documentation/locale/sources/marketing.pot

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#: ../../content/applications/marketing.rst:3
msgid "Marketing"
msgstr ""

#: ../../content/applications/marketing/email_marketing.rst:3
msgid "Email Marketing"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview.rst:3
#: ../../content/applications/marketing/events/overview.rst:3
#: ../../content/applications/marketing/marketing_automation/overview.rst:3
#: ../../content/applications/marketing/sms_marketing/overview.rst:3
#: ../../content/applications/marketing/social_marketing/overview.rst:3
#: ../../content/applications/marketing/survey/overview.rst:3
msgid "Overview"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:3
msgid "Work with Mailing Lists"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:5
msgid "Mailing lists can be a goldmine for your company’s marketing department as they can provide leads for sales, focus groups for testing new products, and consumers to provide feedback on satisfaction, for example."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:10
msgid "Create mailing lists"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:12
msgid "Go to :menuselection:`Mailing lists --> Mailing lists --> Create`. Enable the option *Is Public* to make the list visible for users when unsubscribing."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:19
msgid "Once your mailing list is created, you can manually add contacts clicking on *Create*. *Import* a list of contacts if you have it from a previous tool."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:23
msgid "Linking a mailing list to my website"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:26
msgid "Create a mailing list called Newsletter, as you use this strategy to advertise and communicate new ideas to subscribers interested in listening."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:27
msgid "Go to your *Website*, add a *Newsletter* block and choose the respective mailing list."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:34
msgid "Contacts"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:36
msgid "Under :menuselection:`Mailing Lists --> Mailing List Contacts` see a list of all contacts under all your mailing lists, and the ones you individually created here."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:43
msgid "Open a contact form to see or add different mailing lists to which the contact is or will be part of."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/mailing_lists.rst:51
#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:46
msgid ":doc:`send_emails`"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:3
msgid "Manage Unsubscriptions and Blacklist"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:5
msgid "It is best practice, and legally required, to allow recipients to unsubscribe from mailing lists as you do not want your audience to think that your company is using any tactics that are dishonest or spammy."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:10
msgid "Enable the Blacklist feature"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:12
msgid "Go to :menuselection:`Configuration --> Settings` and enable the option *Blacklist Option when Unsubscribing*."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:19
msgid "Now, once the user clicks on the *Unsubscribe* link on your email, he is redirected to the following page:"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:28
msgid "After clicking on the unsubscribe button when using the test feature, you are sent to an error page (*error 403 - Access Denied*). If you want to be sure the link is working properly, create your mass mail and send it only to a personal email."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:32
msgid "In addition to having the option of unsubscribing from specific mailing lists, the user can also blacklist himself, meaning that he will not receive *any* more emails from you."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:36
msgid "The mailing list has to be configured as *Public* in order to be visible for users."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:38
msgid "Under :menuselection:`Configuration --> Blacklist`, blacklisted email addresses are shown."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:39
msgid "When opening the record, as a *Log note*, a description-history is kept."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/manage_unsubscriptions.rst:47
msgid ":doc:`mailing_lists`"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:3
msgid "Send Emails Marketing and Manage Campaigns"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:5
msgid "Emails allow you to effectively, and at a low cost, reach a large number of consumers while being able to customize your message in a way that resonates with them. It is measurable, and a call-to-action oriented channel."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:10
msgid "Choose the right target and create the message"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:12
msgid "Go to :menuselection:`Mailings --> Create`."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:14
msgid "Choosing *Contacts* as *Recipients* (for example), allows you to add specifications to match just certain contacts, filtering your target."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:21
msgid "With a trial databases, you have a limit of 50 emails per day; on Odoo SH Cloud Platform the limit is 200. There is a possibility to increase these numbers by contacting Odoo Support. To contact Support, `click here <https://www.odoo.com/help>`_."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:25
msgid "Under *Mail Body*, choose a layout and make the modifications needed by dragging, dropping and double-clicking on content. Note that it is possible to start from scratch selecting the *blank* template option."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:34
msgid "Under *Settings*, you can assign someone else as the responsible sender if you do not want it to be you. To do so, change the email address used as the sender (*Send From*)."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:37
msgid "With the *Reply To* radio button, you can also choose to gather answers either on the respective recipients’ records or on a specific email address. Note that this option is not available if you target mailing contacts or contacts as recipients."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:45
msgid "Test, send or schedule a mailing"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:53
msgid "*Save*: the work is allocated in the *draft* column in the Kanban view. Modifications can be made while being in this stage. The option *Discard* deletes the email."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:54
msgid "Click on *Test* and send your message to one, or even multiple, test contacts to avoid errors."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:56
msgid "*Send* triggers the email with the next run and put the work on the *queue* column in the Kanban view."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:58
msgid "*Schedule* allows you to choose a date and time, and puts the email in the *queue* column in the Kanban view."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:61
msgid "The daily limit is applied for **all emails** sent, in other words, throughout all applications. Therefore, if at the end of the day you have remaining ones to be sent, note that they *will not* be sent automatically the next day. You need to force that by opening the email and clicking on *Retry*."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:67
msgid "Manage campaigns"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:69
msgid "Go to :menuselection:`Configuration --> Settings` and enable *Mailing Campaigns*."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:71
msgid "The campaign option is effective as it allows you to organize your marketing efforts and have a centralized view of its metrics."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:72
msgid "Go to *Campaign* and click on *Create* to start one."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:80
msgid "If you use the SMS and Social Marketing applications, as well as the Push Notification feature, you see the option to create content for those channels. You also see the *Campaign* menu within those applications. All of this is possible because the applications work integrated."
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:85
msgid ":doc:`../../../productivity/discuss/advanced/email_servers`"
msgstr ""

