1.7 KiB
Customer accounts
Having customer accounts on an eCommerce allows customers to access all their documents from a
single place. To access their account, customers must be logged-in on the eCommerce website,
click on their username in the top-right corner of the screen, and click {guilabel}My Account
.
From there, customers can access their {guilabel}quotations
, {guilabel}orders
,
{guilabel}invoices
, etc.
:align: center
:alt: Customer account log-in
:::{note}
Customers can only have an account if the
{ref}sign in/up at checkout <ecommerce/checkout/policy>
option allows for account creation.
:::
:::{tip} Similarly to the rest of the website, the customer account page can be customized with content blocks and other features through the website builder. :::
:::{seealso}
{doc}/applications/general/users/portal
:::
Access restriction
It is possible to allow or restrict the documents to which customers have access through the website
builder. Log in your own account with your Odoo database credentials, and go to
{menuselection}Edit --> Customize
. From the website builder menu, enable or disable the documents
customers can have access to.
:align: center
:alt: Documents to which customers have access to from their account
Multi-website account
If you own multiple websites, you can make customer accounts available across all websites.
Then, the customer only needs one account. To do so, go to {menuselection}Website --> Configuration --> Settings --> Privacy section
, and enable {guilabel}Shared Customer Accounts
.