Commit Graph

36 Commits

Author SHA1 Message Date
samueljlieber
97f9ae1b95 [FIX] clean unused resource files
Part-of: odoo/documentation#12010
Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
2025-02-13 08:44:14 +00:00
Felicious
c353ef2640 [REF] inventory: restructure shipping section
closes odoo/documentation#10398

Signed-off-by: Felicia Kuan (feku) <feku@odoo.com>
Co-authored-by: Sam Lieber (sali) <36018073+samueljlieber@users.noreply.github.com>
2024-08-08 00:40:36 +00:00
Jonathan Castillo (jcs)
32aafb08cb [MOV] documentation structure reorganization
This commit aims to improve the documentation's navigability by
redefining some categories' purposes and titles.

There is a redirection rule for each documentation page moved.
This ensures that users won't have a 404 error message.

task-3217827

closes odoo/documentation#8056

Signed-off-by: Jonathan Castillo (jcs) <jcs@odoo.com>
2024-03-11 13:59:04 +00:00
John Holton (hojo)
59791c252b [REF] Inventory: Restructure Inventory scope
closes odoo/documentation#5700

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-12-07 20:11:38 +00:00
jopa-odoo
590fc79726 [FIX] helpdesk: remove type on receiving tickets page
closes odoo/documentation#6000

Signed-off-by: Xavier Platteau (xpl) <xpl@odoo.com>
2023-10-05 14:18:45 +00:00
Donatienne Pirlot
c60ec48c9d [ADD] forum: create the forum documentation
This PR adds a page describing how to create, use and moderate a forum.
It creates references in the elearning page as karma features are shared.
It removes redundant information from the helpdesk/overview/help_center
page and links back to the more detailed forum page.

task-3283274

closes odoo/documentation#4245

Signed-off-by: Xavier Platteau (xpl) <xpl@odoo.com>
2023-08-29 10:12:47 +00:00
Jess Rogers (jero)
bafe824f38 [IMP] helpdesk: update help center documentation
closes odoo/documentation#3864

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-06-23 22:43:37 +02:00
Jess Rogers (jero)
b7efbb61b1 [IMP] helpdesk: combine and update invoice time docs
closes odoo/documentation#3974

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-06-01 00:22:59 +02:00
Jonathan Castillo (jcs)
ebeebbcd45 [MOV] accounting: restructuration of the accounting documentation
This commit improves the structure of the accounting documentation by
- reducing the levels necessary to reach the information
- grouping some docs
- moving content to their parent category page (content in all levels)
- renaming some sections to reflect the structure of the app better

task-3330093

closes odoo/documentation#4470

Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
2023-05-20 08:26:00 +02:00
Jess Rogers (jero)
cbffc99b0f [IMP] helpdesk: update aftersales services
closes odoo/documentation#3643

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-05-15 20:04:20 +02:00
Jess Rogers (jero)
84390f4461 [IMP] helpdesk: updated 16.0 reporting doc
closes odoo/documentation#3690

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-05-11 02:34:44 +02:00
Jess Rogers (jero)
6c6f2398dd [IMP] helpdesk: update ratings doc
closes odoo/documentation#3664

Signed-off-by: Jessica Rogers (jero) <jero@odoo.com>
2023-04-24 21:45:03 +02:00
Jonathan Castillo (jcs)
e28ca153cb [MOV] live chat: structure
task-3269837

closes odoo/documentation#4107

Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
2023-04-11 21:54:07 +02:00
Jess Rogers (jero)
a1b86849b7 [IMP] helpdesk: update ticket closing
closes odoo/documentation#3656

Signed-off-by: Jessica Rogers (jero) <jero@odoo.com>
2023-04-11 15:02:03 +02:00
Jess Rogers (jero)
401a19fcdc [IMP] helpdesk: updated sla policies
closes odoo/documentation#3509

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-04-07 22:22:24 +02:00
Jess Rogers (jero)
ab0d9c239d [IMP] helpdesk: updated ticketing channels setup
closes odoo/documentation#3505

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>
2023-03-24 23:09:53 +01:00
Jess Rogers (jero)
da2e4a1a60 [IMP] helpdesk: updated teams and stages setup content
closes odoo/documentation#3503

Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
2023-03-24 11:18:29 +01:00
Jonathan Castillo (jcs)
17319f92b2 [FIX] *: RST cleanup
RST cleanup to comply with the RST guidelines. This is required so we
can use "make test", as there are currently hundreds of errors. For now,
it is unusable because of the oldest code in this repo.

closes odoo/documentation#3581

Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
2023-02-15 12:51:21 +01:00
Jess Rogers (jero)
b34e8b6344 [IMP] helpdesk: close_ticket.rst cleanup
closes odoo/documentation#3386

X-original-commit: 8396c2a4ad
Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
Signed-off-by: Jessica Rogers (jero) <jero@odoo.com>
2023-01-24 20:02:22 +01:00
Victor Feyens
968ed0a17a [FIX] *: enforce 1 newline on files end
Part-of: odoo/documentation#2983
2022-11-18 20:30:00 +01:00
Michelle Vu (mivu)
29f725955d [IMP] helpdesk: update field names and screenshots
In Odoo v15, the field names for "Timesheet on Ticket" and "Time
Reinvoicing" changed to "Timesheets" and "Time Billing", respectively.
The "Tickets" button on the project card is also no longer available in
Odoo v15. Updated the RST file to reflect these changes, and also
updated screenshots to match.

Fixes PR #2094
Closes Odoo Task 2870115

closes odoo/documentation#2580

X-original-commit: 30a38d23d0
Signed-off-by: Victor Feyens (vfe) <vfe@odoo.com>
2022-08-09 14:38:43 +02:00
Michelle Vu (mivu)
9f764682c3 [IMP] helpdesk: clarify postpaid support and delete mentions of tasks
If committed, this will delete mentions of project tasks in the "Invoice
Time Spent on Tickets (Postpaid Support Services)" v14.0 user doc. It
also deletes unnecessary steps and screenshots about creating and
configuring a new Project and updates the steps and screenshots for the
"Create a sales order" and "Link the Helpdesk ticket to the SO" sections.

Fixes PR #1901
Closes Odoo Task 2870104

closes odoo/documentation#2479

X-original-commit: 521cee8aa0
Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
2022-07-14 11:43:02 +02:00
Michelle Vu (mivu)
8ffc93b3c1 [IMP] helpdesk: update flow and images for reinvoicing time
closes odoo/documentation#2097

X-original-commit: 00ec789d96
Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
2022-05-27 11:46:02 +02:00
Antoine Vandevenne (anv)
8722ea902e [MOV] content/*: move resource files into their related page's directory
Since odoo/documentation#903, the guideline for the location of new
resource (images, downloadable files, RST includes...) files is to place
those inside the directory of the RST page that references them.

For example, if `doc1.rst` has a reference to `image.png` and to
`download.zip`, the file structure should look like this:

├── parent_doc/
│     └── doc1/
│     │     └── image.png
│     │     └── download.zip
│     └── doc1.rst
│     └── doc2.rst
├── parent_doc.rst

Before this commit, most of the resource files were still located inside
'media' directories holding all the resource files referenced by RST
pages located at the same level as these directories. In the example
above, a single 'media' directory would hold all the resource files
referenced by both `doc1.rst` and `doc2.rst`. Doing so prevented us from
figuring out easily which resource file was referenced by which RST page
and, thus, lead to unused resource files piling up in the repository. It
also made it more complicated to define codeowners regex rules because a
team could not simply be assigned to `/some_page.*` but needed to be
assigned to both `/some_page\.rst` and to the location of 'media'.

In order to help new content writers figure out the guideline when
taking examples from other RST pages, this commit retroactively applies
the guideline to existing resource files and 'media' directories. The
left-over resource files that are not referenced by any RST page are
removed.

task-2497965

Part-of: odoo/documentation#2068
2022-05-20 14:18:54 +02:00
BVE
f2179ad8a0 [ADD] email_communication: new documentation regarding general emailing
Creation of a new submenu under Applications/General for the Email communication.
Moved advanced of dicuss to this new submenu + adding of content regarding
frequently asked question in support.

Redirection has been done on other files pointing to Discuss/Advanced to match
the new folder email_communication.