#: ../../content/applications/marketing/email_marketing/overview/send_emails.rst:86
#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:79
msgid ":doc:`../../social_marketing/overview/campaigns`"
msgstr ""

#: ../../content/applications/marketing/events.rst:3
msgid "Events"
msgstr ""

#: ../../content/applications/marketing/events/integrations.rst:3
msgid "Integrations"
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:3
msgid "Communicating about my Event using SMS Text Messages"
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:5
msgid "Using SMS as a communication strategy for your event establishes interaction between organizers, attendees, speakers and further targets. It allows your message to be heard whether the goal is to send out reminders, teasers or to advertise."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:10
#: ../../content/applications/marketing/events/overview/tickets.rst:9
#: ../../content/applications/marketing/events/overview/track_talks.rst:9
#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:11
msgid "Configuration"
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:13
msgid "Under *Communication* SMS is a standard feature. That means nothing needs to be enabled or installed."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:16
msgid "On the other hand, to contact the speakers of your event, you need the *SMS Marketing* application installed, and to enable *Schedule & Tracks* under :menuselection:`Events --> Configuration --> Settings`."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:23
msgid "The *Schedule & Tracks* feature allows you to manage the agenda and speakers of your event. For more details watch: `Creating an agenda for your event <https://www.odoo.com/slides/slide/create-an-agenda-for-your-event-717?fullscreen=1>`_."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:28
msgid "Send SMSs to attendees"
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:30
msgid "Under *Communication*, the message’s target is the attendees of your event."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:32
msgid "You can choose to confirm each registration with the *Registration* template, and to send a reminder shortly before the event takes place with the *Reminder* template."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:38
msgid "To make changes in an existing template, click on the external link."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:45
msgid "Send SMSs to speakers and further targets"
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:47
msgid "The benefit of the integration with the *SMS Marketing* application is that you can choose the target you would like your message to be delivered to. To get started, click on *Contact Track Speakers*."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:56
msgid "If *Event Track* is not your target (*Recipient*), choose the right one. *Filters* are eligible here."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:58
msgid "In the example below, the SMS would be sent to the speakers who are in the stage *Proposal* on *Event Track*."
msgstr ""

#: ../../content/applications/marketing/events/integrations/integration_sms.rst:65
msgid "Credits are required to be able to send SMSs. For more information about Pricing :doc:`click here <../../sms_marketing/pricing/pricing_and_faq>`, and, about IAP Services :doc:`here <../../../general/in_app_purchase/in_app_purchase>`."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:3
msgid "Create your First Event"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:5
msgid "Some of the reasons why hosting events is essential are:"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:7
msgid "To create an engaging experience with your audience;"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:8
msgid "To generate word of mouth about your company;"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:9
msgid "To allow networking;"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:10
msgid "To provide an opportunity for sales representatives to walk their prospects through the product and even their pipeline."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:14
#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:11
#: ../../content/applications/marketing/survey/overview/create.rst:11
msgid "Get started"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:16
msgid "Under the menu *Events*, have a view of all existing events and some key information, such as the number of expected and confirmed attendees."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:23
msgid "To start a new one, click on *Create* and fill in the form with all the needed information. Enable *Website Menu* to have the menus *Introduction*, *Location*, and *Register* being shown on your event’s website page."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:31
msgid "To personalize these pages, click on *Edit* to open the `website builder <https://www.odoo.com/slides/slide/website-basics-643?fullscreen=1>`_, and edit content by dragging and dropping blocks."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:40
msgid "Tab: Tickets"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:43
msgid "Go to :menuselection:`Events --> Configuration --> Settings` and enable :doc:`Tickets and Online Ticketing <tickets>`."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:46
msgid "Now, under the *Tickets* Tab, add lines to include the different ticket types you offer. Include the price, the start and end dates for registrations, and even the maximum number of tickets that can be sold."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:48
msgid "The *Reserved Seats* and *Unconfirmed Seat Reservations* are counted as attendees are marked as :doc:`confirmed <track_attendees>` or not."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:55
msgid "Tab: Communication"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:58
msgid "Choose the email and/or SMS message template, as well as the frequency with which you would like to communicate with your attendees under the tab *Communication*."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:61
msgid "Create a template on the fly or choose an existing one. Define the *Interval* (2, 7, 15..) for the *Unit* (days, hours, weeks, etc.), and the *Trigger* action (after registration, after the event, etc.)."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:68
#: ../../content/applications/marketing/survey/overview/create.rst:22
msgid "Tab: Questions"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:70
msgid "Go to :menuselection:`Configuration --> Settings` and enable *Questions*."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:72
msgid "Now, under the tab *Questions*, edit your questions and answers, choosing if you would like your questionnaire to be asked per order or per registration."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:75
msgid "Example of a registration for 3 attendees: if enabling the option *Ask each attendee*, the questionnaire is shown 3 times, meaning that answers can vary for each attendee; if *Ask each attendee* is not enabled, the questionnaire is shown once, resulting in a global answer."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:81
msgid "Once your event is *Confirmed*, you can manage attendees badges, and mark the event as *Finished*. Events marked as *Finished* can be *Set to draft*, putting the event back to an *Unconfirmed* stage from which it can be edited and used again."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:90
msgid "Publish your event"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:92
msgid "*Go to Website* and turn *Published* on."
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:99
msgid ":doc:`track_attendees`"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:100
#: ../../content/applications/marketing/events/overview/track_attendees.rst:45
msgid ":doc:`tickets`"
msgstr ""

