marketing* application for this feature to work, as
well.
.. image:: mailing/mailing-setting.png
:align: center
:alt: elearning mailing setting
Once activated, the user sees a *Mail Attendees* smart button on every course template page.
.. image:: mailing/mailing-attendees-smart-button.png
:align: center
:alt: elearning mailing attendees smart button
When clicked, the user is taken to a mass mailing template, where they can fully customize and
design a message to send to all participants of the course. Odoo provides a number of
professional-grade templates to choose from.
.. image:: mailing/mailing-template.png
:align: center
:alt: elearning mailing template
Then, the user can either *Send*, *Schedule*, or *Test* their mass mailing message.
.. image:: mailing/mailing-send-button.png
:align: center
:alt: elearning mailing send button
.. seealso::
- :doc:`course_essentials`
- :doc:`certification_essentials`
- :doc:`sell_courses_certifications`
- :doc:`forums`

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===============================
Sell courses and certifications
===============================
Odoo's user-friendly interface is built to help users sell courses online quickly and easily.
And the best part is, unlike other online marketplaces, Odoo will *never* take a cent away from
your sales.
Configuration
=============
First, you'll need to open the *eLearning* app, and activate the *Sell on eCommerce* feature. To
do that, go to :menuselection:`Configuration --> Settings` and activating the
*Sell on eCommerce* feature.
In addition to this feature, you'll need to install the eCommerce application, too (if you
haven't already).
Don't worry, Odoo will automatically remind you about this when you activate the
*Sell on eCommerce* feature.
.. image:: sell_courses_certifications/elearning-sell-on-ecommerce.png
:align: center
:alt: elearning sell on ecommerce feature in settings
Following that, navigate to the template page of the course you want to sell, open the
*Options* tab, and set the *Enroll Policy* to "On payment." Then, link it to a product.
.. image:: sell_courses_certifications/elearning-enroll-policy.png
:align: center
:alt: course template options tab enroll policy on payment
Create products
===============
Youll need to create your course as a product in your catalog in order to sell it. You can do this
directly from your eLearning course dashboard, by selecting *Create* then *Edit*.
If your product already exists, but you want to modify it, you can always edit it at any time.
Simply open the product form directly from the course, by clicking the icon next to the product
name, and make any changes youd like.
.. image:: sell_courses_certifications/elearning-product-type.png
:align: center
:alt: elearning course template product type
Remember to give your course an appropriate product title. That way, your customers will know
exactly what the product is right away without any confusion.
Make sure to set the product as "Can be sold" and select "Service" as the product type. Dont forget
to set the "Public Price," which is the value that will be displayed as the sales price for your
course on the front-end of the website.
Also, if youd like to add an image to this product, you can do that here, as well. Don't forget
to hit *Save* before moving on.
Publish the product (course)
============================
Once youve created a new product, it will remain "Unpublished" by default. This means customers
wont be able to see it available on the website until it is officially "Published."
In order to publish your course as a product, go to the front-end of the website, and click the
switch next to "Unpublished."
Youll know your course is published, and available to all customers, when it turns green and
reads, "Published."
.. image:: sell_courses_certifications/elearning-go-to-website.png
:align: center
:alt: elearning go to website smart button
.. image:: sell_courses_certifications/elearning-publish.png
:align: center
:alt: elearning publish button
Sell certifications
===================
If you wish to sell a certification, simply create a course with the desired certification that
you want to sell, and follow the same procedure you would to sell a course. This feature allows
you to sell a certification at the end of a course (or training).
.. seealso::
- :doc:`course_essentials`
- :doc:`certification_essentials`
- :doc:`mailing`

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