Modified content in:
- Email servers: split and move configuration part under email_domain
- Email domain: covering information about SPF DKIM and DMARC configurations by JQU
- Email templates: (how to use the functions) by GOR
- Email common: answering frequently asked questions + common issues by ALA

closes odoo/documentation#1550

X-original-commit: ce8a02d46a
Signed-off-by: Vergote Baptiste (bve) <bve@odoo.com>
2022-02-07 12:11:43 +00:00
Antoine Vandevenne (anv)
b30f28a3c4 [MERGE] Forward-port of branch 13.0 to 14.0 2021-06-09 12:22:50 +02:00
Antoine Vandevenne (anv)
251438d569 [MERGE] Forward-port of branch 12.0 to 13.0 2021-06-09 12:10:06 +02:00
Jonathan Castillo
193e22492c [MERGE] Forward-port of branch 13.0 to 14.0 2021-06-04 17:21:14 +02:00
Jonathan Castillo
400b3f52b7 [MOV] general: renames "odoo_basics" into "users" + split content
This commit is part of a larger work to improve the documentation's
structure. The toctree structure used to add levels to create categories
and make the structure visually more understandable.
With the new version of the documentation, plenty of these categories
are now redundant.

Since other docs were moved away from the section "basics" with previous
commits, this category is renamed "users settings"
This commit:
- renames "basics" into "users settings"
- moves the content from "odoo_basics/users" to "users"
  - it moves the content about "access rights" to a child doc

task-2535899
2021-06-04 13:51:18 +02:00
Victor Feyens
8ad392222b [MERGE] Forward-port of branch 13.0 to 14.0 2021-05-17 19:00:31 +02:00
Victor Feyens
87ab494b42 [MERGE] Forward-port of branch 12.0 to 13.0 2021-05-17 18:29:11 +02:00
Victor Feyens
dc49cd9e7b [IMP] *: links improvements
* use absolute paths when cleaner than relative paths
* fix some sphinx issues / todos
2021-05-17 15:32:24 +02:00
Victor Feyens
326de4b39e [FIX] *: absolute links to odoo.com/documentation 2021-05-17 15:32:24 +02:00
Antoine Vandevenne (anv)
74c9f94d16 [MERGE] Forward-port of branch 13.0 to 14.0 2021-05-04 16:51:07 +02:00
Antoine Vandevenne (anv)
8a6ad77935 [MERGE] Forward-port of branch 12.0 to 13.0 2021-05-04 16:31:06 +02:00
Antoine Vandevenne (anv)
e3fee2cf46 [REF][MOV] documentation apocalypse
Prior to this commit, the Odoo documentation was mainly split between
two repositories: odoo/odoo/doc and odoo/documentation-user. Some bits
of documentation were also hosted elsewhere (e.g., wiki, upgrade, ...).
This was causing several problems among which:
  - The theme, config, Makefile, and similar technical resources had to
    be duplicated. This resulted in inconsistent layout, features, and
    build environments from one documentation to another.
  - Some pages did not fit either documentation as they were relevant
    for both users and developers. Some were relevant to neither of the
    two (e.g., DB management).
  - Cross-doc references had to be absolute links and they broke often.
  - Merging large image files in the developer documentation would bloat
    the odoo/odoo repository. Some contributions had to be lightened to
    avoid merging too many images (e.g., Odoo development tutorials).
  - Long-time contributors to the user documentation were chilly about
    going through the merging process of the developer documentation
    because of the runbot, mergebot, `odoo-dev` repository, etc.
  - Some contributors would look for the developer documentation in the
    `odoo/documentation-user` repository.
  - Community issues about the user documentation were submitted on the
    `odoo/odoo` repository and vice-versa.

Merging all documentations in one repository will allow us to have one
place, one theme, one work process, and one set of tools (build
environment, ...) for all of the Odoo docs.

As this is a good opportunity to revamp the layout of the documentation,
a brand new theme replaces the old one. It features a new way to
navigate the documentation, centered on the idea of always letting the
reader know what is the context (enclosing section, child pages, page
structure ...) of the page they are reading. The previous theme would
quickly confuse readers as they navigated the documentation and followed
cross-application links.

The chance is also taken to get rid of all the technical dangling parts,
performance issues, and left-overs. Except for some page-specific JS
scripts, the Odoo theme Sphinx extension is re-written from scratch
based on the latest Sphinx release to benefit from the improvements and
ease future contributions.

task-2351938
task-2352371
task-2205684
task-2352544

Closes #945
2021-05-04 15:44:00 +02:00