#: ../../content/applications/marketing/events/overview/create_event.rst:101
#: ../../content/applications/marketing/events/overview/track_attendees.rst:46
msgid ":doc:`track_talks`"
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:3
msgid "Selling Tickets"
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:5
msgid "If you automate processes, you save time. If you give attendees multiple payment options to choose from, you allow flexibility and open margins for more registrations to happen."
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:11
msgid "Go to :menuselection:`Configuration --> Settings` and activate *Tickets* and *Online Ticketing*."
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:13
msgid "*Tickets* allow tickets to be sold :ref:`events/create_event/through_sales_orders`. *Online Ticketing* allows the sale of tickets to happen :ref:`events/create_event/through_the_website`."
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:22
msgid "Through Sales Orders"
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:24
msgid "On the *Sales* application, choose the event product you created and add it as a product line. A window pops-up, allowing you to choose the event for which you want to create the sales order."
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:32
msgid "Remember to create a product form for the event registration, under *Product*, in the *Sales* application, and to add that same product under your event’s form."
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:43
msgid "Through the Website"
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:45
msgid "On the website, once tickets are added to the cart, the user can continue the transaction choosing among the payment methods you chose to have available."
msgstr ""

#: ../../content/applications/marketing/events/overview/tickets.rst:53
msgid ":doc:`../../../general/payment_acquirers/payment_acquirers`"
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:3
msgid "Track your Attendees"
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:5
msgid "Attendees are at the heart of your event. Keeping track of their number and managing their registration and attendance is necessary for planning and analyzing reasons."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:9
msgid "Attendees list and attendance"
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:11
msgid "Once attendees have registered or bought their tickets, they are added to the *Attendees* list."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:12
msgid "Tickets sold through sales orders validate attendees as soon as the quotation is confirmed."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:18
msgid "The check mark button is used to confirm the registration. Once a registration is confirmed, attendance can be marked."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:26
msgid "Bagdes and cancellations"
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:28
msgid "On the attendees form, choose to send badges manually by clicking on *Send By Email*. *Cancel Registration* to have that attendee being moved to the *Cancelled* stage."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:36
msgid "To see a list of your canceled attendees, under *Filters*, add a *Custom Filter* choosing *Status > is > Cancelled*."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_attendees.rst:44
#: ../../content/applications/marketing/events/overview/track_talks.rst:49
msgid ":doc:`../integrations/integration_sms`"
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:3
msgid "Track and Manage Talks"
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:5
msgid "Allow partners to submit talk proposals so they can share their knowledge and expertise. Good speakers and talks are what make your event great."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:11
msgid "Go to :menuselection:`Events --> Configuration --> Settings` and enable *Schedule & Tracks*."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:14
msgid "Now, in your event's form, once *Website menu* is enabled, the options *Tracks on Website* and *Track Proposals on Website* become available. Enabling them adds the menus *Talks*, *Talk Proposals*, and *Agenda* to your website."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:20
msgid "Besides having the ability to suggest their own talks, the website now allows users to see a list of the whole agenda and scheduled talks."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:28
msgid "To handle tracks internally and not have the menus *Talks*, *Talk Proposals*, and *Agenda* online, use the menu *Tracks* individually."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:32
msgid "Publishing speaker proposals"
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:34
msgid "Once partners have filled in the appropriate form and submitted their proposals, a new *Proposal* is instantly created under the menu *Track*."
msgstr ""

#: ../../content/applications/marketing/events/overview/track_talks.rst:41
msgid "If the proposal is accepted and can go online, simply open its form and click on *Go to Website*. From the website page, turn *Published* on."
msgstr ""

