103 lines
3.8 KiB
Markdown
103 lines
3.8 KiB
Markdown
---
|
||
orphan: true
|
||
---
|
||
|
||
(list-code-of-conduct)=
|
||
|
||
# Odoo Mailing Lists - Code of Conduct
|
||
|
||
:::{note}
|
||
Version 1 - Last revision: Novembre 16, 2017.
|
||
:::
|
||
|
||
## Introduction
|
||
|
||
The Odoo community lists are for enthusiast users, partners and developers who
|
||
want to have constructive discussions about Odoo. As the lists have thousands
|
||
of subscribers, this code of conduct aims to ensure a quality discussion for
|
||
everyone.
|
||
|
||
These lists are not systematically reviewed by Odoo staff - while you will see
|
||
responses from staff members from time to time, there are other paid support
|
||
channels available if you require an official response.
|
||
|
||
(strive-to)=
|
||
|
||
## We Strive To
|
||
|
||
1. Be friendly and patient
|
||
|
||
- If someone asks for help it is because they need it. Politely suggest
|
||
specific documentation or more appropriate venues where appropriate.
|
||
Avoid aggressive or vague responses.
|
||
- We all want to live in a positive and friendly environment. Negative
|
||
behaviors and non-constructive criticisms are not allowed.
|
||
|
||
2. Be civil and considerate
|
||
|
||
- Disagreement is no excuse for poor conduct or personal attacks. A
|
||
community where people feel uncomfortable is not a productive one.
|
||
|
||
3. Assume good faith
|
||
|
||
- Remember that technical questions may be very complex. If you disagree,
|
||
please do so politely, by disputing factual premises rather than by
|
||
attacking individuals.
|
||
- If something seems outrageous, check that you did not misinterpret it.
|
||
Ask for clarification, rather than assuming the worst.
|
||
|
||
4. Respect time and attention
|
||
|
||
- List members are busy people. So, we value concision and clarity. Emails
|
||
that are brief and to the point take more time to write, but are repaid
|
||
many times over when other members of the list make the same effort.
|
||
- Avoid talking about the same topics several times, or hijacking other's
|
||
threads.
|
||
- Provide extra valuable information or a question in every reply. (e.g.
|
||
avoid just “Thank you” or “+1” emails)
|
||
|
||
5. Respect the topics
|
||
|
||
- Conversations should remain focused and on-topic. If you must change the
|
||
topic, start a new thread by changing the topic line of your emails.
|
||
Avoid flooding the list with long threads by reading the entire thread
|
||
first, instead of responding quickly to many emails in a short period of
|
||
time.
|
||
- You can not use these mailing lists to advertise your services,
|
||
commercial offers or discuss software other than Odoo. New modules and
|
||
features can be announced on the “Announcements” mailing list only.
|
||
- Don't use the list to report copyright or licenses infringements, report
|
||
issues to <mailto:abuse@odoo.com> instead.
|
||
|
||
6. Don't feed the trolls
|
||
|
||
- Don't get involved in flame wars. Neither post nor respond to incendiary
|
||
material.
|
||
- If you should find yourself in a disagreement with one person, make your
|
||
responses to each other over email rather than continue to send messages
|
||
to the list or the group.
|
||
- Avoid sending messages or posting articles which are no more than
|
||
gratuitous replies to replies.
|
||
|
||
(list-enforcement)=
|
||
|
||
## Enforcement
|
||
|
||
Experienced members of the Odoo community comply with this code, not because of
|
||
the existence of the code, but because they have long experience participating
|
||
in communities where the conduct described above is normal and expected.
|
||
However, failure to observe the code may be grounds for reprimand, probation,
|
||
or removal from the lists.
|
||
|
||
If you have concerns about someone’s conduct:
|
||
Direct contact: it is always appropriate to email a list member, mention that
|
||
you think their behavior was out of line, and (if necessary) point them to this
|
||
document.
|
||
Moderators: You can reach the list moderators through <mailto:community-mods@odoo.com>
|
||
|
||
This policy was inspired by
|
||
|
||
- <https://opensource.org/codeofconduct/licensing>
|
||
- <https://www.ietf.org/rfc/rfc1855.txt>
|
||
|