Commit Graph

10 Commits

Author SHA1 Message Date
Baptiste Vergote
3a6366b18f [WIP][IMP] mailing: recurring support questions
This is a long term project, following the recurring question we currently face at the support func & tech

Done in the commit:
1/ Modify the references to discuss/advanced/ to match a newly created folder
specific for email communication (more generic and not specifically linked to the discuss app)
called `email_communication`.

2/ Creation of the new folder under 'Practical Information' in the documentation/user (bottom of the page)
that will handle of the mechanism around emails, including (none exhaustive list)

1/ Modify the references to discuss/advanced/ to match a newly created folder
specific for email communication (more generic and not specifically linked to the discuss app).

2/ Creation of the new folder under 'Practical Information' in the documentation/user (bottom of the page)
that will handle of the mechanism around emails, including (none exhaustive list):

email_communication/get_started.rst > A small introduction of the content of this section Email communication

email_communication/get_helped.rst > A file that is providing reason why the emails might not be properly sent
  + contact the support and what to tell them. In order to have the quickest and best answer.

email_communication/advanced/mail_servers.rst > An explanation on how to use an outgoing mail server in Odoo.
  + how to configure SPF DKIM DMARC for Odoo.
    (Not modified yet, only mv from `discuss` folder)

email_communication/advanced/email_template.rst > Contain informations about email templates
    (Not modified yet, only mv from `discuss` folder)

More to come, in collaboration with GOR, EDV, JQU, ALA

task-1925363
2021-04-27 13:19:37 +02:00
Andrée Van Gorp (avg)
12561f96ff [ADD] practical: new doc about database upgrade 2020-12-21 14:45:15 +01:00
Richard Mathot
c9dbc4da09 [IMP] practical/db_management: hosting changes (#782)
Recurring support questions

Task 2185120
2020-12-15 15:48:54 +01:00
Antoine Vandevenne (anv)
142e1926f3 [MERGE] Forward-port of branch 11.0 to 12.0 2020-02-20 11:10:41 +01:00
Antoine Vandevenne (anv)
108dae79c5 [ADD] contributing: add doc for contributing to the documentation 2020-02-20 10:52:42 +01:00
Richard Mathot
32219761ea
[ADD] support: documentation for support services 2019-08-28 13:59:54 +02:00
efaOdoo
40599a91fd [ADD]Documentation: added new section eplaining My Account
The new section has been named My Odoo Portal and it is a small guide about what you can find and manage from My Account page. It is accessible from Practical
2018-05-04 14:40:32 +02:00
Denis Ledoux
14664038cc [ADD] odoo_sh: documentation 2018-03-29 10:49:27 +02:00
Yannick Tivisse
d41451129b [IMP] Move legal section into Practical Information 2016-12-22 14:14:12 +01:00
Damien Bouvy
60ab9a5634 [IMP] db_management: rework section for future content
The "database management" section was just a big fourre-tout.

This commit splits a new "Practical Info" section from the
"Applications" section and split the db management page in
3 sub-pages that will be soon extended.
2016-12-22 13:58:34 +01:00