#: ../../content/applications/marketing/marketing_automation.rst:3
msgid "Marketing Automation"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced.rst:3
msgid "Advanced"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:3
msgid "Understanding Metrics"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:4
msgid "Metrics are values that help you measure progress and can be a powerful way of linking your employees to goals."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:9
msgid "When you create a workflow in Odoo, its visual content already shows metrics in a graph form and in numbers."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:10
msgid "Let’s consider the example below:"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:19
msgid "The *Target* - business object - is *Lead/Opportunity* and was narrowed down to the ones whose *Tag Name* contain the description “Product”, and have an email address set."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:20
msgid "A total number of 20 records match the criteria."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:28
msgid "Out of those 20 records, 25 have become participants, in other words, they have matched the criteria."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:36
msgid "Every time the system runs, updating numbers and triggering actions, it will look at the *Target* model and check if new records have been added or modified, keeping the flow up-to-date."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:41
msgid "The filter here is applied to *all* activities. Leads that lose the tag in the meantime will be excluded from later activities."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:45
msgid "*Records* is a real-time number, therefore while the workflow is running, changes in opportunity records can be made - delete, add, adjustment - updating the number of records, but not changing the number of participants, as the metric *will not* exclude opportunities that have been set as participants before. It will just add new ones. For this reason, the number of *Records* can be different from the number of *Participants*."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:0
msgid "You can also have filters applied to activities individually, under *Domain*. A useful feature to specify an individual filter that will only be performed if the records satisfied both filters, the activity and its domain one."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:0
msgid "Example: for an activity sending an SMS, you could make sure a phone number is set to avoid triggering a SMS that would never be sent and crash."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:64
msgid "*Success* is the number of times the searching for participants - that match the filter(s) of that activity - was performed successfully in relation to the total number of participants."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:65
msgid "If a participant does not match the conditions, it will be added to *Rejected*."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:71
msgid "Hovering over the graph, you can see the number of successful and rejected participants, per day, for the last 15 days."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:75
msgid "Every time a new record is added to the *Target* model, it will be automatically added to the workflow, and, it will start the workflow from the beginning (parent action)."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:79
msgid ":doc:`../overview/automate_actions`"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:80
msgid ":doc:`../overview/segment`"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/advanced/understanding_metrics.rst:81
msgid ":doc:`../overview/test`"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:3
msgid "Automate Actions and Create a Workflow"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:4
msgid "Automated workflows are a sign that you are building intelligent, data-driven, multifaceted campaigns to enable the delivery of the right message, to the right prospects, at the right time. It also speeds up processes and creates a seamless experience for employees."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:9
msgid "Segment and create a campaign"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:10
msgid "Go to :menuselection:`Campaigns --> Create`."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:12
msgid "In the example below, the *Marketing Automation* application is fully integrated with *Contacts*."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:14
msgid "But it can also be integrated with other apps like CRM, as long as they are installed in your database."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:23
msgid "Depending on the criteria, the *target model updates itself* while the campaign is running. That means that every new record that meets the criteria will be added to the workflow."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:25
msgid "Example: a campaign starts for leads that have no salesman assigned. If at some point, those leads get to have a salesman assigned to it, the campaign will stop running."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:29
msgid "Create a parent activity and start to build a workflow"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:30
msgid "Click on *Add new activity*."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:37
msgid "*Trigger* is the field to set for the activity to start to de deployed."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:39
msgid "Adopt an *Expiry Duration* if you would like to stop actions from being executed after a certain amount of time and in subsequence to the trigger."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:42
msgid "Under *Domain* you can narrow down your target, even more, applying filters for this specific activity."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:47
msgid "Add Child Activities"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:48
msgid "A *child activity* is an action that will take place based on a condition."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:50
msgid "You can either create or add a child activity if on the previous one: the email was opened or not, the email was replied or not, the link was clicked or not, the email bounced back."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/automate_actions.rst:59
#: ../../content/applications/marketing/marketing_automation/overview/test.rst:53
msgid ":doc:`segment`"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:3
msgid "Segment the Database with Filters"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:4
msgid "Filters let you reach a granular level of detail in your records."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:7
msgid "How to work with filters"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:8
msgid "When working with filters, you will see that some of the rules have an arrow button next to it, informing you that the parameter has more variables within it."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:18
msgid "More than one parameter line - *node* (+) - can be added under what is called a *branch* (...)."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:19
msgid "To exclude a *node* or a *branch*, click on *Delete node* (x)."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:27
msgid "Every time a new branch is created, you can choose if you would like the records to match *all* criteria of the upcoming rules, or *any*, meaning one rule or the other."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:32
msgid "Use cases"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:34
msgid "**Scenario**: narrow the target down to new opportunities in the pipeline."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:39
msgid "**Scenario**: narrow the target down to suppliers."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:44
msgid "**Scenario**: narrow the leads down to the ones that contain a certain tag name."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:49
msgid "**Scenario**: narrow the target down to the attendees of a specific event that purchase a specific category of ticket."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:55
msgid "**Scenario**: narrow the target down to the employees who have kids."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:60
msgid "**Scenario**: narrow the target down to records with a helpdesk ticket solved."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:66
#: ../../content/applications/marketing/marketing_automation/overview/test.rst:52
msgid ":doc:`automate_actions`"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/segment.rst:67
msgid ":doc:`../../../general/tags/take_tags`"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:3
msgid "Launch a Test and Start a Campaign"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:4
msgid "Before starting a campaign, launching a test allows you to run the workflow on a test contact and view the sequence of events in action, avoiding mistakes."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:8
msgid "Launch a test"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:9
msgid "Click on *Launch a test*."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:12
msgid "Once you have selected the test contact, *Run* the parent activity and the subsequent ones as needed. *Run* and *Stop* activities individually. To stop the whole workflow click on *Stop*."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:22
msgid "Launching a test does not add data to your metrics with the purpose of not introducing wrong inputs to reports."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:27
msgid "Start and stop a workflow"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:28
msgid "Click on *Start* to run the workflow, and on *Stop* to interrupt it. The interruption and new start can happen at any moment. The current status will be shown on the status bar."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:38
msgid "Participants and their specific workflow"
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:39
msgid "*Participants* are all the records that have ever been involved in the campaign."
msgstr ""

#: ../../content/applications/marketing/marketing_automation/overview/test.rst:47
msgid "If you click on *Participants* and open a record, you will find the specific activities the record went/are/will go through, as well as when the workflow was triggered to him. If you wish to cancel an activity click on *Cancel*."
msgstr ""

