68 lines
3.3 KiB
ReStructuredText
68 lines
3.3 KiB
ReStructuredText
.. _terms_of_sale:
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=====================
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General Terms of Sale
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=====================
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.. note:: Last revision: May 5, 2017.
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These General Terms of Sale govern the sale of products and services by
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Odoo S.A. and its affiliates (collectively, "Odoo S.A.") to the client.
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Additional terms may apply for services provided by Odoo S.A. (for example, the
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Enterprise Subscription Agreement). If these additional terms are inconsistent
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with the General Terms of Sale, the additional terms will prevail over these
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General Terms of Sale.
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Please read these terms carefully before placing an order with Odoo S.A. By
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accepting an order with Odoo S.A., the client marks his acceptance with these
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terms.
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The client explicitly waives its own standard terms and conditions, even if
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these were drawn up after these standard terms and conditions of sale. In
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order to be valid, any derogation must be expressly agreed to in advance in
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writing.
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Our invoices are payable within 21 working days, unless another payment
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timeframe is indicated on either the invoice or the order. In the event of
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non-payment by the due date, Odoo S.A. reserves the right to request a fixed
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interest payment amounting to 15% of the sum remaining due. Odoo S.A. will be
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authorised to suspend any provision of services without prior warning in the
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event of late payment.
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If a payment is still outstanding more than sixty (60) days after the due
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payment date, Odoo S.A. reserves the right to call on the services of a debt
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recovery company. All legal expenses will be payable by the client.
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Certain countries apply withholding at source on the amount of invoices, in
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accordance with their internal legislation. Any withholding at source will be
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paid by the client to the tax authorities. Under no circumstances can Odoo S.A.
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become involved in costs related to a country's legislation. The amount of the
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invoice will therefore be due to Odoo S.A. in its entirety and does not include
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any costs relating to the legislation of the country in which the client is
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located.
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Odoo S.A. undertakes to do its best to supply services in due time in accordance
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with the agreed timeframes. However, none of its obligations can be considered
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as being an obligation to achieve results. Odoo S.A. cannot, under any
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circumstances, be required by the client to appear as a third party in the
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context of any claim for damages filed against the client by an end consumer.
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In order for it to be admissible, Odoo S.A. must be notified of any claim by
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means of a letter sent by recorded delivery to its registered office within 8
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days of the delivery of the goods or the provision of the services.
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To the maximum extent permitted by law, the aggregate liability of each party
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together with its affiliates arising will not exceed 50% of the total amount
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paid by the Customer under these terms during the 12 months immediately
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preceding the date of the event giving rise to such claim. Multiple claims shall
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not enlarge this limitation.
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Odoo S.A. reserves the right to modify these terms at any time without prior
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notice. The client will be subject to the terms in force at the time of
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acceptation of those terms.
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All our contractual relations will be governed exclusively by Belgian law.
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Moreover, any dispute that may arise will be subject exclusively to the
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jurisdiction of the courts of the Nivelles arrondissement (Belgium).
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