#: ../../content/applications/marketing/sms_marketing.rst:3
msgid "SMS Marketing"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:3
msgid "Contact Lists and Blacklist"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:5
msgid "Creating your own list of contacts, or importing it, is useful when you want to create specific groups of people, such as the subscribers of your newsletter. It is also the best way to get started if you are coming from another system and already have built an audience. It makes the SMS distribution easier."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:11
msgid "Contact lists"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:13
msgid "Go to :menuselection:`Contacts lists --> Contacts lists --> Create`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:16
msgid "Choose a name for your *Mailing list*, and activate the option *Is Public* if you would like to make the mailing list accessible to your recipients in the unsubscription page (allowing users to update their subscription preferences)."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:22
msgid "History with the Log Notes"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:25
msgid "A record of the mailings sent is kept on the recipient's chatter (whether it is a contact or an opportunity, for example)."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:28
msgid "This is important as you and team members can easily keep track and see a history of the interactions with your contacts or prospects. Example: your sales representative can easily find out which SMS mailing promotions a customer has received or not."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:35
msgid "Blacklist"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:38
msgid "If you are coming from another software and have a list of clients who have already asked to be blacklisted, you can import those entries to your database."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/contact_lists_and_blacklist.rst:39
msgid "For that, go to :menuselection:`Configuration --> Phone Blacklist --> Import`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:3
msgid "Integrations and Templates"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:5
msgid "Using SMS to reach people can be a strategy not just used for advertisement purposes, but also as a reminder of events or issued invoices to your costumers, for example."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:9
msgid "Campaigns"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:11
msgid "First, make sure to have the necessary feature activated. Go to the :menuselection:`Email Marketing app --> Configuration --> Settings` and enable *Mailing Campaigns*."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:17
msgid "Now, the menu *Campaigns* is also available on the *SMS Marketing* app, allowing you to manage and have an overview of your SMS mailings under campaigns."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:23
msgid "This feature is especially useful if you have aggregated campaigns, as you have a global reporting view. In addition to that, you can create stages in your Kanban view to better organize the work being done."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:31
msgid "Sending SMSs through the Contacts app"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:34
msgid "Sending SMSs through the contact’s form is available by default in Odoo. It makes your work easier if you need to send an SMS to a specific contact, for example."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:36
msgid "For that, go to the *Contacts* app, select the contact and click on the *SMS* icon next to the phone number."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:41
msgid "If you would like to send a message to multiple contacts at once, choose the *List View*, select all the contacts needed, and under *Action* select *Send SMS*."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:48
msgid "Set up SMS templates"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:50
msgid "To set up *SMS Templates*, activate the :doc:`Developer mode <../../../general/developer_mode/activate>`, then go to :menuselection:`Technical --> SMS Templates`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:60
msgid "Use *Dynamic Placeholders* to adapt automatically the content of the SMS to the context."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:63
msgid "SMS Text Messaging is available throughout Odoo:"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:65
msgid "*CRM*: send SMSs to your leads and opportunities."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:66
msgid "*Subscription*: alert customers about their subscription."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:67
msgid "*Accounting*: send payment reminders."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:68
msgid "*Marketing Automation*: automate your SMS marketing campaigns."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:69
msgid "*Inventory*: send an automatic confirmation when a delivery order is done."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:70
msgid "*Sign*: receive a validation code to verify your identity before signing a document online."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:71
msgid "*SEPA debit payment provider*: send a verification code to your customers."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:72
msgid "*Studio*: send an SMS according to your needs by using automated actions."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:75
msgid "For more information about SMS integrations in Odoo and a list of frequently asked questions, go to :doc:`../pricing/pricing_and_faq`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/integrations_and_template.rst:80
msgid ":doc:`../../../productivity/discuss/advanced/email_template`"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:3
msgid "Build, Send and Get Reports from a SMS Mailing"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:5
msgid "Using SMS Marketing as part of your communication strategies can empower you to expand your markets, considering that in some countries emails are not very used or used at all. It also helps to boost conversion rates, as this strategy has a high open-rate percentage among people who use smartphones."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:13
msgid "Go to :menuselection:`SMS Marketing --> Create`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:18
msgid "Specify a *subject* name to help you remembering what the mailing is about."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:20
msgid "Under *Recipients*, choose to whom you would like the SMS to be sent. If you choose *Contact*, all your Odoo contacts (vendor, customers, etc.) receive your SMS."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:22
msgid "From there, you can refine your recipient list with the *add filter* option. In the example below, the message would be sent to the contacts living in Belgium."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:27
msgid "The *Mailing list* option, on the other hand, allows you to choose the specific mailing lists you created to group specific contacts. You are allowed to select multiple ones."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:34
msgid "Under the *SMS Content* tab, links can be included and Odoo automatically generates *link trackers* in order to generate data about these links."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:36
msgid "Under *Settings* you have the option *Include opt-out link*. If activated, the contact is able to unsubscribe from the mailing list."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:43
msgid "In the *Link Tracker* menu under *Configuration*, you can see the history of your sent links, access them and look at statistics."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:50
msgid "Double-check that you have the phone number of your contacts saved."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:53
msgid "Send a mailing"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:57
msgid "Once you have your mailing created, you must choose when you would like it to be delivered:"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:59
msgid "*Put in Queue*: the mailing is triggered with the next automatic run. Interesting option if you do not need the message to be sent at a specific time."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:61
msgid "*Send Now*: sends the message immediately. Use this option if the recipient list is not excessive."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:62
msgid "*Schedule*: allows you to choose a day and time. Best option for mailings that you would like to send during a specific event, to promote an offer while it is active, or to simply plan your content strategy in advance."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:65
msgid "*Test*: allows you to send an SMS to one or multiple numbers for test purposes. Check, for example, if the link provided lands on the right page while making sure they are responsive. If sending it to multiple numbers, you must remember to use a comma between them."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:70
msgid "Visualize reports"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:72
msgid "Under the *Reporting* menu apply filters, measures, and adopt different layouts to do analyses of the performance of your SMS mailings."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:79
msgid "You can also check the price to send an SMS for your country by clicking on the *Information* icon."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/overview/sms_mailing_reports.rst:86
msgid "**Buy Credits:** in order to take advantage of the app and its features, make sure you have purchased credits. For more information: :doc:`../pricing/pricing_and_faq`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing.rst:3
msgid "Pricing and FAQ"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:3
msgid "SMS Pricing and FAQ"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:6
msgid "What do I need to send SMSs?"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:7
msgid "SMS Text Messaging is an In-App Purchase (IAP) service that *requires prepaid credits* to work."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:11
msgid "How many types of SMSs are there?"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:12
msgid "There are 2 types: GSM7 and UNICODE."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:14
msgid "**GSM7** is the standard format, with a limit of 160 characters per message, that includes the following characters:"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:23
msgid "**UNICODE** is the format applied if a special character, that *is not* in the GSM7 list, is used. Limit per SMS: 70 characters."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:27
msgid "For GSM7 SMS the size limit is 160 characters, and for Unicode is 70. *Above these limits, the content is divided into a multi-part message* and the limit of characters is lowered to 153 for GSM7 and to 67 for Unicode. The system will inform you in real-time about the number of SMS your message represents."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:34
msgid "How much does it cost to send an SMS?"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:35
msgid "The price of an SMS depends on the destination and the length (number of characters) of the message."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:37
msgid "To see the **price per country, please consult**: `Odoo SMS - FAQ <https://iap-services.odoo.com/iap/sms/pricing#sms_faq_01>`_."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:39
msgid "The number of SMSs a message represents will be always available to you in your database."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:49
msgid "How do I buy credits?"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:50
msgid "Go to :menuselection:`Settings --> Buy Credits`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:57
msgid "Or go to :menuselection:`Settings --> View my Services`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:65
msgid "If you are on Odoo Online (SAAS) and have the Enterprise version, you benefit from free trial credits to test the feature."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:70
msgid "More common questions"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:72
msgid "**Is there an expiration time for my credits?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:74
msgid "No, credits do not expire."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:77
msgid "**Can I send an SMS to a phone number (which is not a mobile phone) because I see the icon in front of the field “phone”?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:80
msgid "Only if that phone number supports SMS (e.g. SIP phones)."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:83
msgid "**Do I receive an invoice to buy my credits?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:85
msgid "Yes."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:88
msgid "**Can the recipient answer to me?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:90
msgid "No, it is not possible to reply to the SMS."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:93
msgid "**What happens if I send multiple SMS but I do not have enough credits to send them all?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:95
msgid "The whole transaction is counted as a single one, so no SMS will be sent until you have enough credits to send them all."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:99
msgid "**Do I have a history of the sent SMSs?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:101
msgid "Yes, the SMS is logged as a note under the chatter of the corresponding record, and a complete history of the SMSs sent is available on :doc:`Developer mode <../../../general/developer_mode/activate>` under :menuselection:`Technical --> SMS`."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:107
msgid "**Can I send as many SMSs I want at once?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:109
msgid "Yes, if you have enough credits."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:112
msgid "**If I have a number that does not exist in the list of recipients, will I lose credits?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:114
msgid "Not if the phone number is in the wrong format (e.g. too many digits). Otherwise, if the SMS is sent to the wrong person or to a fake number, the credit will be lost."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:118
msgid "**What happens if I send my SMS to a paying number (e.g.: a contest to win a ticket for a festival)?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:120
msgid "The SMS will not be delivered to that kind of number, so you won’t be charged."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:123
msgid "**Can I identify the numbers that do not exist when I send several SMSs?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:125
msgid "Only the ones that have an invalid format."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:128
msgid "**How does the GDPR regulation affect this service?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:130
msgid "Please find our `Privacy Policy here <https://iap.odoo.com/privacy#sms>`__."
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:132
msgid "**Can I use my own SMS provider?**"
msgstr ""

#: ../../content/applications/marketing/sms_marketing/pricing/pricing_and_faq.rst:134
msgid "Yes, but it is not possible out of the box. Our experts can help you customize your database to make it happen. Please, check our success packs `here <https://www.odoo.com/pricing-packs>`_."
msgstr ""

#: ../../content/applications/marketing/social_marketing.rst:3
msgid "Social Marketing"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:3
msgid "Connecting to my Marketplace with Campaigns"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:5
msgid "Whether your goal is to sell a new product, explain the value of your services or advertise your event, a campaign helps you to connect with your marketplace. They normally involve multiple channels, so it is fundamental to have a solution with which you can plan, execute, track, and analyze your content."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:10
msgid "Go to :menuselection:`Social Marketing --> Campaigns --> Create`."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:16
msgid "As you create content, tabs for that specific channel are shown. The overview of the campaign displays global metrics such as:"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:19
msgid "*Revenue*: number of users who, from a link in your content, finished a transaction (paid)."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:20
msgid "*Quotations*: number of users who, from a link in your content, have started but not finished a transaction (did not pay)."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:22
msgid "*Leads*: users who have filled out your contact form, from a link in your content."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:25
msgid "To be able to *Send New Mailing*, make sure the feature is enabled in the *Email Marketing* application, under :menuselection:`Email Marketing --> Configuration --> Settings`. To be able to *Send SMS*, the *SMS Marketing* application must be installed on your database."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:30
msgid "*Social Marketing* works integrated with other applications such as *Sales*, *Invoicing*, *CRM* and *Website*."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:34
#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:77
msgid ":doc:`./push_notifications`"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/campaigns.rst:35
#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:66
msgid ":doc:`./manage_social`"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:3
msgid "Interact with Customers and Visitors with Live Chat"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:5
msgid "One of the ways you can build stronger relationships with your customers is by making yourself available through live chat. Live chats can have a big impact not just on your customer service, but also on sales performance, as it gives users a chance of having real-time, fast, and effective interaction."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:13
msgid "Go to :menuselection:`Website --> Configuration --> Settings --> Live Chat` select the appropriate channel, and set it up."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:20
msgid "Under *Channel Rules*, choose when the chat pop-up appears, and an action for a given URL and/or country. Note that to take the country into account, GeoIP must be installed on your server."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:24
msgid "The *Live Chat* application must be installed on your database."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:27
msgid "Monitor your visitors"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:29
msgid "Under the  *Visitors* menu,  see the visitors that landed on one of your :ref:`social_marketing/website_tracked_pages` online or offline."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:34
msgid "You can send emails (if an email address has been saved), send SMSs (if a phone number has been saved), send a push notification (if the user has subscribed to it), and even send a live chat request that will be received by the user once they move to a tracked page."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:36
msgid "Open a record to see details including the visited pages, and the first and last date and time the user was connected."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:43
msgid "Your online visitors will be authenticated if they are linked to a lead or an existing partner."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:44
msgid "If you do not use the *Website* app, you can add a live chat widget to your own website."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:49
msgid "Website’s tracked pages"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:51
msgid "To define which pages are tracked, on the *Website* application, go to :menuselection:`Website --> Configuration --> Pages` and enable the option *Track*, on the respective pages."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/livechat.rst:60
msgid ":doc:`../../../websites/livechat/overview/get_started`"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:3
msgid "Manage Social Media Pages and Create Content"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:5
msgid "Once you are present on social media platforms, it is important to keep them up-to-date. However, that might feel like a full-time job. Having a solution that allows you to create, schedule, keep track, engage with your audience and measure results saves you time and helps you to successfully execute your online strategy, from posts to results."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:12
msgid "Add accounts and create your feed"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:14
msgid "Click on *Add Stream* and grant the required permissions to add your accounts."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:21
msgid "You can link a Facebook page for which you are the admin."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:23
msgid "You are then redirected to your *Feed* and a column with the publications is automatically added."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:25
msgid "You can then add new accounts and/or streams, such as Facebook mentions, and customize your Kanban view."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:31
msgid "Adding social media accounts to your feed will also link KPIs. To get redirected to the statistics page of the social account, click on *Insights*."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:39
msgid "Link a LinkedIn account"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:41
msgid "Go to :menuselection:`Social Marketing --> Configuration --> Social Media`."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:48
msgid "LinkedIn is in Beta Version, therefore, the feed is not available. Only the creation of content."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:51
msgid "Publish content"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:53
msgid "Click on :menuselection:`Social Marketing --> Feed --> New Post`, or go to :menuselection:`Social Marketing --> Posts → Create`."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:60
msgid "Choose to upload your post right away or to schedule it."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:61
msgid "Saving your post will apply a draft status to it."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:64
msgid "Overview and plan your posts with a calendar view"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:67
msgid "Through the calendar view, besides having an overview of your planned day, week or month, also see your drafted, scheduled and published posts."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:68
msgid "Drag and drop (scheduled posts) to change their scheduled date."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:70
msgid "Double-click on a date to create a post directly from the *Calendar view*, and click on an existing one to edit it."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:78
#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:67
msgid ":doc:`./campaigns`"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/manage_social.rst:79
msgid ":doc:`./livechat`"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:3
msgid "Use Web Push Notifications"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:5
msgid "Web Push Notifications deliver messages to your user’s device without the need to be on your website, or for them to give personal information. They can be used to inform your users about news, articles and content posted, practical messages like traffic and weather updates, flight information, sales alerts, coupons, and product updates."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:11
msgid "Ask users for permission"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:13
msgid "In the *Website* application go to :menuselection:`Website --> Configuration --> Settings` and enable *Web Push Notifications*."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:20
msgid "Choose your message, icon, and delay time (which is the wait time for the permission request to be shown once the user lands on your page)."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:28
msgid "Send notifications"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:31
msgid "Individually"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:33
msgid "You can send individual messages through the menu *Visitors*."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:40
msgid "To a group"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:42
msgid "Target a bigger segment by selecting multiple visitors in the *View List* (e.g.: all visitors that visited your Homepage)."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:50
msgid "Visitors records are kept under *Visitors* for a week, before getting archived."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:53
msgid "By rules"
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:55
msgid "Or go to :menuselection:`Social Marketing --> Posts --> Create`. Under *Web Notification options*, apply filters to send your message to the records that match the rules you set."
msgstr ""

#: ../../content/applications/marketing/social_marketing/overview/push_notifications.rst:63
msgid "The feature only works with Odoo Website application."
msgstr ""

#: ../../content/applications/marketing/survey.rst:3
msgid "Survey"
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:3
msgid "Get Started with Surveys"
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:5
msgid "Surveys can be used for a range of purposes that can go from collecting customer feedback, evaluate the success of an event, measure how pleased customers are with your products/services, gauge whether employees are happy and satisfied with their work environment, and even to find out what your market is thinking."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:13
msgid "When creating your survey, choose a *Title* and *Category*. The *Category* field is used to know in which context the survey is being conducted, as different applications might use it for different purposes such as recruitment, certification, or employee appraisal."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:24
msgid "Add sections and questions by clicking on the respective links."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:27
msgid "On the *Sections and Questions* form, once the question type is chosen and the answer added, under the tab *Options*, enable *Mandatory Answer*, and set an *Error message* to be shown when the user tries to submit the survey without answering the respective question."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:29
msgid "Depending on the *Question Type*, the tab *Options* aggregates extra and different possibilities. Examples:"
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:31
msgid "*Single Line Text Box* - can choose a minimum and maximum text length (number of characters - spaces do not count), and its error message."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:33
msgid "*Multiple choice: multiple answers allowed*: choose between radio buttons or a dropdown menu list, and if you would like to have a comment field. If the user select an answer and type a comment, the values are separately recorded. Or, enable the comment field to be displayed as an answer choice, with which a text type field is displayed."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:37
msgid "*Matrix Type*: choose if you would like to have one or multiple choices per row."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:44
msgid "Tab: Description"
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:46
msgid "Write a *Description* to be displayed under the title of the survey's homepage."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:53
msgid "Click on *Edit* to personalize your pages with the website builder."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:56
msgid "Tab: Options"
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:58
msgid "Under the tab *Options*, choose the *Layout* of your questions. If choosing *One page per section* or *One page per question*, an option *Back Button* becomes available, which allows the user to go back pages."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:67
msgid "Test and share the survey"
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:70
msgid "Once your Survey is ready, *Test* it to avoid *Sharing* it with potential errors. As answers get collected, click on *Answers* to access all the details of the respondent and his answers."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:72
msgid "By default, a filter *Except Test Entries* is applied to keep the list of entries clean with only real participants."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:79
msgid "Another way to access detailed answers is by going to :menuselection:`Participations --> Participations`."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:80
msgid "Click on *See results* to be redirected to an analytical page."
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:87
#: ../../content/applications/marketing/survey/overview/time_random.rst:34
msgid ":doc:`scoring`"
msgstr ""

#: ../../content/applications/marketing/survey/overview/create.rst:88
#: ../../content/applications/marketing/survey/overview/scoring.rst:35
msgid ":doc:`time_random`"
msgstr ""

#: ../../content/applications/marketing/survey/overview/scoring.rst:3
msgid "Scoring Surveys"
msgstr ""

#: ../../content/applications/marketing/survey/overview/scoring.rst:5
msgid "To measure your respondent’s performance, knowledge of a subject, or overall satisfaction, attach points to the answers of specific questions. The points are summed up to give your respondent a final score."
msgstr ""

#: ../../content/applications/marketing/survey/overview/scoring.rst:9
msgid "On your survey’s form, click on *Add a question* and, under the tab *Options*, choose between *Scoring with answers at the end* or *Scoring without answers at the end*. Now, on your question’s form, set the right answer and score."
msgstr ""

#: ../../content/applications/marketing/survey/overview/scoring.rst:17
msgid "Set the percentage score the user needs to achieve to have successfully taken the survey. If enabling *Certificate*, choose its template. The certification is automatically sent by email to the users who successfully finish it."
msgstr ""

#: ../../content/applications/marketing/survey/overview/scoring.rst:25
msgid "Enable *Login required* to be able to *Give Badges*. Badges are related to the eLearning section of your website. Besides the logged-in user, visitors of the website that access the page *Courses* can also see the granted badges."
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:3
msgid "Time and Randomize Questions"
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:6
msgid "Time Limit"
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:10
msgid "On timed surveys, respondents need to complete the survey within a certain period of time. It can be used to ensure that all respondents get the same amount of time to find the answers, or to decrease the chance of having them looking at external resources."
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:11
msgid "Set the *Time limit* under the tab *Options*."
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:17
msgid "A timer is shown on the pages so the user can keep track of the remaining time. Surveys not \\ submitted by the *Time limit* do not have their answers saved."
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:21
msgid "Selection"
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:25
msgid "When you randomize a survey, you allow for the questions to be shuffled in a random order every time someone opens the questionnaire. This can be useful to avoid having respondents looking at each others' answers."
msgstr ""

#: ../../content/applications/marketing/survey/overview/time_random.rst:27
msgid "To do so, under the tab *Options*, enable *Randomized per section*. Now, under the tab *Questions*, set how many of the questions in that section should be taken into account during the shuffling."
msgstr ""